Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering from Love Logs and I’m not disappointed. I wanted to try some quality, British charcoal from a company with sustainability in mind. I’ve used the charcoal a few times now. Couple times just grilling up some burgers, cooked up a Sunday roast and the other weekend smoked up some ribs. Packaged well in good quality bags. Charcoal is in nice solid, useable pieces. Burns really clean, hot and for a long time! Highly recommend and I shall continue to use Love Logs for my charcoal and fire wood!”

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Posted 2 years ago

Thank you for taking the time to write such a brilliant, and detailed review, Josh! Happy cooking, let's hope we get some more dry weather 🤞 Heather

Posted 2 years ago

“I cannot imagine going elsewhere for my wood. Friendly, dependable providing first rate customer service. The fact that they work alongside the Eden Project is a massive bonus.”

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Posted 2 years ago

Thank you for such a wonderful review, Rhodri! Hopefully see you again soon 😀 Heather

Posted 2 years ago

“Great little independent company. Order sent out & delivered very quickly.”

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Posted 2 years ago

Thank for you for the great review, James! We're glad you were happy with your order and hope to see you again soon 😀 Heather

Posted 2 years ago

“Looking for fire lighters and your products look perfect. Ordering was easy and delivery was quick, and well packaged too.. Thank you guys.”

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Posted 2 years ago

Thank you so much for the lovely review, Laura 😍 Heather

Posted 2 years ago

“All as described”

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Posted 2 years ago

Thank for the 5 star review, John, we hope to see you again soon! Heather

Posted 2 years ago

“An excellent service, we were kept informed of delivery details at each stage”

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Posted 2 years ago

Thank you for the great review, Lynne, we're glad you were pleased with the service 😀 Heather

Posted 2 years ago

“Excellent product and service”

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Posted 2 years ago

Thank you so much for the great review, we're so pleased you were happy with your order 🤩 Heather

Posted 2 years ago

“Brilliant service, and product very pleased we chose love logs”

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Posted 2 years ago

Thanks so much for the lovely review Karl! Paul & Heather

Posted 2 years ago

“Love Logs provides a great service, the pizza oven kindling fits my Ooni pizza oven perfectly. There is a small amount of smoke when it's first fired but after that, there is very little smoke and the oven easily gets up to 450 degrees C using this wood. The subscription service is fantastic and very flexible, I delay or bring forward my delivery depending on how much we have used the pizza oven which is really useful and we never run out of wood.”

Love Logs 5 star review on 10th September 2023

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Posted 2 years ago

Ahhh thanks so much for the amazing review and the photo - what a spot for pizza! Thanks for your support Andrew, and happy cooking 🔥🍕 Paul & Heather

Posted 2 years ago

“Love the business ethos. Trees planted, locally sourced wood. Sustainable. Ordered two boxes of wood chunks, easy process, delivered on time, well packaged and nice chunks. I have had orders from others where the boxes are falling apart, the wood cut into very different sized pieces etc. Love Logs got everything right which is not easy. Paul was very helpful too. Highly recommend.”

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Posted 2 years ago

Ahhh thanks so much for the review James and good luck with your new venture! For anyone reading this, go check out James' new artisan food business - https://www.hestiastable.co.uk/. Cheers 😃 Paul

Posted 2 years ago

“Always arrive promptly and the logs burn beautifully!”

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Posted 2 years ago

Ahh thank you so much for the review Bryony 🤩 Paul & Heather

Posted 2 years ago

“Really clean burning wood, very happy, thanks!”

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Posted 2 years ago

Ahh thank you so much for the review Joe 🤩 Paul & Heather

Posted 2 years ago

“First class service Easy to order through website and quick delivery”

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Posted 2 years ago

Awesome to hear, thank you so much Alan - no reason buying wood needs to be old-school! Paul & Heather

Posted 2 years ago

“Remarkably quick delivery (next day) and a great product. The bag of cherry wood chunks - lovely big chunks - produced excellent results in my Kamado Joe classic.”

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Posted 2 years ago

Ahhhh thank you so much for the amazing review!!! Happy smoking 🔥 Paul & Heather

Posted 2 years ago

“Just returned from two weeks camping in the Forest of Dean and West Wales. Nearly all our cooking was done on a Petromax Atago fueled by Love Logs charcoal. Lights easily, good burn time and very little smoke. Excellent delivery, comes highly reccomended.”

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Posted 2 years ago

That sounds like an AMAZING holiday! Thanks so much for the review 🔥 Paul & Heather

Posted 2 years ago

“I'm a repeat buyer and very happy with these wood pellets. Please resend me the recommendation a friend link”

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Posted 2 years ago

Hi Caroline, thanks so much for the lovely review! You can find more information about the referral scheme at the link below: https://www.love-logs.com/pages/tell-a-friend#:~:text=How%20it%20works&text=There's%20no%20limit%20to%20the,who%20purchases%20through%20your%20link! However your link is personalised and will be in your inbox from after your purchase, so please check your emails and share away 😃 Paul & Heather

Posted 2 years ago

“Great small business supplying quality products”

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Posted 2 years ago

Thanks so much for the awesome review Rich! Happy smoking 🔥 Paul & Heather

Posted 2 years ago

“Great service & great products”

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Posted 2 years ago

Thanks so much for the awesome review Aaron! Happy cooking 🔥 Paul & Heather

Posted 2 years ago

“Great service and quality product. Great idea to offset the purchase with tree planting. I have recommended this company to my family and i would definitely use them for my next order”

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Posted 2 years ago

Thanks so much for the awesome review Aaron! Happy cooking 🔥 Paul & Heather

Posted 2 years ago

“Fast delivery, good product”

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Posted 2 years ago

Thanks so much for the review! Paul & Heather

Posted 2 years ago

Love Logs is rated 5.0 based on 2,632 reviews