Love Logs Reviews

Name: Love Logs
Address: The Oakley, Kidderminster Road, Droitwich, Worcestershire
Rating: 4.96

5.0 Rating 2,818 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

paul@love-logs.com

234

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery of the pizza oven pellets we ordered. Burnt really well. Found the firelighters harder to light than the hairier wax-blobs I'm used to, but got them going in the end. Would def use LL again.”

Helpful Report

Posted 4 years ago

Hi Steve, Thanks so much for the constructive feedback! We know they're a little harder to light but if you give them a little squeeze to open them up, they catch right away - we have a really "fun" video all about it here: https://www.love-logs.com/blogs/news/love-logs-natural-firelighters-product-switch-how-to-use We appreciate your support 😃 Paul & Heather

Posted 4 years ago

“We have purchased several times from Love Logs and delivery has always been super prompt, we are kept well informed of the delivery status too. The quality of all products we have purchased are faultless and well packaged in strong cardboard boxes.”

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Posted 4 years ago

Ahhhh thanks so much for the repeat orders and the wonderful review!!! Paul & Heather

Posted 4 years ago

“Super speedy delivery and really east to order etc. Really well packaged as well, refreshingly no plastic used (especially when you consider the amount of brown tape that sellers normally slap all over parcels!). Highly recommended.”

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Posted 4 years ago

We just KNEW when we set the business up, we couldn't put these amazing natural products in single-use plastic bags 🤢 Thanks so much for the review! Paul & Heather

Posted 4 years ago

“Excellent quality products that burn really well and efficiently. Great customer support and easy ordering procedure.”

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Posted 4 years ago

Whoooooop!!!! 🔥

Posted 4 years ago

“Brilliant product and service. The pellets burn hot and the applewood chunks give a nice mellow smoke.”

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Posted 4 years ago

Thanks so much Rob, good to see you cooking outside in as many different ways as possible! Enjoy 😎 Paul & Heather

Posted 4 years ago

“Love Love Logs! Everything about this company exudes care - the website is clear and easy to use and their ethos is genuinely obvious. Sustainability is key. Quality is just as important. I’d just purchased a Kamado grill and wanted top quality charcoal for it with as much green credentials as possible. It’s also a health issue to use coals that burn cleanly - this was another important consideration. You can’t throw any old charcoal on that thing - particularly if you’re diving into cooking a beef brisket as your first stab at the technique of Kamado grilling. I didn’t want to do things by halves! Love Logs charcoal turned up promptly, in robust paper bags within their cardboard box and crikey is it good…the clinking sound of the large chunks of coals, the sheen, the beautiful wood…it burns slowly and with an even heat. This is the stuff of charcoal dreams. Thank goodness I went for the (very reasonably priced for such quality charcoal and natural firelighters) regular subscription option as I’m hooked. And my brisket was delicious…”

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Posted 4 years ago

Ahhhhh we LOVE LOVE LOVE this review!!!! Thanks SO much Rebecca! Happy BBQing 😎 Paul & Heather

Posted 4 years ago

“Came very promptly….very happy with the service”

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Posted 4 years ago

No reason firewood needs to be old school... fast is what we do!!! Thanks for the review 😎 Paul & Heather

Posted 4 years ago

“Very helpful contact with owner who provided great customer service. Very prompt delivery. I have recommended the company to several other pizza oven owners.”

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Posted 4 years ago

Thanks so much Stevem, so good of you! Cheers for the review 😎 Paul & Heather

Posted 4 years ago

“Excellent service and great logs. Perfect for both the grill & wood burning oven.”

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Posted 4 years ago

🔥🔥🔥

Posted 4 years ago

“This is a repeat order of kiln dried logs; no mess good size and quality logs. Easy to order just the right amount rather than spend half a day stacking a huge bag. Would highly recommend”

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Posted 4 years ago

😎

Posted 4 years ago

“Excellent service, next day delivery. Very useful website.”

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Posted 4 years ago

Thanks so much Steven that's great to hear!!! Paul & Heather

Posted 4 years ago

“Delivery was really quick and products arrived in plastic free packaging. The logs are the perfect size for my Ooni Karu 12 and the box they were in was well filled.”

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Posted 4 years ago

No sense wrapping beautiful natural wood in disgusting single-use plastic 🤢 Thanks for the review, and happy pizza making 🍕 Paul & Heather

Posted 4 years ago

“Excellent service again! very quick delivery and great communication. Thank you”

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Posted 4 years ago

Thank YOU for the amazing review and for your support! Paul & Heather

Posted 4 years ago

“My go to place for logs, kindling and natural firelighters for my Gozney pizza oven. Superb quality but even better is the story behind the company and how sustainability and caring about the environment is at the forefront of what they do. Keep up the great work, service and product.”

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Posted 4 years ago

We LOVE this review, thanks so much Jonathan!!! We appreciate your support 🔥 Paul & Heather

Posted 4 years ago

“Seems a very good service and good quality products. I particularly like the Saturday delivery option as it suits my work schedule. Thanks!”

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Posted 4 years ago

Thanks so much for the great review Peter, before we were struggling wood entrepreneurs we too had busy work lives 😂 No reason firewood has to be "old school"! We appreciate your support! Paul & Heather

Posted 4 years ago

“Great logs, fast delivery, many thanks!”

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Posted 4 years ago

What else can you ask for 😎 Thanks for the review! Paul & Heather

Posted 4 years ago

“Very impressed wood arrived promptly and securely packed ( not always the case from other suppliers) . Look forward to getting the Somerset Grill going with this wood . Thanks”

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Posted 4 years ago

Awesome, thanks so much for the review, we LOVE the Somerset 🔥🔥🔥

Posted 4 years ago

“Order my Onni pizza pellets from these guys and first time ordering BBQ bits. Worth paying the extra money over a supermarket product for the speedy delivery, quality and no plastic packaging.”

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Posted 4 years ago

Good charcoal and supermarket charcoal are night and day - no more desperate attempts to get it lit!!! Happy BBQing 😎 Paul & Heather

Posted 4 years ago

“The passion these guys have for the environment and for their products is amazing the service straight through to the delivery is outstanding.”

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Posted 4 years ago

Thanks so much Warren, glad it's obvious that it's a real passion, not just PR!!! Thanks for your support... Paul & Heather

Posted 4 years ago

“Quick delivery and great burn. Can’t say better!”

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Posted 4 years ago

What else can you ask for 🔥😎 Thanks for the review! Paul & Heather

Posted 4 years ago

Love Logs is rated 5.0 based on 2,818 reviews