Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 1,903 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 1,903 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 30th April 2024

156

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High-quality products, high standards and probably what is the epitome of customer service. We need more businesses like this one...”

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Posted 1 year ago

Ahhhh thanks so much Gregory and thanks for your repeat order, seeing names more than once makes us VERY happy! Paul & Heather

Posted 1 year ago

“Great quality and quick delivery”

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Posted 13 hours ago

“As a first time pizza oven owner, I found that Love Logs speciffically put together packages for my oven really helpful. Everything came arrived promptly and my first wood fired cook was a success. Will certainly order again once these have run out. Also I like the sustainability of it all.”

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Posted 15 hours ago

“great service and products 5*”

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Posted 17 hours ago

“Excellent wood, perfectly sized for my smoker. Added a really lovely flavour to the pork I cooked but I have only used them once ar this point. I'm looking forward to using then again.”

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Posted 1 day ago

Sounds awesome James, thanks so much for the review! Happpy spring and happy cooking 🔥 Paul

Posted 20 hours ago

“Hadn't needed to top up on wood for quite a while as a garden re-design and the weather, put a damper, excuse the pun, on outdoor cooking. However, Love Logs always hit the mark, and just in time for the bank holiday and the arrival of a new OONI Karu 16, my order arrived, earlier than advertised”

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Posted 1 day ago

Always good to see the "old school" faces back from when we first launched - thanks so much for your unwavering support Kenny! The Karu 16 is a bit of a beast, works best with a lumpwood base but if you dial in the wood on it's own that works great too! Paul 🔥

Posted 20 hours ago

“Superb quality and love the various kits … always get the log burner kit as it’s perfect for the house. Just bought the Gosney Dome kit, but haven’t tried it yet (poor weather) but am sure it’ll be awesome.”

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Posted 2 days ago

Ahhh you're in for a treat using that Dome on wood, it's such a fun experience! Thanks for your support Robert, we appreciate you! Paul

Posted 20 hours ago

“So let's talk logistics. The delivery speed is fast as amazon and the personal service is second to none. Product? I've had oak logs and beech batons and they come incredibly dry and clean. I use the logs for cooking on a firepit grill. I get about 3 to 4 cooks with a box but I'm fairly new to open fire cooking so I hope to become more efficient in time. I will definitely be buying more love logs in the future. I love that they plant trees too. I love trees.”

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Posted 3 days ago

Awesome! Love the Somerset. My advice is not to over-use the ember maker... once you have a good bed of embers just add small beech splits to it where needed, that way you get cooking heat from both the live fire and the embers. Cheers, happy cooking 🔥 Paul

Posted 20 hours ago

“Brought 2 boxes of the asado grill fuel kits, great product and fast delivery / easy order process will be ordering again”

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Posted 3 days ago

Awesome, thanks Matt, we appreciate your support! Happy cooking 🔥 Paul

Posted 20 hours ago

“Great logs and quick delivery”

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Posted 3 days ago

Thanks so much Julien, that's what we do 😎 Paul

Posted 20 hours ago

“Brilliant personal service answering lots of my questions with patience and informative responses. Super fast delivery - looking forward to getting our pizza oven fired up!”

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Posted 6 days ago

Thank you so much for the amazing review, Sarah 🤩 We're so glad we could help and look forward to seeing the awesome pizzas you're going to make with our wood 🍕 See you soon Heather

Posted 4 days ago

“So we recently had The Hobbit stove installed and ordered a large box of 15cm logs, with kindling and fire starters. Very impressed! Will definitely be ordering more.”

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Posted 1 week ago

Thanks so much for the lovely review Mark! I bet you're one of the few people in the UK hoping that the cold weather sticks around for a bit longer 🤣 Cheers, Paul

Posted 6 days ago

“Speedy delivery and a big box full of kindling cut to ooni size. Only thing I'd change would be the ability to buy the kindling only, I've got plenty natural firelighters already”

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Posted 1 week ago

Hi Graeme, thanks for the review! We'll take a look and see if this is something we can do, but as a low margin business we do have to keep things streamlined so it may prove tricky to keep additional stock. You can buy the kindling on its own at 20+ Blue Diamond Garden Centres across the UK, in case you have one nearby! Or perhaps you could just stop buying the other brand of firelighters and switch to using ours 😆 Paul

Posted 1 week ago

“The charcoal I bought was delivered really quickly, and it burnt brilliantly, none of the thick horrible smoke you can get from some other brands.”

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Posted 1 week ago

Thanks so much for the review Adam! If you're interested in why, you might find our blog about British charcoal interesting 😃 https://www.love-logs.com/blogs/bbq/why-buy-british-charcoal Cheers & happy cooking! Paul

Posted 1 week ago

“Fantastic service and communication from the point of ordering right through to delivery. Then the best bit… the quality of the product supplied (250mm cherry and apple) far exceeded my expectations. Really low moisture content and of the highest quality wood. Will definitely be using them again.”

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Posted 1 week ago

Ahhh that's so amazing to read, thanks so much for taking the time out to leave a review John! Happy cooking sir 🍒🍏 Paul

Posted 1 week ago

“the purchase arrived quickly and as described. The logs and charcoal are excellent. perfect for pizza”

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Posted 1 week ago

Awesome, thanks so much for the review Richard! Happy pizza making 🍕😎 Paul

Posted 1 week ago

“Quick dispatch with a quality courier. Thank you”

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Posted 1 week ago

Thanks so much for the review, that's what we do 😎 Paul

Posted 1 week ago

“Perfect 👌”

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Posted 1 week ago

Thank you sir 😎 Happy cooking! 🍏 Paul

Posted 1 week ago

“Love Logs are great! High quality product that always arrives on time. Always respond quickly when I have emailed them. My go-to for wood-fired cooking”

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Posted 2 weeks ago

Thank you so much for the awesome review, we're so glad you love your logs 🤩 Happy cooking, fingers crossed for some good weather ☀️ Thanks Heather

Posted 1 week ago

“Second time using love logs. Delivery was fast, strong boxes and an excellent product, perfectly dry timber. I like to cook over wood embers rather than charcoal and this will keep me going for a while, but I will be ordering again later in the summer, assuming it stops raining!”

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Posted 2 weeks ago

Thanks so much for the review Peter! We love it when the small details get noticed, like the boxes that we spend quite a lot more on so your wood arrives in great condition. Here's hoping the weather improves, surely it's got to be better than last year! Happy cooking 🔥 Paul

Posted 2 weeks ago

“Ordering and delivery excellent. Logs look excellent although haven’t used as yet.”

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Posted 2 weeks ago

Thanks so much Jane, I promise you won't be disappointed 😎 Paul

Posted 2 weeks ago

Love Logs is rated 5.0 based on 1,903 reviews