Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 5,115 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

4.9

Based on 5,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 10th May 2026

Stephen Casey

Louis Copeland And Sons 5 star review on 1st January 2026

Brian O

Anonymous

Anonymous // 01/01/2019

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“My husband and I have always been very happy with any purchases from yourselves. Very happy with the shirts purchased recently. Excellent service.”

Helpful Report

Posted 5 years ago

Hi Mary, thank you for your lovely review. We are delighted to hear that you and your husband are always so happy with your purchases from us. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Excellent on line service. Aideen was a great help when I called in with a query. Pleasure to deal with you again. Robert”

Helpful Report

Posted 5 years ago

Hi there, thank you for your 5-Star review. We are delighted to hear that you enjoyed our online service and that Aideen was able to help you out with your query! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“A beautiful polo shirt arrived in one day. However, I was given a discount code to use in my online ordering and it would not load up. So I was not able to avail of any discount. Even a small discount on a sale of €84- would have been welcome. But it did not happen for my sale. This was the only disappointment. Thank you. Kathleen Jordan”

Helpful Report

Posted 5 years ago

Hi Kathleen, It was great to talk to you on the phone there, thank you for taking the call. I would again like to apologise for the technical error that occurred with your account. I have added a 20% off discount to the order and refunded your payment as way of an apology. Thank you for choosing to shop with us. We really appreciate your support and can't wait to look after you again in the future. Best wishes and many thanks, Fiona Louis Copeland Web Team.

Posted 5 years ago

“very prompt service arrived next day after ordering and presented lovely in box. I unfortunately had to return item only because it did not suit but will return to buy again”

Helpful Report

Posted 5 years ago

Hi Michelle, thank you for your 5-Star review and kind words. We are delighted to hear you enjoyed the look of our presentation boxes. No problem regarding the return, sometimes items just don't suit and that is no problem! If there is ever anything else we can help you with in the future, please do not hesitate to contact us. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Excellent as usual. Wonderful presentation package on delivery 👍”

Helpful Report

Posted 5 years ago

Hi Denis, thank you for your lovely review. It is great to hear that you are so happy with the presentation, packaging, and delivery aspects of our service. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Very high standard, great service. Good website to order from and very quick delivery.”

Helpful Report

Posted 5 years ago

Hi Sean, thank you for your 5-Star review. We are delighted to hear you are so happy with the quality of our service. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“I am normally a happy Louis Copeland and Gant customer at their Dundrum stores. During lockdown I have switched my purchases to their online store and the service has been first class. Despite being online they have managed to give an excellent personal service.”

Helpful Report

Posted 5 years ago

Hi Declan, thank you so much for your lovely review. We really do try to replicate the personal high-class customer service we are so renowned for in-store, through our online website. So it is brilliant to hear that this was felt on your end. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“As always a fantastic service is provided by Louis Copeland. Delivery is fast and the items are as always so beautifully packaged. I would highly recommend the shopping experience with Louis Copeland.”

Helpful Report

Posted 5 years ago

Hi Breda, thank you for your 5-Star review. It is great to hear that you found our service to be fantastic! We really try to make the Louis Copeland experience as special as possible for our customers so I am so glad that our packaging in the delivery of this. Thank you, both for choosing to shop with us and your kind recommendation, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Excellent all round service. Kept well informed, quick delivery to UK and well packaged. Maurizio Baldassari knitted jacket is a high quality garment which even exceeded my expectations. Thank you.”

Helpful Report

Posted 5 years ago

Hi Graham, thank you for your 5-Star review. It is great to hear that you found our all-around service to be excellent. The Maurizio Baldassari jacket is a really top-class quality item so we are delighted to hear you are so happy with it. You are very welcome, Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Always great to deal with. Online purchase came vert quickly and great quality as always.”

Helpful Report

Posted 5 years ago

Hi Dermot, thank you for your 5-Star review. We are delighted to hear that you enjoy your shopping experience with us. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Great Service”

Helpful Report

Posted 5 years ago

Hi Pat, thank you for your 5-Star review. It is great to hear that you found our service to be great. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Excellent service with swift delivery”

Helpful Report

Posted 5 years ago

Hi Darren, thank you for your 5-Star review. It is great to hear that you found our service to be excellent and enjoyed our express delivery process! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“In the new virtual world Louis Copeland & Sons has mastered the combination of virtual and personal. Great online selection with even greater personal customer care! Thank you!”

Helpful Report

Posted 5 years ago

Hi Gina, thank you so much for your lovely review. We really are so delighted to hear that you had such a great customer experience. Personalized service delivery is at the core of our business, it is really something that we were determined to maintain with the move online, so it is absolutely brilliant to hear that we have mastered this in your eyes. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Great service. Even checked that being an overseas customer that I was aware of possible duty charges.”

Helpful Report

Posted 5 years ago

Hi there, thank you for your positive review. It is great to hear that you found our service to be great! Brexit has brought about some unprecedented changes both for retailers and customers, our aim is to keep our guests as informed as possible throughout the entire process so it is great to hear that this aided in securing an enjoyable customer experience for you! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Great products and exceptional service at all times. Hand delivery to your front door during pandemic times”

Helpful Report

Posted 5 years ago

Hi Adrian, thank you for your lovely review. It is great to hear that you have repeatedly experienced exceptional service with us, we aim to treat our customers as guests and make the shopping experience as enjoyable as possible for everyone involved. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Ordered a gift and received it in super-quick time, Wonderful service from the online shop. Looking forward to shopping instore again soon!”

Helpful Report

Posted 5 years ago

Hi Alison, thank you so much for your 5-Star review. We are delighted to hear you are so happy with your experience with us, we hope the recipient enjoyed their gift! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Great service as usual, top quality products”

Helpful Report

Posted 5 years ago

Hi Sinead, thank you for your positive review. It is great to hear that you had a pleasant experience with our service and found the quality of our products to be great! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Always a pleasure to deal with the staff At Louis Copeland”

Helpful Report

Posted 5 years ago

Hi Jane, thank you so much for the 5-Star review. It is great to hear you have had such pleasant experiences with our customer service team. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Excellent website, sometimes difficult to use payment part, prompt service etc, regards Henry”

Helpful Report

Posted 5 years ago

Hi Henry, thank you for your 5-Star review. It is great to hear that you found our website to be excellent. If you would like to give us a call on 01 207 9069, we would really like to hear more about any difficulties you have found regarding payment. We want the online process to be as seamless and enjoyable as possible for our customers so all feedback is greatly appreciated! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

“Always fantastic service - the team are extremely helpful, friendly and expert. Nothing is ever a problem.”

Helpful Report

Posted 5 years ago

Hi Lorcan, thank you so much for your lovely review. We really are so delighted to hear you have had such positive experiences with us, the team will be delighted to know you found everyone helpful and friendly. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 5 years ago

Louis Copeland And Sons is rated 4.9 based on 5,115 reviews