Lumena Lights Reviews

Name: Lumena Lights
Address: Centre 33, Long March, Long March Industrial Estate, Daventry, Northamptonshire
Rating: 4.89

4.9 Rating 323 Reviews

98 %

of reviewers recommend Lumena Lights

4.9

Based on 323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Lumena Lights:

High quality garden and outdoor lighting available with next working day delivery. Specialists in 12v low voltage and bollard lighting.

Visit Website

Phone:

1327871161

Email:

sales@lumenalights.com

Location:

Centre 33, Long March,
Long March Industrial Estate,
Daventry
Northamptonshire
NN11 4NR

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Lumena Lights 5 star review on 4th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot praise the team at lumena highly enough, from needing some advice on which lights would work best for myself to needing a replacement when one of the lights developed a fault they have been superb (especially Bonnie). To be able to speak to someone who works for the company not some overseas call centre! who clearly knows the products they sell, cares for the company they work for and the customer getting satisfaction from their purchase is something I thought had disappeared, but not so with lumena. I have purchased 9 of the haloposts from them they are an effective, robust and well manufactured path light and have done a great job of lighting the pathway up to my remote lakeland cottage. As I stated one of the lights did develop a fault but within 2 days lumena sent a replacement no quibbles no shifting the blame and they have worked perfectly well for the past 2 years and I am confident will do so for many years to come. Have just purchased 4 of the Solamon pedestal lights as garden lights they look fantastic can't wait to get them located and in use. Will surely be buying more products from them in the future knowing I will get a superior product at a fair price and if I do have any problems they will take care of me, thank you everyone at lumena.”

Helpful Report

What a lovely review, thanks so much, Stuart! We're really pleased to hear you are happy with the service we provide. Of course don't hesitate to contact us in future if we can be of more help to you. Great to hear you are happy with the lights as well! Best Regards, The Lumena Team.

“Delivery came after 5 days”

Helpful Report

Good morning Mr Hila, Thank you for your review, I have had a look into your order and noticed that your order was initially placed at 3:26 for a Showroom Collection. This was placed after cut off (3pm) on Friday the 29th of Nov, followed by a subsequent order a few minutes later for next-day delivery service. As a result, your order was dispatched on Monday the 2nd of December (the following working day) with delivery on the 3rd of December as per your selected delivery service (Next-Working Day Delivery). Please do not hesitate to contact us again if you require any further assistance. Best regards, Lumena Lights Team

“Order was easy”

Helpful Report

Dear Customer, Thank you for your positive review! We're glad to hear that you found the ordering process easy. We strive to make your experience as seamless as possible. Best regards, The Lumena Lights Team

“Great company, super quick delivery and a decent quality solar light. Would recommend.”

Helpful Report

“Items arrived very quickly and in excellent condition.”

Helpful Report

Dear John, Thank you for your fantastic 5-star review! We're so glad to hear that your items arrived quickly and in excellent condition. We always aim for efficiency and quality, and your feedback confirms we're on the right track. Best regards, The Lumena Lights Team

“Good selection and speedy delivery”

Helpful Report

Dear Alexis, Thank you for your positive review! We're thrilled to hear that you found our selection to your liking. Best regards, The Lumena Lights Team

“I was lucky enough to come across Lumena as they were the only supplier with available stock for a landscape project. Customer service was superb and they were able to accomodate for an International sale and direct shipping. I would definitely recommend Lumena for their products, impecable service, warranty and swift responsiveness. I am definitely looking forward to working with them again. Zari Luxury Lighting”

Helpful Report

Thank you very much for your review, Zari. It's lovely to receive feedback like this. We're pleased we could assist with your latest lighting project and look forward to working with you in the future :-) Best regards, The Lumena Lights Team

“Very good range of products and good website”

Helpful Report

Dear Michael, Thank you so much for your fantastic 5-star rating of Lumena Lights! We greatly appreciate your kind words and support. We are truly grateful for your loyalty as our customer and we value your continued trust in our brand. Warm regards, Lumena Lights Team

“Lumena lights are high quality. The service is excpetional. I keep coming back.”

Helpful Report

Dear Paul, Thank you so much for your outstanding 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you are satisfied with our products and services. At Lumena Lights, we take pride in delivering high-quality lighting solutions and exceptional service. Your loyalty as a returning customer truly means a lot to us. Best regards, Lumena Lights Team

“We have used Lumena lights for many years for all our lighting requirements externally on all our large developments, very proffesional and very helpful. Cant fault them.”

Helpful Report

Dear Nathan, Thank you so much for awarding Lumena Lights with a fantastic 5-star rating! We sincerely appreciate your support and loyalty over the years. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you and kind regards, Lumena Lights Team

“Items are good quality Delivery is super fast”

Helpful Report

Hi there, Thank you for your review! We are extremely pleased to hear that you are happy with your purchase. Kind regards, the Lumena Team

“Lumena Lights have a great range of quality solar powered lights which should satify anybody's requirements”

Helpful Report

Good Afternoon Peter, We are so glad to hear that you are impressed with our solar lighting range! It's good to hear it has worked great for your BBQ! Kind Regards, The Team Here At Lumena Lights

“Good experience! Easy to navigate website and competitive prices. Customer service very helpful also.”

Helpful Report

“Excellent company. Good qaulity products, Very qwuick to resoond to questions and superb delivery times (next morning).”

Helpful Report

Dear Graham,Thank you so much for your fantastic 5-star rating of Lumena Lights! We truly appreciate your review.. Your satisfaction means the world to us, and we are thrilled to hear that you are impressed with our fast delivery and products. Kind Regards, The team here at Lumena Lights Ltd

“Really good quality products. Easy to install and problem free.”

Helpful Report

Thanks very much, Mike, for your positive review. Glad to hear you're happy with our products. Best Regards, The Lumena Team.

“Easy to order and I'm very impressed with the lights. Plus the order arrived when promised.”

Helpful Report

Thanks, Terry, for your positive review. That is great to hear. Best Regards, The Lumena Team.

“Product, service, price all very good”

Helpful Report

Thank you for your review, Terry. Glad to hear you are a happy customer. Best Regards, The Lumena Team.

“I contacted them to check the appropiate item, useful help and with the order. thank you”

Helpful Report

Dear Mike, Thank you so much for taking the time to give Lumena Lights a 5-star rating! We appreciate your kind words and positive feedback. We'll continue working hard to meet your expectations and provide you with the best possible service. Kind Regards, The Team here at Lumena Lights

“Great range if products and exemplary customer service too.”

Helpful Report

Thank you for leaving us a positive review. We greatly appreciate the feedback. Best regards, Lumena Lights Team

“Great product, very happy how the copper fittings work with the oak sleepers around the patio area”

Helpful Report

Thanks for the king review, Thomas. The copper against the timber looks great. thanks for sharing! Best regards, The Lumena Lights' Team

“As an architect I am always looking out for new products. I saw the Lumena stand at the Toolfair show in Exeter, and was so impressed with the Solspike kit with three LED lights and a PV panel all controlled remotely, that I placed an order at 11.00. To my surprise the order arrived at 09.00 the following morning. They were well packaged, are high quality and excellent value for money.”

Helpful Report

Thank you very much, Peter, for your kind review. It was lovely to meet you at the Elex show and we are glad to hear you are happy with your purchase and the service provided. Hope to see you again in the future! Best Regards, The Lumena Team.

Lumena Lights is rated 4.9 based on 323 reviews