Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,016 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,016 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 15th August 2023

Sheila Goldsmith

Lucy Cobb 5 star review on 10th July 2023

Lorraine Allen

Anonymous

Anonymous // 01/01/2019

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“Excellent advice and service.”

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Posted 2 months ago

Mandy. Thank you so much for your lovely review. Lucy x

Posted 2 months ago

“Amazing service with fast and free delivery. My second purchase from Lucy Cobb. Very straightforward and efficient.”

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Posted 2 months ago

How lovely. Thank you so much Wendy. Lucy x

Posted 2 months ago

“Always get my Robell from you. Keep giving yr excellent service.”

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Posted 2 months ago

Janet. Thank you so much for your lovely review and custom. It’s very much appreciated. Lucy x

Posted 2 months ago

“I came across Lucy Cobb on FB one day and now I have to try and avoid looking, as when I do I can't help myself going on line to have a look, which then results in a purchase. I have been over the moon with all my purchases and have to admit Lucy Cobb is my favorite place to shop, just wish I lived closer so that I could visit the shop in person.”

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Posted 2 months ago

Jenny. How lovely. Thank you so much. We look forward to welcoming you to our store one day! Lucy x

Posted 2 months ago

“I'm so glad I have found you although not managed to get to your shop yet, as a little far away but I endeavour to do so soon, as lovely to see items in person. Wonderful service from Lucy Cobb. I have bought a few pairs of Robell trousers from you in different styles and pleased with all. I particularly like your advice after each style as to which size you recommend to purchase. I had to return the pair of jacquard trousers for a bigger size and received an instant refund. Then received a message to advise when the size I needed was back in stock so I could then re order. Very impressed with your service and will be ordering summer trousers this year.”

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Posted 2 months ago

How lovely to read Alison. Thank you so much for your kind review. Lucy x

Posted 2 months ago

“Faultless service!”

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Posted 2 months ago

Janis. Thank you so much for your lovely review. Lucy x

Posted 2 months ago

“Lovely Robell trousers available from Lucy Cobb with free delivery. They ring you back if you have a query and have always been nice! Wouldn't go anywhere else.”

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Posted 2 months ago

Kathleen. Thank you so much. That’s so lovely to read. Much appreciated and makes me so proud of my wonderful team. Thanks again. Lucy x

Posted 2 months ago

“Lovely people to deal with - very helpful and friendly.Best place for Robell trousers.Highly recommend.”

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Posted 2 months ago

Elizabeth. Thank you so much for your lovely review. So great to read. We appreciate it. Lucy x

Posted 2 months ago

“Prompt delivery love the trousers.”

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Posted 2 months ago

Thank you Susan. Lucy x

Posted 2 months ago

“fantastic customer service - so unusual these days! Couldn't be more helpful. Also fast delivery and a really high quality of product”

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Posted 2 months ago

Wendy. How lovely. Thank you so much for your great review. Lucy x

Posted 2 months ago

“Very good service. Trousers were perfect.”

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Posted 2 months ago

Thank you so much for your lovely review. Lucy x

Posted 2 months ago

“Fantastic service from Lucy Cobb. I had previously bought some Robell trousers locally and decided that I wanted some more. Google helped me find Lucy Cobb who had just what I wanted and sent them immediately. I shall definitely be returning”

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Posted 2 months ago

Jackie. Thank you very much. Such a lovely review to read. We look forward to welcoming you back. Lucy x

Posted 2 months ago

“I’ve ordered several things from Lucy Cobb and have always been really pleased. Their prices are really competitive, the clothes are very good quality and always true to the description. I can highly recommend!”

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Posted 2 months ago

Sandra. How lovely! Thank you so much for your support, it means such a lot to the whole team. Lucy x

Posted 2 months ago

“First class service as usual with a prompt delivery.”

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Posted 2 months ago

Patricia. Thank you so much for your lovely review. Lucy x

Posted 2 months ago

“I ordered some jeans,fit was not acceptable, I sent them back same day. I ordered another make which were cheaper I did not get them only a refund. I am wary about ordering again. I also ordered a pair of white trousers then I saw that make needs to needs to be a size smaller. I had taken the labels off but had them but you would not accept them back, and I should have sent them back instead of putting them in a drawer. So in all a bad experience.”

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Posted 2 months ago

Ann. Thank you for your feedback again. We will always refund if the labels are attached. But I’m sure you can understand if not. Yes I’d suggest trying them on when you get them and checking they are a good fit before taking labels off. Thank you. Lucy x

Posted 2 months ago

“Great customer service. Wish yours hogwash closer.”

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Posted 2 months ago

“Bought some Robell trousers which are great. The information about this product online was excellent and it was posted promptly, well packaged. Thank you!”

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Posted 3 months ago

“Lucy Cobb Ltd are excellent. They telephoned me to make sure I hadn't made a mistake on my order when I requested two pairs of the same trouser before despatching them promptly.”

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Posted 3 months ago

“I have been very pleased with each item I have bought from Lucy Cobb. Everything is so stylish and comfortable. The shop is lovely as are the staff and when I have ordered online it’s always been quick delivery. Thank you ladies.”

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Posted 3 months ago

“Thank you Lucy, The best service and helpful advice on style and quality .”

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Posted 3 months ago

Lucy Cobb is rated 4.9 based on 4,016 reviews