Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful customer serivce. A part of the order went missing in transit, Love Logs sent a replacement out right away. The logs are perfect and just as described. will certianly order again.”

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Posted 1 year ago

Thanks so much for the review Sydney, enjoy log burner season and we can't wait to see you again soon 😍 Paul

Posted 1 year ago

“The kindling is perfect and arrived completely plastic free which is a win! Would definitely buy from this company again - thank you Heather & Paul!”

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Posted 1 year ago

Thank you for this fantastic review, Emma 🤩 we're happy you're happy and hope to see you again soon! Heather

Posted 1 year ago

“Great logs of a really good size.”

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Posted 1 year ago

Thank you for the great review, Edward, we're glad you love your logs 😍 See you soon Heather

Posted 1 year ago

“My first order and really impressed, very nice packed and all sorted in the separate bags! Definitely will purchase again and highly recommend you!!!!”

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Posted 1 year ago

Thanks Dumitru, we really hope you enjoy smoking some delicious with them - good to see BBQ season carrying on for some people like it does for me! Happy cooking 🔥 Paul

Posted 1 year ago

“Been using for a year now. I’d go nowhere else. Top service every time ❤️”

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Posted 1 year ago

Ahhh thanks so much Nathan, we appreciate you! 💚 Paul & Heather

Posted 1 year ago

“Super fast delivery, well packaged, great communication and the wood is fantastic quality for our wood burner. Very Happy!”

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Posted 1 year ago

Thanks so much for the reviews Shanti! Enjoy log burner season! 🔥 Paul

Posted 1 year ago

“Great service! Fast delivery and reasonable price. The logs fit perfectly in our small stove, and burn well. Pleased to source them responsibly.”

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Posted 1 year ago

Thanks so much for the lovely review Charlotte! Enjoy log burner season 🔥 Paul

Posted 1 year ago

“Second time using Love Logs and very pleased with the service and choice of logs. Bought hobbit logs, which are a perfect size for our smaller stove, saving me the trouble of cutting up bigger logs! Haven't had the stove going yet, but no reason to think they won't burn well.”

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Posted 1 year ago

Thanks so much Colin, what a great review! Trust me when I tell you, you'll be just as happy when you burn them 😎 We appreciate your support and your review, enjoy log burner season 🔥 Paul

Posted 1 year ago

“Super quick delivery, great quality and brilliant value. Would love to see more bark on the logs!”

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Posted 1 year ago

Ahhh thank you Isabella, that's what we do 😎 Is wanting more bark for aesthetic purposes? Bark tends to be on the outer edges of the firewood where the logs tend to come out a bit smaller, which is why we grade those pieces out during packing - we only want you to have nice, full size logs in each box 😃 Paul

Posted 1 year ago

“Second delivery just as excellent as the first, delivered on time, the logs burn beautifully in our Woodburner 🔥”

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Posted 1 year ago

Thank you so much for the review, we really appreciate it! Enjoy log burner season 🔥 Paul

Posted 1 year ago

“Reliable very good service an products.”

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Posted 1 year ago

Thanks so much for the review Roberto! 🔥 Paul

Posted 1 year ago

“Using on my Somerset Grill- the hardwood is dry, cut to size and burns, thus cooks amazingly well. I highly recommend Love Logs.”

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Posted 1 year ago

This is amazing to hear, thanks so much for the various reviews Angus! And good to see people still on the fire cooking even with the weather turning 🔥 Happy cooking! Paul

Posted 1 year ago

“Very pleased, had our first fire with them last night, pleased with the heat they gave out, would I order agin? Of course!”

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Posted 1 year ago

Ahhh thanks so much for the review Kevin! I personally like mixing oak with our standard logs for a more active flame, but you can't be oak for the amount of energy 🔥 Happy log burner season! Paul

Posted 1 year ago

“We are woodburner novices and found the website very helpful. We bought one of the log starter kits which arrived very quickly and the contents were of very good quality.”

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Posted 1 year ago

Hi Craig, really pleased you found us and thanks so much for the review! Happy log burner season 🔥 Paul

Posted 1 year ago

“Good products, good prices and very quick delivery. Highly recommended”

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Posted 1 year ago

Thanks for the awesome review, Fred 🤩 We love seeing our regular customers' names pop up, so thank you for your loyalty and we'll see you again soon! Heather

Posted 1 year ago

“These logs are fantastic in our woodburner- first order of many! Fast delivery too…”

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Posted 1 year ago

Thank you for this awesome review 🤩 The weather isn't forecast to get any warmer, so I'm sure we'll see you again soon! Stay toasty 🔥 Heather

Posted 1 year ago

“Speedy delivery, good quality logs for the wood burner in my van.”

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Posted 1 year ago

Thank you for the great review, Dave, we're glad you love your logs 🙌🏽 Stay toasty and we'll see you again soon Heather

Posted 1 year ago

“Bought 12kg British Oak Charcoal, large box of Hobbit logs & medium box of oak smoking chunks. The charcoal burned long hot during cooking an 8hr brisket & smoking chunks gave a lite smokey flavour. Really pleased with these and will buy again. I bought the Hobbit logs as a trial to see how long a box will last, as we only light the woodburner in the evening, they were as described, dry and burned well with plenty of heat. Overall a great UK company with sustainability and ethics at it's core.”

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Posted 1 year ago

Thank you so much for this incredible and detailed review, Jeff 😍 We're so happy to hear you were happy with all of your products, cooking with British charcoal is a much better experience than the supermarket stuff isn't it! We'd love to see what you're making so don't forget to tag @planetfriendlyfirewood if you post any pictures on socials 🔥 See you again soon! Heather

Posted 1 year ago

“Ooni Karu 12 Fuel Kit. The kit includes everything I need for my Ooni oven. ( charcoal, wood and firelighters ). Excellent quality. Delivery was very quick. Highly recommended.”

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Posted 1 year ago

Thank you so much for the awesome review, David, we're happy you're happy 🥳 Don't forget to tag @planetfriendlyfirewood if you post any pizza pics so we can see what you're making 🍕 See you soon Heather

Posted 1 year ago

“Really great wood perfect for my pizza oven!”

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Posted 1 year ago

Thanks so much Jodie 🔥 Happy pizza making! Paul

Posted 1 year ago

Love Logs is rated 5.0 based on 2,632 reviews