Login
Start Free Trial Are you a business? Click Here

Lumena Lights Reviews

4.9 Rating 288 Reviews
98 %
of reviewers recommend Lumena Lights
4.9
Based on 288 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lumena Lights Reviews

About Lumena Lights:

High quality garden and outdoor lighting available with next working day delivery. Specialists in 12v low voltage and bollard lighting.

Visit Website

Phone:

1327871161

Email:

sales@lumenalights.com

Location:

Centre 33, Long March,
Long March Industrial Estate,
Daventry
Northamptonshire
NN11 4NR

Write Your review

Lumena Lights 4 star review on 10th June 2025
Graham W
Lumena Lights 5 star review on 12th May 2025
Anonymous
Lumena Lights 5 star review on 12th May 2025
Anonymous
Lumena Lights 5 star review on 10th May 2025
Anonymous
Lumena Lights 5 star review on 10th May 2025
Anonymous
Lumena Lights 5 star review on 29th April 2025
Jules
Lumena Lights 5 star review on 24th April 2025
Roly G
49
Anonymous
Anonymous  // 01/01/2019
Great range if products and exemplary customer service too.
Helpful Report
Thank you for leaving us a positive review. We greatly appreciate the feedback. Best regards, Lumena Lights Team
Great service and delivery with the goods very securely packaged. I will buy from them again.
Helpful Report
Thank you for your review! We are pleased to hear that you are happy with your purchase. Kind regards, the Lumena Team
Very helpful website. Prompt response.
Helpful Report
Thanks for the positive review we are glad to see you're impressed! The Lumena team.
Customer service and delivery were first class. My enquiry was dealt with, in a friendly and efficient manner, using the online chat service. I received all of the necessary items to install two of the 12v Eyelite downlighters the next day. They were of excellent quality, as were the cables, connectors, LED bulbs and transformer. Return and refund were assured, provided the items were repackaged as received. No need, however, as the finished effect turned out to be perfect , and has transformed the appearance of our driveway gates. Not cheap but worth every penny !
Helpful Report
I bought a Stella Classica 375WL PC to complement two existing ones. It was delivered very promptly and well packed. We did have a slight issue with the delivery but this was dealt with very swiftly and efficiently by a helpful person who was easy to contact, unlike some organisations. I would highly recommend the service provided by Lumena.
Helpful Report
Thank you for leaving a review of your experience with us. On occasion, couriers do make mistakes which we appreciate is frustrating, so we are very pleased to hear this issue could be resolved by our team with ease. Best Regards, The Lumena Lights Team
Would be nice not to have to pay upfront and have a 30 day account as my customer isn't collecting until Friday so can not book them to him until he collects and then he has a 30day credit account apart from that all great service Many thanks
Helpful Report
Thank you for your feedback on Lumena, it has been taken on board. Best Regards, The Lumena Lights Team
I am afraid i bought 6 lumena bulbs for my brass eyelight step lights and 5 out of 6 have failed in 7 months . Shame because the fittings are robust.
Helpful Report
Thanks for leaving us a review, Ian, your feedback is greatly appreciated. Please can you confirm which product was mislabelled so we can investigate this further, and ensure it doesn't happen again? Best Regards, The Lumena Lights Team
Order was quickly prepared and delivered. Hassle free service. Haven't tried the product yet, but I have no doubt it'll work as advertised.
Helpful Report
Thank you very much for leaving us a review, it is greatly appreciated. Please do get in touch if there is anything else we can help you with. Best regards, The Lumena Lights Team
Very happy with brightness of these solar lights. Quick delivery & easy to install
Helpful Report
Thank you for leaving us a review, Lynn. We're happy to hear that your lights are all installed. Please contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team
Great service and goods arrived on time to be able to upgrade my outdoor halagon lights
Helpful Report
Thanks for leaving a helpful review, Stephen. Upgrading to LEDs will give you a brighter light whilst using far less power. Certainly a very bright idea. Best Regards, The Lumena Lights Team
Reliable, efficient company. I bought outside lights from them 4 years ago (great customer service at the time - advice on what to buy via phone call) and have continued to buy replacement bulbs from them. I thought I’d found a bargain on Amazon for the same bulbs but they don’t have the light sensor! So, will continue to order from Lumena from now on as I know I’ll receive correct item.
Helpful Report
Thank you very much for your kind review, Susan. As we're sure you are aware, there are a surprising amount of variables when it comes to shopping for lightbulbs, which can make it tricky when sourcing replacements. We are pleased to hear your outdoor lighting is now fully functional once again. Please don't hesitate to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team
Easy ordering process. Website is clear and easy to use. Fast shipping and detailed updates. Brilliant service with delivery tracking.
Helpful Report
Thank you for your positive feedback on Lumena, it is very much appreciated. Best regards, The Lumena Lights Team
After a difficult ordering process online with my card a member of staff was quick to call the next day and complete the order. Thank you
Helpful Report
Thank you for your positive feedback. We're pleased to hear the issue was resolved swiftly. Please get in touch if there is anything else we can help you with. Best regards, The Lumena Lights Team
I replaced a transformer from an unknown brand of low voltage 12 volt rock lights last year which had probably been on the wall for almost 15 years. It finally burnt out. I replaced it with a 20watt one as it was compatible with any 12 volt system. It worked absolutely fine, I am only running x3 5 watt LED bulbs off it, well within the limits and I have had no problems so far one year later. When the other original transformer finally gave up the ghost this year, i replaced it with a Lumena transformer too. Another set of similar 12 volt outdoor lights also had a failed transformer from the original fitting. I replaced this with a generic one from tool station. It lasted barely a year!! The lumena are IP68 rated and I hope they give me as good a life as the original transformers. I would recommend them on the basis of a years operation.
Helpful Report
Thank you very much for your positive review, John. Our transformers are supplied with a 2 year warranty as standard and should last longer depending on how and where they have been installed. Please contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team
Fab service, quality and delivery. V recommend
Helpful Report
Thank you for your positive review Peter! We are glad to hear you are happy with our service. Best Regards, Lumena Lights Team.
Fittings arrived next day all present and correct
Helpful Report
Thank you very much for your positive review, Alex! We really do appreciate it. Best Regards, Lumena Lights Team
Lumena Lights is rated 4.9 based on 288 reviews