Lunar Shoes Reviews

Name: Lunar Shoes
Address: George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West., Cramlington
Rating: 4.82

4.8 Rating 6,330 Reviews

97 %

of reviewers recommend Lunar Shoes

4.8

Based on 6,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Lunar Shoes:

Launched in 1990, Lunar shoes set out with the aim of creating something new, colourful & elegant at prices that were within the reach of most British Women. Each season, the Lunar Design Team select unique materials and trims from all areas of the fashion industry and apply them to footwear.

The results are there for everyone to see, as season after season Lunar create an exciting collection compromising of classic footwear, colourful sandals and boots with a designer twist.

Every season Lunar launch over 300 brand new designs and these can be found in leading Department Stores, Boutiques & shoe shops across the UK & Europe, some are created in up to 7 colours!

In the last 25 years the brand has gone from strength to strength and now the design, buying & QC teams work in tandem and are true to the original aims of creating unique, seasonal designs, incorporating the best trims & embellishments in the latest fashion colours. As you can imagine this is not an easy job and that is why we say:

'Love Shoes, Love Lunar'.

Visit Website

Phone:

01670 713344

Email:

cs@lunarshoesonline.co.uk

Location:

George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West.
Cramlington
NE23 1WQ

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Lunar Shoes 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On their way back for exchange as two different styles of shoe were packed in the same box??”

Helpful Report

Posted 2 months ago

“It is posible to get your money back from online scam Report to < Paybackintld @ gmail . Com >||”

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Posted 2 months ago

“Recently purchased a pair of trainers size 5 Very small fitting. Returned them and as deducted £6 when on the letter it said £2.50 would be deducted so will not be ordering again from you.”

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Posted 3 months ago

“Stitching on top of shoe undone very poor”

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Posted 10 months ago

“I love Lunar shoes, which I have previously bought in a local store. This time I thought I would try on-line. Not a great experience. I placed an order for 2 pairs. Firstly the system let me order shoes you were not in stock and the second pair were the wrong size and did not correspond with the delivery note. I recieved a prompt response to my inital email but no response to my email querying the wrong size. Awaiting my replacement pair.”

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Posted 11 months ago

“I would not buy again until Lunar change the soles. The soles are awful. They become hard and very very slippery. It stops me taking them on holiday or wearing them. I asked a shoe mender if he could put another sole on but he said it would cost as much as the shoes. I am so disappointed as they are so comfortable and easy to wear and lovely leather.”

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Posted 1 year ago

“I had to send them back because they were faulty - refund please!”

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Posted 1 year ago

“I ordered them as a present for my daughter. Due to the poor quality I will be returning them.”

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Posted 1 year ago

“These Lunar Boots are not Waterproof”

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Posted 1 year ago

“Order my shoes ten days ago and still not received so cannot comment.”

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Posted 1 year ago

“Disappointed as ordered two pairs size 7 and was sent one pair size 39 which is a 6 and one pair size 40 which is 6.5.”

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Posted 2 years ago

“The quality of these boots are first class. However, they were not true to size. I am definitely a size 7 and these were marked up as a 7 but they were more like a size 6. I compared them to my old pair of boots and they were a good size smaller my mine. It's a shame because I really liked them.”

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Posted 2 years ago

“Had initial problems ordering through website. Ordered from UK site and ended up paying €15 in customs fees before item was delivered. Won’t be ordering again.”

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Posted 2 years ago

“Sizes smaller than stated,if you are a size 5 order a size 6.Costs more to send back than it was to buy them🙁.”

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Posted 2 years ago

“Arrived in a trashed box. A birthday present so had to ditch the box.”

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Posted 3 years ago

“Was so disappointed with these shoes. The fit and sole has changed. Wore my last pair until they fell apart , but despite having slender feet the straps in these sandals are really tight - especially around the toe post. Gutted I’m going to have to send them back and look for something else.”

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Posted 3 years ago

“Very sweaty”

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Posted 3 years ago

“Helpfullady about returns policy as they shoes were not the colour described on the website. Disappointed because they were delightful plimsoles.... just a different colour from what I needed”

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Posted 3 years ago

“The shoes were beautiful and just what I wanted, unfortunately the size is not accurate. I ordered a size 7, the shoes I received although they said they were a size 7 they were to small. I always buy a size 7 from many outlets and they usually fit. Sadly I have to return the shoes, tried to order a bigger size but out of stock. I was buying them for my daughters wedding in January.”

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Posted 3 years ago

“I would leave a review if I had received my delivery! Still no sign of it and tracking tells me nothing, where is it??”

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Posted 3 years ago

Lunar Shoes is rated 4.8 based on 6,330 reviews