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Louis Copeland And Sons Reviews

4.9 Rating 5,130 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
Company Reviews Product Reviews
373
 Metrics Info
4.9
Based on 5,130 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Sinead
Verified Buyer
“Immediate delivery & customer service is second to none.”
Helpful Report
Posted 7 years ago
Magdalena
Verified Buyer
“Amazing Service! Even though my order stucked on Heathrow during the Christmas period, Louis Copeland and Sons team has sent me the package twice by DHL Express, so I received it before X-mass. They saved my Christmas present!”
Helpful Report
Posted 7 years ago
Yvonne
Verified Buyer
“Super presentation for a voucher order. Really nice touch”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The staff always go above and beyond to help.”
Helpful Report
Posted 7 years ago
Maeve
Verified Buyer
“It’s a pleasure to purchase online from this highly professional team. Delivered promptly, alterations perfect. Your order comes packaged beautifully in the iconic purple Louis Copeland box with a hand written compliment slip. Of course the quality and cut of the clothing is exactly what you have come to expect from Louis Copeland.”
Helpful Report
Posted 7 years ago
Geraldine
Verified Buyer
“Very pleased with the prompt service. The attention to detail with the wrapping and presentation of the gift was amazing. Will definitely use this service again.”
Helpful Report
Posted 7 years ago
Oliver
Verified Buyer
“I shop in Louis Copeland a lot, and in person it’s excellent, but the online experience isn’t so great. I bought an Eton formal dress shirt for an upcoming black tie event (and paid above the odds to do so) on the website. The reason I purchased it was because the website stated it would be delivered a few days before the event. It didn’t arrive until several days after the event had finished. I tried calling the store to get a refund but got no answer (I work hours that have made getting in to the store in person impossible of late). Hoping to get in there today. I would be reluctant to use the website to order again.”
Helpful Report
Posted 7 years ago
Breda
Verified Buyer
“Wonderful service ! Wonderful shirts !”
Helpful Report
Posted 7 years ago
David
Verified Buyer
“I bought a suit online and delivered to dundrum - on arrival I was called by Brian who delivered excellent service - recommending a size down and keeping in contact at all times during an important purchase for my wedding! Quality of suit is amazing but the service made the experience fantastic.”
Helpful Report
Posted 7 years ago
Fiona
Verified Buyer
“The item purchased arrived very quickly. It was packaged beautifully and was exactly as shown on the website. Very impressed and would purchase items again.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“You dispatched my order very quickly after I ordered it on the 5th December, however, I received delivery on 18th December, when I was out of the country. The handling agent was An Post, they fell down badly on the job and the length of time for delivery is not acceptable, notwithstanding the Christmas period. I am not blaming Louis Copeland, but I think you need to review who is handling your deliveries, as An Post seem to have capability and capacity issues, and it reflects poorly on your company. Best regards, AK.”
Helpful Report
Posted 7 years ago
Emma
Verified Buyer
“Excellent service by all. Really appreciate the help in finding stock. Easy to get through on the phone and always rang back when they said they would. Very friendly and helpfull”
Helpful Report
Posted 7 years ago
Xristos
Verified Buyer
“I am very happy, excellent, very fast delivery to Greece”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Our online order arrived very quickly and beautifully packaged, it was exactly what we had been looking for.”
Helpful Report
Posted 7 years ago
Louise
Verified Buyer
“Brilliant service, trackable, delivery was quick, boxed & presented beautifully. Would definitely use them again for future purchases.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very fast service thank you”
Helpful Report
Posted 7 years ago
Grainne
Verified Buyer
“The packaging is top class. An absolutely lovely shirt arrrived in a beautiful presentation box. It’s a gorgeous present and I can’t recommend it highly enough. I’ll definitely shop with Louis Copelands again.”
Helpful Report
Posted 7 years ago
Majella
Verified Reviewer
“Thank you for the beautifully presented order. Five star service as usual. Majella”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The item I purchased did not arrive in the correct size. I contacted the store and the correct size was not available. The option offered was to purchase a more expensive style and pay the difference. Very disappointed.”
Helpful Report
Posted 7 years ago
Gráinne
Verified Buyer
“Louis Copeland aka Santa Claus. Wow, what fantastic packaging........all for your beautiful cotton pocket square. When I gift wrap it, our son will really think he's getting another shirt to match his suit...hee hee! Love it. Gráinne”
Helpful Report
Posted 7 years ago
Louis Copeland And Sons is rated 4.9 based on 5,130 reviews
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