Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 5,134 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

4.9

Based on 5,134 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 10th May 2026

Stephen Casey

Louis Copeland And Sons 5 star review on 1st January 2026

Brian O

Anonymous

Anonymous // 01/01/2019

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“The products I received and service was fantastic, so well done on that ! However, I think I should let you know that the package was opened before it got to me. I used the Parcel Motel service and they send a photo of the package when is arrives in their depot. The plastic can be seen in the photo to have been ripped and this was the case when I got the package. At first I thought it was a case of the package being damaged in transit, however when I opened the package I found that the seals on the both the bag and the box inside had been broken. Luckily for me whoever opened the package did not find anything of interest to them and there was nothing missing. Hope this is of help to you. Regards, Liam”

Helpful Report

Posted 11 years ago

“Excellent friendly service from someone who gave the impression that they wanted to help you without being pushy, knew what they were talking about and did what they said they would do. Congratulations on getting customer service absolutely spot - on and a benchmark for others. My special thanks to Chris Elsom who was my conrtact pont. I will look forweard to shopping with you gain! Bob Martin”

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Posted 11 years ago

“Fantastic service and communication. Thank you very much”

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Posted 11 years ago

“I was very impressed with the service I received”

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Posted 11 years ago

“The service was a little slower, but probably due to my late night placement of the order.”

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Posted 11 years ago

“Fast delivery,well presented package”

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Posted 11 years ago

“Good choice of products, beautiful items, either garments or accessories. Communication is great and the team is fantastic. I am a regular on-line customer and I have never been deceived of my purchases with Louis Copeland. Thank you”

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Posted 11 years ago

“Great value, very efficient communication and quick delivery A++”

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Posted 11 years ago

“Although one of the items I ordered was not in stock Christopher from the customer care team was in contact with me very quickly to offer me an alternative. I found him in particular very helpful, and the overall experience to be a positive one.”

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Posted 11 years ago

“This was an awesome experience. I bought two pair of pants at your store while in Dublin. They were so wonderful I got back to the United States and wanted a couple of pair extra. Ordered them online and received them in perfect shape less than a week later. Incredible. With a note that told me to enjoy them and thanking me for my purchase. I will do this again. Flawless.”

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Posted 11 years ago

“I ordered online and got a phone call next morning re my requirements, which needed adjusting. Problem solved in a very friendly and helpful manner. I will be ordering all my online requirements for my husband online with Louis Copeland. I order online a lot and have found Louis Copeland, 'best in class.' Very impressed! Thank you for excellent service.”

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Posted 11 years ago

“Excellent product quality, service and consideration from Louis Copeland. I was pleased to receive the proactive phone calls to confirm some details which I had omitted. The delivery was prompt and well packaged in a stylish Louis Copeland box. This was my first experience shopping on line with Louis Copeland, it will not be my last”

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Posted 11 years ago

“Site easy to navigate. Email updates were very good. Products were very good quality and very well packaged. Delivery was speedy and free! Overall very satisfied with products and service.”

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Posted 11 years ago

“website should always be updated , e.g. when you click on shirts size 3XL a viewing of shirts will appear but in most cases when you click on a particular shirt it is unavailable in that size , even though it was on the 3XL page . Customer service was excellent as i got a call to say shirts selected were unavailable but i was offered alternatives or money back . Beautiful presentation for a gift - sheer luxury at no extra cost .”

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Posted 11 years ago

“Quick despatch, friendly comms, lovely packaging, great service”

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Posted 11 years ago

“I rarely take the time to write reviews but in this case I had to. Everything about this store, customer service and selection just blew me away, right down to the beautiful packaging. I ordered an Eton shirt that I couldn't find anywhere and not only did they have it in stock, it was at an amazing price! I live in Canada and the shipping was faster than most domestic orders I've done. I do a lot of online shopping and this company was hands down the best I've ever ordered from. An absolute pleasure. Even though I live a continent away, I will definitely be ordering from Louis Copeland & Sons again. My hat is off to you. Cheers, Greg from Canada”

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Posted 11 years ago

“Excellent service,it was invaluble being able to speak to Chris.I hope to return to the website. Many thanks ,William.”

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Posted 11 years ago

“Ordering online was fairly straightforward. I had a problem with my card (kept getting declined!), but I phoned the available number and received as much help as possible from your staff (turns out that if you do not regularly purchase from abroad, your bank declines as a safety method - very time consuming, but not the fault of LC.). The contact at LC. was most helpful by phone and mail. Likewise, I phoned a Dublin store to get advice about sizing, and the staff were very helpful. I will definitely buy again. Next time I am in Ireland, I intend to get fitted for a made to measure suit or jacket. I am a frequent traveller to Ireland, and was recomended to try LC. by a friend (Andy Ring).”

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Posted 11 years ago

“Good quality and pricing,excellent delivery,2 days after ordering and excellent follow up re same.I will be back.”

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Posted 11 years ago

“Excellent customer service, outstanding communications, would recommend. Thank you Christopher and your team, look forward to my next purchase.”

Helpful Report

Posted 11 years ago

Louis Copeland And Sons is rated 4.9 based on 5,134 reviews