Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality wooden pellets in eco friendly packaging. Would defo recommend to others wanting fuel for Pizza ovens.”

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Posted 4 years ago

Thanks so much for the review Steve! You can recommend us using your referral link, which will be emailed to you, and get a fiver off your next order if anyone you refer us to makes a purchase! Cheers, Paul

Posted 4 years ago

“Love the logs you are selling. Size is perfect for small smoking of meat or if you want to mix flavours. Can’t wait for new flavours of wood if possible. Many thanks Fred”

Love Logs 5 star review on 29th September 2021

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Posted 4 years ago

Hey Fred! Thanks for the awesome review 😃 We should have whisky barrel oak going live on the site in the next few days, so watch this space! Paul

Posted 4 years ago

“Delighted with the pellets for my pizza oven. We got at least 30 pizzas out of less than 5kg of pellets. Your product is amazing - no waste. And delivery and ordering is simple and straightforwards. I am a repeat customer. Why go anywhere else?”

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Posted 4 years ago

Ahh thank you Jane this is such a lovely review! When we set the business up we just wanted to make the fire management side of pizza ovens that little bit easier, it's so good to hear these reviews 🤩 Thanks for supporting our small business 💚 Heather & Paul

Posted 4 years ago

“Very satisfied with the appearance and quality of the oak board we ordered from Love Logs. It was packed very well and arrived in the time frame promised. We wanted to use it as a stand for an electric fire in our living room and it fits the purpose splendidly and is very pleasing to look at.”

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Posted 4 years ago

Hi Janice, Thank you so much for the review, sums up everything we wanted to achieve and also supports British forestry and crafts - what's not to love? Really novel idea for the use, glad it's working well! Paul & Heather

Posted 4 years ago

“I've been ordering wood from Love Logs for my pizza oven for a few months now , and it's always amazing quality and the service is so easy and efficient. Can't recommend enough!”

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Posted 4 years ago

Thanks so much for the review Matt and for the repeat support, we really appreciate it! Happy pizza making 🍕 Paul & Heather

Posted 4 years ago

“Very impressed with the wood and the charcoal. I have used them for smoking pork and beef and it had been brilliant both times. I particularly enjoy the fact it all comes in recyclable packaging and that trees are planted for every order. I will continue to get my bbq bits from here as it’s also great value for money.”

Love Logs 5 star review on 28th September 2021

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Posted 4 years ago

Wow what a review! Thanks so much Jacob... now having seen this I'm off to the butchers 😃 Paul

Posted 4 years ago

“Ordered logs, kindling and fire lights. All arrived on time and well packed. Quality of the wood is really obvious when compared with some lingering cheaper logs we had from last year.”

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Posted 4 years ago

Thanks so much for the review! We started the business when we struggled with poor wood ourselves and realised that good wood is out there, it's just not available to everyone! We appreciate your support 🤩 Heather & Paul

Posted 4 years ago

“We have been ordering the kiln dried British logs and kindling from Love Logs since we got our new log burner. Amazing service, really quick delivery and great quality logs which produce minimal smoke. We love the company ethos.”

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Posted 4 years ago

Thanks so much for the lovely review Kate! Thanks for being part of our journey 🤩 Heather & Paul

Posted 4 years ago

“Super fast delivery, great wood that's burning well.”

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Posted 4 years ago

That's what we like to hear! We absolutely LOVE our Dome, great to hear we're helping you to enjoy yours. Thanks so much for the review 🔥😎

Posted 4 years ago

“Easy to order, wood was well packaged and promptly delivered. I would definitely recommend you give this company a try.”

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Posted 4 years ago

Thank you so much Phil! 🤩

Posted 4 years ago

“Easy ordering and fast delivery,free natural firelighters were a nice bonus.”

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Posted 4 years ago

Thanks Stephen, appreciate your feedback! 🔥

Posted 4 years ago

“BRILLIANT SERVICE. Super fast delivery and the logs are always really dry and burn really well. Plus with the ethos of the brand about about sustainability, why would you buy anywhere else.”

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Posted 4 years ago

Tim Warwood you big legend... thanks for the support 🔥

Posted 4 years ago

“A great way to buy the very best planet friendly logs, especially when storage space is at a premium. A clean burn, no tar so less mess the following morning, and allows the fire to reach the optimum temperature quicker. Have purchased many times now and will continue to do so.”

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Posted 4 years ago

Thanks for the review Dave!

Posted 4 years ago

“Absolutely fantastic in every single way! Easy to order, quick delivery and even offer great advice! I highly recommend.”

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Posted 4 years ago

Thanks so much for the review Leigh! Always here with advice if you need it 😃

Posted 4 years ago

“Recommended by a friend for use in my Ooni pizza oven as his go to choice, great even burn, they last well and exactly as described and the natural firelighters supplied are brilliant. Will be re ordering and would recommend”

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Posted 4 years ago

Thanks so much for the review! Don't forget to use your referral code when you recommend us, for a fiver off 😉

Posted 4 years ago

“Very efficient delivery - extremely convenient!”

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Posted 4 years ago

Ahhh thank you so much for the review 🤩

Posted 4 years ago

“Finally I opened my first bag of British Ash Charcoal, as luck would have it the heatwave finally arrived and we had joint of lamb ready to BBQ. The fuel was easy to light, gave off almost no smoke and burned evenly, responding to increases and decreases in air flow as I managed the heat for the cook. It made my job look (too) easy! I really like the idea the charcoal comes from the UK, that it contributes to sustainable wood management and that the team at Love Logs contributes to wider forest health challenges globally. I realise the product is expensive however I recognise that there are salaries to pay in the UK for local production and that business aren't charities. The thought of a well managed woodland here is a good one. Perhaps I might try to make my own one day .....”

Love Logs 5 star review on 6th September 2021

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Posted 4 years ago

What an amazing review... you just get us don't you Nick? 💚Glad you had a great experience and look forward to seeing you again in the future... oh and by the way, BBQ isn't just for when the sun's out 😉

Posted 4 years ago

“I've now bought 2x12kg packs of charcoal and some natural firelighters. Great products and service. Is it more expensive than a supermarket? Yes, of course it is but it lights quickly, burns hot and lasts a reasonable time. It comes in quite large chunks as well. It's easily topped up if you need to cook for longer. No firelighter smell or lighter fuel smells. I'm now fully converted - wouldn't buy anything else.”

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Posted 4 years ago

Thanks so much for the review Kevin! When we set the business up we had no idea that such clean and easy charcoal existed! No more standing round waiting for smokey, spitting charcoal to light 😎🔥

Posted 4 years ago

“Easy to order, delivered quickly, good prices, better for the environment than some, what's not to like...”

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Posted 4 years ago

We should get you to write our marketing material for us 😎 Thank you so much for the reviews Hazel 💚

Posted 4 years ago

“After a bit of research looking for charcoal and wood, I came across Love Logs, I bought the large smoking and fuel kit, it arrived next day in perfect condition, will definately be back for more when this current supply starts to run low.”

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Posted 4 years ago

Thanks so much for the review Dave, glad you enjoyed the product! We only started smoking ourselves last year using a Weber kettle and came up with the kit to try and get just the right amount of everything! Glad you're enjoying the products, we plan to stock an even wider range next spring 😃

Posted 4 years ago

Love Logs is rated 5.0 based on 2,632 reviews