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Louis Copeland And Sons Reviews

4.9 Rating 5,047 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 5,047 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

Write Your review

Great value, very efficient communication and quick delivery A++
Helpful Report
Posted 11 years ago
Although one of the items I ordered was not in stock Christopher from the customer care team was in contact with me very quickly to offer me an alternative. I found him in particular very helpful, and the overall experience to be a positive one.
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Posted 11 years ago
This was an awesome experience. I bought two pair of pants at your store while in Dublin. They were so wonderful I got back to the United States and wanted a couple of pair extra. Ordered them online and received them in perfect shape less than a week later. Incredible. With a note that told me to enjoy them and thanking me for my purchase. I will do this again. Flawless.
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Posted 11 years ago
I ordered online and got a phone call next morning re my requirements, which needed adjusting. Problem solved in a very friendly and helpful manner. I will be ordering all my online requirements for my husband online with Louis Copeland. I order online a lot and have found Louis Copeland, 'best in class.' Very impressed! Thank you for excellent service.
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Posted 11 years ago
Excellent product quality, service and consideration from Louis Copeland. I was pleased to receive the proactive phone calls to confirm some details which I had omitted. The delivery was prompt and well packaged in a stylish Louis Copeland box. This was my first experience shopping on line with Louis Copeland, it will not be my last
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Posted 11 years ago
Site easy to navigate. Email updates were very good. Products were very good quality and very well packaged. Delivery was speedy and free! Overall very satisfied with products and service.
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Posted 11 years ago
website should always be updated , e.g. when you click on shirts size 3XL a viewing of shirts will appear but in most cases when you click on a particular shirt it is unavailable in that size , even though it was on the 3XL page . Customer service was excellent as i got a call to say shirts selected were unavailable but i was offered alternatives or money back . Beautiful presentation for a gift - sheer luxury at no extra cost .
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Posted 11 years ago
Quick despatch, friendly comms, lovely packaging, great service
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Posted 11 years ago
I rarely take the time to write reviews but in this case I had to. Everything about this store, customer service and selection just blew me away, right down to the beautiful packaging. I ordered an Eton shirt that I couldn't find anywhere and not only did they have it in stock, it was at an amazing price! I live in Canada and the shipping was faster than most domestic orders I've done. I do a lot of online shopping and this company was hands down the best I've ever ordered from. An absolute pleasure. Even though I live a continent away, I will definitely be ordering from Louis Copeland & Sons again. My hat is off to you. Cheers, Greg from Canada
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Posted 11 years ago
Excellent service,it was invaluble being able to speak to Chris.I hope to return to the website. Many thanks ,William.
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Posted 11 years ago
Ordering online was fairly straightforward. I had a problem with my card (kept getting declined!), but I phoned the available number and received as much help as possible from your staff (turns out that if you do not regularly purchase from abroad, your bank declines as a safety method - very time consuming, but not the fault of LC.). The contact at LC. was most helpful by phone and mail. Likewise, I phoned a Dublin store to get advice about sizing, and the staff were very helpful. I will definitely buy again. Next time I am in Ireland, I intend to get fitted for a made to measure suit or jacket. I am a frequent traveller to Ireland, and was recomended to try LC. by a friend (Andy Ring).
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Posted 11 years ago
Good quality and pricing,excellent delivery,2 days after ordering and excellent follow up re same.I will be back.
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Posted 11 years ago
Excellent customer service, outstanding communications, would recommend. Thank you Christopher and your team, look forward to my next purchase.
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Posted 11 years ago
I was unclear about some information on the website and I telephoned to clarify.My enquiry was dealt with great efficiency and warmth. If in doubt regarding any issue just give them a call. The suit was as you expect wonderful quality and fit. Delivery was super fast .
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Posted 11 years ago
Excellent service, would definitely recommend .
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Posted 11 years ago
very fast and efficent service.and very pleasently presented.
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Posted 11 years ago
i was very pleased with my gant shirt,fitted well and quick delivery as well, so thank you for your good service, first time i have had a shirt from your company, and would buy again.
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Posted 11 years ago
Competitive pricing, extremely well packaged and a fast delivery. I was a frequent visitor to the Dublin Airport Store , so now i know i can find you online i will definitely be back !!
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Posted 11 years ago
Efficient delivery . Well packaged . Good sizing
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Posted 11 years ago
I bought a gift card online for my Dad. All was delivered with on time, no hassles. I have bought clothes as gifts with LC before and again very good service.
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Posted 11 years ago
Louis Copeland And Sons is rated 4.9 based on 5,047 reviews