Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,778 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,778 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 12th January 2026

Anonymous

Anonymous // 01/01/2019

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“Bought Robell trousers, have had this make before and know they fit well. Lucy Cobb was the best price I could find for them. Delivery prompt with no problems.”

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Posted 7 years ago

Thank you Eileen. We sell at the most competitive prices. Thanks so much for your review, Lucy.

Posted 7 years ago

“Hi I ordered two of the same trousers from you on two separate orders with separate delivery addresses as I bought trousers for my self and my mum as a gift however both trousers arrived to one address (my office address in London). This was really annoying as i now have to ship the trousers to my mum outside of London.”

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Posted 7 years ago

Lucy. Firstly I’m so sorry. We’ve looked into this today and we cannot explain how it has happened! We had both separate orders from you and i can only assume one of the web team assumed they were to go to the same address. We are fully automated so we dont know how it happened. We will, of course redund your postage and please accept our sincere aplogies for the inconvenience caused by our mistake. Please let us know the postage cost on enquiries@lucycobb.com and we will immediately refund you. Kind regards. Lucy.

Posted 7 years ago

“Excellent products, but less impressive admin. I placed an order, received no confirmation, rang immediately to cancel because meanwhile I had decided on a different model, received no reply, and then placed a second order thinking that the first had not been received. Wrong! A couple of days later, I received TWO items! So i had of course to pay for the return postage of the first item. How can the first item not have been acknowledged yet posted off?”

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Posted 7 years ago

Hi Gillian. Thanks so much for your review. Ive looked into this and im sorry its caused you a problem. The confirmation emails did go out immediately we received the orders and it was to the correct email address as we are fully aitomated.. Occasionally it goes into customers junk box which is out of our hands im afraid. We obviously didnt realise you hadnt intended to purchae two pairs and sent both. Occasionally if someone purchases anything by mistake then they email us immediately and we will cancel or amend one. Sorry your experience hasnt been great. Hopefully it hasnt put you off using Lucy Cobb in future. Kind regards. Lucy.

Posted 7 years ago

“Good on line purchasing experience, very nice product and delivery as per schedule”

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Posted 7 years ago

Thank you so much. Lucy

Posted 7 years ago

“Words cannot describe how wonderful this boutique is - you have to experience it. Great clothes at great prices plus charming and helpful assistance make for a very enjoyable visit.”

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Posted 7 years ago

You are so kind Margaret! We love getting such lovely reviews. I’ll let the team know tomorrow. Thank you, Lucy xx

Posted 7 years ago

“Website was easy. Parcel was delivered in time, even with a bank holiday! Item was lovely.”

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Posted 7 years ago

Fabulous. Thank you. Lucy

Posted 7 years ago

“Like the trousers especially the cut and colour Prompt delivery impressed”

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Posted 7 years ago

Brilliant. Thank you so much for reviewing us. Lucy.

Posted 7 years ago

“My purchase of 2 pairs of Robell Trousers arrived in 3 days! I was amazed at the brilliant service. I ordered them on Easter Sunday and they were through my letter box on Thursday morning! I will definitely order from Lucy Cobb next time! Thankyou”

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Posted 7 years ago

Excellent. Thank you for your lovely review Karen. We look forward to helping you again. Lucy.

Posted 7 years ago

“Always excellent service from Lucy Cobb - I've bought Onjenu dresses and Robell trousers from them and the service is always spot on.”

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Posted 7 years ago

Alison thank you very much. Its lovely to hear. Lucy.

Posted 7 years ago

“Great service! Easy to use website and order arrived within a few days as promised. I ordered two pairs of Robell Capri trousers, kept the grey and returned the white - also a very easy process. I shall certainly use Lucy Cobb again.”

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Posted 7 years ago

Thank you so much Elizabeth. Lucy

Posted 7 years ago

“No postage charge but arrived within a few days.”

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Posted 7 years ago

Great. Thank you. Lucy.

Posted 7 years ago

“Excellent service ...... Returned trousers as too long and had them replaced with petite size Would not hesitate to order again First class!!!!!!!”

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Posted 7 years ago

Thank you so much Maureen. Lucy.

Posted 7 years ago

“Fantastic service and super quick delivery. Great quality Robell trousers. Thank you!”

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Posted 7 years ago

Thank you Norma. Lucy

Posted 7 years ago

“Love the product Bella 09 trousers I have several pairs in all colours, however the size didn't match last years size (18), and I have not put on any weight, fits more like (16), much too tight. Returns label has to be printed off, this is also inconvenient as I do not have a printer, so have to forward it to my daughter in work to print a copy off.”

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Posted 7 years ago

“Very happy with the fast service, I know being in United States it might take a while before they got to me. They were here much sooner than I thought! Love the pants! Will make a great addition to my wardrobe! Will use Lucy Cobb Ltd again!”

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Posted 7 years ago

Thants fantastic to hear Julie. We love getting USA orders. Spread the word for us!! Thanks again. Lucy.

Posted 7 years ago

“Excellent service and speedy delivery. Love the way it was packaged and the cheap delivery charges. Excellent communication on updates on my order.”

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Posted 7 years ago

Thanks so much. Lucy

Posted 7 years ago

“Hi I bought the Bonnie Bardot frill top in blush pink it arrives after the Easter holiday and it is lovely thankyou Lucy cobb .”

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Posted 7 years ago

Thank you Kathryn. Lucy.

Posted 7 years ago

“Love the coral dress and happy with the size 12 instead of 14 .phone calls had to be made and everyone was very helpful .Great service .”

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Posted 7 years ago

Great! Love to hear this. Thank you. Lucy.

Posted 7 years ago

“always good service, very quick - next day for me.. super helpful.”

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Posted 7 years ago

Brilliant. Thank you Linda. Lucy.

Posted 7 years ago

“This is the first time I have purchased from Lucy Cobb Ltd. and the service I received was excellent. The Robell trousers I purchased were excellent as usual, I have been purchasing these products for over 5 years and have been extremely satisified with every pair I have bought.”

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Posted 7 years ago

Thank you Angela. Lucy.

Posted 7 years ago

Lucy Cobb is rated 4.9 based on 4,778 reviews