Lunar Shoes Reviews

4.8 Rating 5,711 Reviews
97 %
of reviewers recommend Lunar Shoes
4.8
Based on 5,711 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Lunar Shoes Reviews

About Lunar Shoes:

Launched in 1990, Lunar shoes set out with the aim of creating something new, colourful & elegant at prices that were within the reach of most British Women. Each season, the Lunar Design Team select unique materials and trims from all areas of the fashion industry and apply them to footwear.

The results are there for everyone to see, as season after season Lunar create an exciting collection compromising of classic footwear, colourful sandals and boots with a designer twist.

Every season Lunar launch over 300 brand new designs and these can be found in leading Department Stores, Boutiques & shoe shops across the UK & Europe, some are created in up to 7 colours!

In the last 25 years the brand has gone from strength to strength and now the design, buying & QC teams work in tandem and are true to the original aims of creating unique, seasonal designs, incorporating the best trims & embellishments in the latest fashion colours. As you can imagine this is not an easy job and that is why we say:

'Love Shoes, Love Lunar'.

Visit Website

Phone:

01670 713344

Email:

cs@lunarshoesonline.co.uk

Location:

George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West.
Cramlington
NE23 1WQ

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Quick delivery of boots ordered, which I was pleased about. On the downside the boots were too big and had to be returned which ended up being a costly experience for me. Having paid £3.50 delivery, I then had to pay £5.99 to return them, so not very happy about having forked out £9.49 for nothing. Because of this I would be reluctant to order footwear on-line from Lunar again, especially as other retailers offer free returns. Also, it would be helpful if the length of boots was included in the description. The reason I returned the boots was because the leg length was too long. I would have thought the length would be in proportion to the shoe size as most people who take a size 4 tend to be on the small side, but the boots I ordered were obviously made for much taller people.
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Posted 8 years ago
Love these sandles so much bought 3 pairs for this year! Note of caution on sizing: I am a very average size 6 but in these sandles need a size 7. I would have rated as very good were it not for the painful delivery arrangements: DPD attempted delivery twice when I was out. They then took the parcel to the 'nearest' DPD delivery point which is half an hour's drive away. I duly went to collect having recieved the email advising ready to collect but the parcel hadn't yet arrived! So I had to make this hour long round trip again a couple of days later. Puts me off ordering again :(
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Posted 8 years ago
I sent the boots back as they were too tight. I normally need a size 7 and these to me felt more like a size 6. I am awaiting for an exchange to a size 8. Hopefully they will fit. I have bought a few pairs if Lunar shoes locally and they were size 7 and fitted perfect.
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Posted 8 years ago
Shoes arrived very quickly after ordering - they are slightly too small but I have already worn them so cannot return. I will just wear them with socks for a day to stretch them a little
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Posted 8 years ago
Hi. Still hoping to receive my shoes, please? Thanks
Helpful Report
Posted 8 years ago
Lunar Shoes is rated 4.8 based on 5,711 reviews