Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really chuffed with the logs exactly as described perfect for my fire delivered by DPD who were a credit to there company thoughtful helpful in the delivery thankyou very much will definitely Re order in the future”

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Posted 3 years ago

Ahh thank you so much for the review Bernadette, we've tried a few couriers since we launched but DPD on the whole offer the most reliable service and tend to have generally lovely drivers 😃 We appreciate your support and look forward to seeing you soon! Paul & Heather 💚

Posted 3 years ago

“Friendly and professional.”

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Posted 3 years ago

We try 😃

Posted 3 years ago

“Very fast delivery and good quality products.”

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Posted 3 years ago

Thanks so much for the review Jason!

Posted 3 years ago

“Great service. Really quick at getting the order sent out. Very happy with the pellets we got and will order again. Already recommended to others.”

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Posted 3 years ago

Thanks so much for the review Claire... speed is of the essence when it comes to pizza 🍕😃 Paul & Heather

Posted 3 years ago

“Really good customer service!!!!!”

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Posted 3 years ago

Thanks so much, firewood is usually so old school so we thought, hey, let's bring it into the 21st century 😃 Heather & Paul

Posted 3 years ago

“Really good quality logs for our pizza oven at a great price. Really speedy delivery and a bag of fire starters included. Will definitely us again”

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Posted 3 years ago

Thanks so much for the review Chris! We love our Karu so we had to get the fuel for it just right 😃 Happy pizza making! 🍕 Paul & Heather

Posted 3 years ago

“Great logs, quick delivery, and at a good price. Will definitely use again.”

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Posted 3 years ago

Thanks so much for the review Josh, we look forward to seeing you again 😃 Don't forget to share your referral link with friends & family, they'll get a fiver off their first order and you'll get a fiver for each one who buys! Paul & Heather 🔥

Posted 3 years ago

“Love logs are a perfect pairing for pizza lovers. We regularly buy logs and firestarters for our Ooni Karu pizza oven. The logs are perfectly sized and the firestarters work great! Combined they make pizza making so much easier!”

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Posted 3 years ago

Thank you so much for the review Andrew! We're pizza lovers ourselves (obsessives, some might say) and we love our Karu, so we just wanted to make using the oven as straightforward as possible for people 😃 Paul & Heather 🍕

Posted 3 years ago

“Can’t fault the service at all with Love Logs. The product is also superb and burns really well.”

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Posted 3 years ago

There's a name I recognise from the Facebook group! 😃 Thank you so much for the review Lance, and so glad we're helping you enjoy using your Dome! Paul & Heather

Posted 3 years ago

“Great product and the delivery was swift - great service.”

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Posted 3 years ago

Thanks so much for the review Clive!

Posted 3 years ago

“Ordered the day before and recieved the logs on time the next day. Beautiful logs, fab customer service - never looking back!”

Love Logs 5 star review on 14th January 2022

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Posted 3 years ago

Thanks so much for the review and the lovely photo Bethany! We can't tell if you're planning to burn them or just leave them there to look pretty 😃

Posted 3 years ago

“Great price, eco packaging and product, fast delivery - what’s not to LOVE!!!”

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Posted 3 years ago

There's a name I recognise from the Ooni group 😃 Thanks so much for the review Matt!!! Paul

Posted 3 years ago

“If you want quality wood for cooking with then look no further. It’s the only place I buy my smoking wood and it’s good for the planet which is a bonus.”

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Posted 3 years ago

Thank you so much for the review Andy, happy smoking! 🍖

Posted 3 years ago

“Good and reliable service. The wood arrived as and when expected, and the packaging is excellent. I will be ordering again in the future!”

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Posted 3 years ago

Thanks so much for the lovely review, and we look forward to seeing you again!

Posted 3 years ago

“I recently moved to a house with a very small log burner and ordered logs from a local supplier. Most of the logs were so large, my fire just went out. I ended up buying a log splitter to halve the logs. But then I found Love Logs. The logs arrived in 2 days as advertised on the website. Each log is perfect for my little burner, they light easily and kick out lots of heat. I will definitely be ordering from his company again. Oh and the kindling makes a lovely crackle!”

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Posted 3 years ago

Ahh thank you so much for taking the time out to leave such a lovely review, as a new business it really helps! Paul & Heather 💚

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thanks so much for the review!

Posted 3 years ago

“Great sized logs for my small fireplace with excellent communications re delivery”

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Posted 3 years ago

Hi Lisa, Thank you so much for the review and for your support! Heather & Paul 💚

Posted 3 years ago

“Needed some nice clean logs for putting our Xmas dinner ( Rib of Beef ) through our offset smoker. so we took a risk on the "Love Logs " mixed box. We were impressed with both the speed of delivery and the quality of the wood.... 7hrs in brine 12hrs low and slow "Oak and Apple " in the smoker later ! Everyone was very impressed with the flavour that the logs had imparted ( to the extent that later vistors managed to strip it down to the bones !!! ) Will be sure to use this company again. And would sincerely recommend them to anyone wanting to get into or improve their BBQ Smoking skills”

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Posted 3 years ago

Hi Robert, Thanks so much for the amazing review! We cooked our turkey and our gammon on the BBQ over cherry wood, there's nothing like having some smokey flavour on Christmas Day! We've launched whisky chunks this week and we should have some British hazelwood going on the site very soon too! Happy smoking 🪵🍖 Paul

Posted 3 years ago

“Swift delivery. Like the eco friendly approach”

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Posted 3 years ago

Thanks so much for taking the time out to leave us a review, Nina! Heather & Paul 💚

Posted 3 years ago

“Great product and very responsive service!”

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Posted 3 years ago

Thanks so much for the review Iain!

Posted 3 years ago

Love Logs is rated 5.0 based on 2,632 reviews