Love Logs Reviews

Name: Love Logs
Address: The Oakley, Kidderminster Road, Droitwich, Worcestershire
Rating: 4.96

5.0 Rating 2,820 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Email:

paul@love-logs.com

Love Logs 5 star review on 28th May 2026

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service including prompt delivery. I’ve now used them and they are an excellent product. Not as cheap as some supermarket knock offs but much better quality, efficiency and obviously sustainability”

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Posted 1 year ago

Thanks so much for the review Paul and for supporting our business! Happy cooking 🔥 Paul

Posted 1 year ago

“Excellent products Super service and communication”

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Posted 1 year ago

Thanks so much for the review! Paul

Posted 1 year ago

“Always first class service. Came highly recommended by The Smokin Elk, and I can see why. Would love to buy the British charcoal but tad to expensive unfortunately, perhaps one day 😊”

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Posted 1 year ago

Thanks so much for the review! We appreciate that buying British charcoal isn't always achievable for everyone, look out for our sales when you can try some out slightly cheaper - we have a birthday discount right now! Get 10% off when you spend £60 with "HAPPYBDAY10!" Get 15% off when you spend £100 with "HAPPYBDAY15!" Let us know what you think if you try it! Happy cooking 🔥 Paul

Posted 1 year ago

“First discovered these last year for my other half’s 50th birthday. He was very impressed and so was I, the heat you get from this charcoal is amazing, we cooked for 60 guests without fault. Been using them ever since and will never go back to store bought again. Thank you 🤩”

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Posted 1 year ago

Ahhhh this is amazing Patricia, this is exactly what we're trying to get people to learn about British charcoal, thanks so much for the review!!! No standing around a smoky BBQ any more hoping the charcoal will light 😤 Happy cooking! Paul

Posted 1 year ago

“Love the variety packs for smoking on my weber. Perfect chunks, perfect size. Delivery had always been as requested. Packaging much clearer than alternatives. Great product, will use again!”

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Posted 1 year ago

This is amazing Steven, thanks so much for the review! We take out time on the chunks to make sure every single one is perfect and usable. No waste 😍 Happy cooking 🔥 Paul

Posted 1 year ago

“I am very pleased with the product and service. Price is a little high, but my family and I think that pizzas in the gozne dome are better when cooked with wood, and it smells amazing.”

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Posted 1 year ago

Thanks for the review! You can get cheaper wood for sure, but we make a lot of effort to make it easy for you - no splitting or chopping, with everything the right size - so you can focus on pizza night with your family 😍 Thanks for your support and happy cooking 🔥 Paul

Posted 1 year ago

“First time using Love Logs, really impressed! Customer service has been excellent giving some great advice when asking questions. The communication has been spot on throughout the ordering process and afterwards too. The pellets burn nicely! My Ooni got up to temp in no time at all. Packaging was great, no plastic in sight and fast postage too! Will be using again!”

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Posted 1 year ago

Thanks so much for the review Gary, we appreciate your support1 Happy pizza making 🍕 Paul

Posted 1 year ago

“Never thought I could get quite so excited about logs .... however these are brilliant slow burners, and their customer service is fantastic! Highly recommend.”

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Posted 1 year ago

Haha... you could say you LOVE LOGS! 🤣 Sorry, I'll get my coat... Thanks so much for the lovely review Kirstie 😍 Paul

Posted 1 year ago

“Great products with plenty of choice for outdoor cooking needs.”

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Posted 1 year ago

Thanks so much Ian! Happy cooking 🔥 Paul

Posted 1 year ago

“I bought a large box of pizza oven kindling and firefighters. Good communication, delivered as promised and great quality product. Very easy to deal with and would definitely use them again.”

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Posted 1 year ago

Thanks so much Tim, we appreciate the review! If you have any constructive criticism about how we could make the four star review a five star review, we're always open to hearing it! Happy pizza making 🍕 Paul

Posted 1 year ago

“Excellent quality charcoal with exceptional quality service. Highly recommend.”

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Posted 1 year ago

Thanks so much for the lovely review! Happy cooking 🔥 Paul

Posted 1 year ago

“First class service”

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Posted 1 year ago

Thanks so much Robert 😃 Paul

Posted 1 year ago

“Great service, prompt delivery and logs give a great rolling flame in my pizza oven.”

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Posted 2 years ago

Thanks so much Richard, happy pizza making! Paul

Posted 1 year ago

“Fast delivery great product”

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Posted 2 years ago

That's that we do 😎 Thanks for the review! Paul

Posted 1 year ago

“I bought lumpwood charcoal and medium logs for my Ooni Karu 16. Comms from lovelogs were great and they got in touch first when the courier lost part of the order, so there was no need for me to chase. The charcoal burns really well and really hot. So much better than the stuff you get in the petrol station. The logs are just the right size for a Karu 16. They last a reasonable long time - I've found in the past that other, smaller logs need almost constant replenishment, but not these. My tip: Use just the charcoal to get up to 300c or so, then add logs to boost up to 500c, but also add more charcoal to give a sort of background heat. works really well.”

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Posted 2 years ago

Hi Pete, thanks so much for the detailed review! Agree with your process completely... I find I can get to at least 350C with charcoal, then add a log to boost! And agree on topping up the charcoal as you go, useful if you need to wander away from the oven for a bit! Happy pizza making 🍕 Paul

Posted 1 year ago

“Great small business always happy to support!”

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Posted 2 years ago

Amazing, thank you for the review Simon, we appreciate it! Paul

Posted 1 year ago

“Love this company. Products all fantastic. Always deliver. Even converted my cricket club to the benefits of food cooked over their charcoal.”

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Posted 2 years ago

Ahhh this is so amazing to hear, thanks for spreading the word!!!! Happy cooking 🔥 Paul

Posted 1 year ago

“Good quality products delivered on time. Use them for all my charcoal and smoking wood.”

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Posted 2 years ago

Amazing to hear, thanks so much for your support Thomas! Happy cooking 🔥 Paul

Posted 1 year ago

“Great quality niche cooking wood. The grape vines are a real find!”

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Posted 2 years ago

Thanks so much Toby, we absolutely love having a broad range of products because I love using them all myself! Happy cooking 🔥 Paul

Posted 1 year ago

Love Logs is rated 5.0 based on 2,820 reviews