Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality wood cut to the perfect size for my Ooni Karu, delivered super quick and my cat loves the cardboard box lol”

Love Logs 5 star review on 11th August 2021

Helpful Report

Posted 4 years ago

Haha love this so much! Thanks for the review and the cute photo Gillian 😃

Posted 4 years ago

“Great communication and delivered the next day. Expertly packed. Buying logs made easy.”

Helpful Report

Posted 4 years ago

That's exactly what we set out to do 😎

Posted 4 years ago

“Top quality wood. Prompt delivery. First class service and customer support. I will be using these for all my smoking & BBQ needs. Would definitely recommend”

Helpful Report

Posted 4 years ago

Thanks so much for the lovely review Steve!

Posted 4 years ago

“Perfectly cut for my ooni, saves in postage and love that I know it's coming for a sustainable source!”

Helpful Report

Posted 4 years ago

Thank you so much for the review! 🙌🏻

Posted 4 years ago

“Great service all round. The logs were well packaged, delivered promptly and of excellent quality. Highly recommended and I will be returning in future...thank you!”

Helpful Report

Posted 4 years ago

Thanks so much for the review Terry, we're so pleased you had such a great Love Logs experience! Don't forget to tell your friends about us using the referral scheme, for money off your next order 🔥

Posted 4 years ago

“All of the products I have bought have been great. From the wood chunks to the charcoal, from the firefighters to the wood pellets. Outstanding quality and worth that bit of extra cash.”

Helpful Report

Posted 4 years ago

Hi Jan, That's so amazing to hear, thanks for the review and ordering several times 😃 Quite often the more sustainable choice ends up being an inferior product (have you ever tried plastic free washing up liquid?? 😬) so it makes us so happy that in the case of British charcoal, it's actually WAY better than imported alternatives. We really appreciate your support! Paul & Heather 💚

Posted 4 years ago

“Order arrived as expected and on time. Quality of chunks was excellent, dry and long burning. Would recommend and will be back for more.”

Helpful Report

Posted 4 years ago

Thanks Chris that's awesome to hear! Don't forget to use our referral scheme to recommend us to your friends & family, and get money off your next order 🤩

Posted 4 years ago

“Good product”

Helpful Report

Posted 4 years ago

Thanks John! 🔥

Posted 4 years ago

“Great product, fair price, delivery as promised and the communication was brilliant.”

Helpful Report

Posted 4 years ago

Thanks so much for the review Paul 🤩

Posted 4 years ago

“Really pleased with the wood pellets I bought from Love logs. A bonus that they come with fire lighters too- I have found that they light immediately and are perfect for my Ooni pizza oven. I will definitely be buying from them again- fast delivery too.”

Helpful Report

Posted 4 years ago

Thanks so much for the review Vickie!

Posted 4 years ago

“Excellent service, excellent products, very happy overall!”

Helpful Report

Posted 4 years ago

If you're happy, we're happy! Thanks so much for the review Ian 😃

Posted 4 years ago

“Great service. Was dispatched quickly and the wood is faultless. Love that the guys plant new trees as part of this.”

Helpful Report

Posted 4 years ago

Thanks so much for the review Andy! We have now planted almost 15,000 trees since we launched 🙌🏻🙌🏻🙌🏻

Posted 4 years ago

“Really friendly and helpful service, wood pellets arrived quickly and are of excellent quality. Pizza oven ran better than ever using them. Will definitely be a repeat customer!”

Helpful Report

Posted 4 years ago

Thanks so much for the detailed review Steve, that sums us right up! We look forward to having you back, and don't forget to tell your friends and family to earn store credit via our referral scheme 😃

Posted 4 years ago

“great logs, packaging and delivery”

Helpful Report

Posted 4 years ago

🙌🏻 🙌🏻 🙌🏻

Posted 4 years ago

“Logs where good quality and perfect size for the small smoker we have. Like the fact they were packed in their individual paper bags and labelled.”

Helpful Report

Posted 4 years ago

Thanks so much for the review Phillip, happy smoking! 🔥

Posted 4 years ago

“Exactly what I was after for my Ooni Karu. I like that you get firelighters with the log pack. I will be setting up a regular subscription. Much better than any kindling on Amazon and they came next day too!”

Helpful Report

Posted 4 years ago

Thanks so much Jade! We always set out to match the service level you can find on Amazon without giving a massive cut to Mr Bezos 😂

Posted 4 years ago

“Top quality wood chunks cut to the perfect size for smoking. Brilliant customer service and reasonably priced. It’s great to be able to smoke guilt free! 😁”

Love Logs 5 star review on 29th July 2021

Helpful Report

Posted 4 years ago

Thank you sooooo much for the review! When can we come over for dinner? 😋

Posted 4 years ago

“Great service and well priced”

Helpful Report

Posted 4 years ago

Thanks so much for the review!

Posted 4 years ago

“Great service, fantastic products”

Helpful Report

Posted 4 years ago

Thanks so much Mark!

Posted 4 years ago

“Great service from start to finish thank you”

Helpful Report

Posted 4 years ago

Thanks so much Danny!

Posted 4 years ago

Love Logs is rated 5.0 based on 2,632 reviews