Lunar Shoes Reviews

Name: Lunar Shoes
Address: George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West., Cramlington
Rating: 4.82

4.8 Rating 6,476 Reviews

97 %

of reviewers recommend Lunar Shoes

4.8

Based on 6,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Lunar Shoes:

Launched in 1990, Lunar shoes set out with the aim of creating something new, colourful & elegant at prices that were within the reach of most British Women. Each season, the Lunar Design Team select unique materials and trims from all areas of the fashion industry and apply them to footwear.

The results are there for everyone to see, as season after season Lunar create an exciting collection compromising of classic footwear, colourful sandals and boots with a designer twist.

Every season Lunar launch over 300 brand new designs and these can be found in leading Department Stores, Boutiques & shoe shops across the UK & Europe, some are created in up to 7 colours!

In the last 25 years the brand has gone from strength to strength and now the design, buying & QC teams work in tandem and are true to the original aims of creating unique, seasonal designs, incorporating the best trims & embellishments in the latest fashion colours. As you can imagine this is not an easy job and that is why we say:

'Love Shoes, Love Lunar'.

Visit Website

Phone:

01670 713344

Email:

cs@lunarshoesonline.co.uk

Location:

George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West.
Cramlington
NE23 1WQ

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Lunar Shoes 5 star review on 20th September 2025

Irene Murray

Lunar Shoes 5 star review on 12th September 2025

Kim Elizabeth Escott-Bennett

Lunar Shoes 5 star review on 12th June 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Lunar shoes but my last order arrived too late despite me paying an extra £4.99 for next working day delivery. Ordered Thurs delivered Tues evening but not left in my secure place so dpd came back Weds and there was someone in. I'd unfortunately left on Tues to go and work elsewhere for the week. Also I love Lunar because I could guarantee they fit however this time the sizing seems different both pairs are too small. Disappointed this time.”

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Posted 4 years ago

“I have bought many lunar shoes in the past .But this pair of sandals although very nice are quit narrow .I then ordered the next size up hoping that they might come up a bit wider but they were still narrow.”

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Posted 4 years ago

“I recently bought a pair of lunar slippers. Having bought many slippers before from lunar, all fantastic, I am very disappointed to say that after 3 months of wear this sole has come away from the bottom of the slipper. What can I do?”

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Posted 4 years ago

“The shoes look good and fitted well but the right one makes squishy air noises when walking. (possibly the thong part of shoe was too close to cushioned area of shoe so air coming through hole). I have returned them today hoping for an speedy exchanged. A postal sticker was included so very easy to do.”

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Posted 4 years ago

“Very comfy”

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Posted 4 years ago

“We're too small returned then replacement order did not arrive so I now I am getting a refund as apparently you won't be getting any more stock which I find very strange as slippers are used all year”

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Posted 4 years ago

“Lovely boots unfortunately didn’t suit me!!!”

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Posted 4 years ago

“Difficult for me to rate the shoes that I purchased. Whilst the style and quality is great, the sizing is way out. I ordered a size 8, but the size is more like a small 7. So much so that I wore them once and was in agony as they were so tight. Can't return them, so they will be going to the charity shop - £40.00 wasted :(”

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Posted 4 years ago

“I ordered Tan slipper boots and received grey slipper boots, I’ve had to return them for exchange. Hopefully I will receive the correct ones soon as they are a present for my daughter. But the other pair were lovely and came within two days of order, so I was please about that.”

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Posted 4 years ago

“I always try to buy lunar as they are so comfortable unfortunately these are quite small in size and the bar across the top is quite tight but they look lovely”

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Posted 5 years ago

“I was very disappointed i had to return my purchase. They were very small fitting. I have bought Lunar shoes before and usually i can buy the same size but this time the sizing didn't seem to ne quite as good.”

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Posted 5 years ago

“Love your sandals unfortunately not a clue where these have got to still not received them”

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Posted 5 years ago

“Smart looking sandle. Sadly I’ve had to return as small fitting, I have slim ankles but the ankle strap on this design fits snug and a little restrictive. Overall nice shoe”

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Posted 5 years ago

“Too narrow so had to send them back but a lovely stylish sandal”

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Posted 5 years ago

“The sizes are on the larger side. A size 5 which I ordered is more like a size 6.”

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Posted 5 years ago

“Haven't yet received all my order. Shoes were nice but very large and too wide for my feet so have to send back unfortunately”

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Posted 5 years ago

“Unfortunately, I had to return these sandals as they were faulty when they arrived last week. I contacted Lunar they were very apologetic. I requested another pair in Rose Gold. Hopefully, they will arrive soon.”

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Posted 5 years ago

“Ordered 4 pairs of slippers as had ones in past and they lasted ages. Very disappointed in quality. Insole has all wrinkled after only 2 day’s wear. Certainly not the same quality as my old ones which lasted nearly a year. Don’t return as I had worn them and we are now on lockdown.”

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Posted 5 years ago

“Lovely slippers. Had tried on size 7 in shop. Too big. Ordered size 6 online. Arrived promptly but unfortunately too small. So will return”

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Posted 5 years ago

“Always have Lunar slippers but these were just to wide feet slipping over the side so had to return them . When ordered it was free del and returns but had postage deducted from refund so not very happy”

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Posted 5 years ago

Lunar Shoes is rated 4.8 based on 6,476 reviews