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Louis Copeland And Sons Reviews

4.9 Rating 4,911 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 1st January 2026
Brian O
Louis Copeland And Sons 5 star review on 19th December 2025
Martin Jordan
24
Anonymous
Anonymous  // 01/01/2019
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Have used L.C.on a number and always find them great to deal with.One item I had ordered was out of stock but got a call regarding it & was offered a more expensive replacement at the lesser price.Fair play 👌
Helpful Report
Posted 4 years ago
Hello there, Thank you for taking the time to write your review. Unfortunately coming to the end of sale we can sometimes sell out of items, but we will always do our best to find a suitable alternative. So we're delighted to hear you were happy with the service. Thank you for choosing to shop with us, we really appreciate your support and can't wait to look after you again in the future. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Very impressed by the fact that gift token ordered was hand delivered to my home. Well done.
Helpful Report
Posted 4 years ago
Hi Stephanie, Thank you for your lovely review. We miss being able to interact with our customers in-store so we're delighted to be able to hand-deliver our Dublin orders in a safe and covid appropriate manner! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Placed two orders recently and both orders handled most efficiently. Delivered impeccably packaged and within days and both items exactly as I wanted. Brilliant service. A Lynch
Helpful Report
Posted 4 years ago
Hi there, Thank you for your lovely review. We're delighted to hear you had such a pleasant experience with both your recent orders and liked the packaging! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Great customer service with friendly staff. Easy to navigate website with a good range to choose from.
Helpful Report
Posted 4 years ago
Hi there, Thank you for your lovely review. We're delighted to hear you got along well with our friendly staff and found the website easy to navigate. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Everything was great lovely package shop there again well done folks
Helpful Report
Posted 4 years ago
Hi Richard, Thank you for your lovely review. We're delighted to hear you found everything great! And enjoyed the packaging! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Excellent customer service and delighted with the two items which were couriered out.
Helpful Report
Posted 4 years ago
Hi there, Thank you for your lovely review. We're delighted to hear you were happy with the service and speedy delivery! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Great product at a great price. Just disappointed that my request for receipt not to be sent was ignored as it was a present.
Helpful Report
Posted 4 years ago
Hi, Thank you for your review & feedback, it appears that your request for the reciept not to be send had not saved on our system during the checkout process. We will pass this issue on to our Web developers to take a look at. Thank you for choosing to shop with us, and we appologise for any inconvenience caused, Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Allways a pleasure shopping with Louis Copeland. Great service especially now .
Helpful Report
Posted 4 years ago
Hi Iris, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service! Thank you for choosing to shop with us, we really appreciate your support and can't wait to have you back! Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Excellent professional service from Louis Copeland
Helpful Report
Posted 4 years ago
Hi Dermot, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service received. Thank you for choosing to shop with us during these difficult times, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
I rang the store enquiring about a gift for my godson. I asked for advice about a brown leather laptop bag which I had seen on the website. A very helpful, courteous gentleman assisted me, answered my questions and I proceeded to purchase the item online. The store followed up with a phone call to let me know that they would have one in stock in a couple to days and it would be delivered then, he enquired as to whether that was alright timewise as he understood it was a birthday gift. The gift was delivered to my home a couple of days ago. I am very happy with the manner in which my query was dealt with from beginning to end. Thank you so much. Annemarie Finnegan Lawlor
Helpful Report
Posted 4 years ago
Hi Annamarie, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the website, delivery and service. We strive to provide the highest quality of customer service, as we know how important it is espcially during these difficult times. Thank you for choosing to shop with us, we really appreciate your support. If there is anything we can help you with, please do let us know (01 207 9069). Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
First time dealing with Louis Copeland, purchased 2 items shirt and shoes. The shoes were not available but got a call From a must help full Lady who tried everything to get me sorted. I think her name was Pauline it started with a P I.. have deleted the message. Shoes arrived not what I ordered but will still hold on to them. The shirt was perfect and ironed well. I would deal with Louis Copeland again and found there customer service top class. Was very impressed that the head of the company even answered the phone the first time I made contact with the company. A great sign of a real hands on approach and is fully aware of what the customer requires.
Helpful Report
Posted 4 years ago
Hi Joseph, Thank you for your review & feedback, we strive to complete all orders placed, however as it comes to the end of sale it sometimes occurs that we stock out. In these occassions our team will offer alternatives that might suit, we are glad that the alternative shoes offered where suitable. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
First time I purchased anything from Louis Copeland and it was on line which was also a first. Chinos were delivered in two days great customer experience.
Helpful Report
Posted 4 years ago
Hi Derek, We're delighted to hear that although you can not come visit us in store for your first purchase, you found our service to be super online! We strive to provide the highest quality of customer service, as we know how important it is espcially during these difficult times. Thank you for choosing to shop with us, we really appreciate your support and can't wait to look after you the next time in store! If there is anything we can help you with, please do let us know (01 207 9069). Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Excellent
Helpful Report
Posted 4 years ago
Hi there, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with your order. We tried to keep our service as simple as possible. Thank you for choosing to shop with us, if there is ever anything else we can do to help, please do not hesitate to contact us on 01 207 9069. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Delighted with the efficient service and product
Helpful Report
Posted 4 years ago
Hi, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Very helpful and good service
Helpful Report
Posted 4 years ago
Hi David, Thank you so much for the five stars. We're delighted to hear you were so happy our helpful service. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Quality product, dispatched and received in a quality fashion - excellent service, thank you.
Helpful Report
Posted 4 years ago
Hi John, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the products as well as the speed of the service. Thank you for choosing to shop with us, we can't wait to see you in store when we are back open. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
I happened upon this lovely Lubiam herringbone jacket and wanted it so badly. Before purchasing and having it shipped to the US, I felt I needed to ask a few questions about size and fit. The customer service was helpful and kind, and the advice was spot on. The jacket arrived quickly and is exactly what I was looking for. Many thanks!
Helpful Report
Posted 4 years ago
Hi Taylor, Thank you for taking the time to write your lovely review. We strive to provide the highest quality of customer service, as we know how important it is espcially during these difficult times. Thank you for choosing to shop with us, we really appreciate your support and can't wait to look after you with your next order! If there is anything we can help you with, please do let us know (+353 1 207 9069). Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Delighted with all my purchases, fast delivery and such friendly customer service.
Helpful Report
Posted 4 years ago
Hi Carol, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the great service and speedy delivery! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
5 star brand.
Helpful Report
Posted 4 years ago
Hi Kingsley, we're delighted to hear you found our service excellent. Thank you for choosing to shop with us, and for taking the time to write your review. Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Really happy with my purchase, website very easy to navigate and delivery time was excellent
Helpful Report
Posted 4 years ago
Hi Sean, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service and delivery. Thank you for choosing to shop with us, we really appreciate your support and can't wait to look after you in the future! Wishing you all the best, The Louis Copeland Team
Posted 4 years ago
Louis Copeland And Sons is rated 4.9 based on 4,911 reviews