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L&C - London & Country Mortgages Reviews

4.7 Rating 1,466 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

4.7

Based on 1,466 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C - London & Country Mortgages 5 star review on 7th September 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mortgage application was dealt with smoothly and professionally bt L&G staff, I have no complaints, I informed them what type of product I wanted, and how long I wanted it for. Then I sat back and let them do the leg work and to be fair they came up with the goods. Very happy with the service L&G provided.”

Posted 5 years ago

Thanks Roger - appreciate the positive review!

Posted 5 years ago

“Absolutely amazing company. This was my first mortgage and it all went very smoothly. Cannot recommend them highly enough.”

Posted 5 years ago

Thanks Damiano and good luck!

Posted 5 years ago

“Steven has been very helpful, patient and prompt. We would definitely trust him to manage our next mortgage.”

Posted 5 years ago

Many thanks for a positive review - hope to see you next time and we can help again!

Posted 5 years ago

“Brilliant service. Thank you”

Posted 5 years ago

Thanks for the five stars!

Posted 5 years ago

“Great service and great turnaround Thoroughly recommend to any first time buyers as they broke the process down into clear and incremental steps Thanks!”

Posted 5 years ago

Thanks Benjamin and Good Luck!

Posted 5 years ago

“I think your advices are too busy to follow things up in an fast and efficient way”

Posted 5 years ago

Sorry to read this - can we get someone to get in touch with you? Please send us your details if you are struggling to socialmedia@landc.co.uk and we will try and speed this up for you. L&C Team

Posted 5 years ago

“Excellent service! Amanda was extremely swift and efficient in finding me a suitable mortgage even though I was unsure if I could even get a one when I called.”

Posted 5 years ago

Thanks for the great review! The L&C Team.

Posted 5 years ago

“excellent helpful advisors and case managers who fully explained the process and kept me informed of progress. As a first time buyer i expected it to be a lot more difficult and troublesome but it went very smoothly thanks to my advisor and case manager,”

Posted 5 years ago

Hi Nadeem, thanks for the great review! Really glad we were able to help you. Many thanks, the L&C Team.

Posted 5 years ago

“This was a very easy process and I was kept informed every step of the way. Any questions were answered quickly and they were always polite. Would always recommend and use again in the future.”

Posted 5 years ago

Thanks very much for the great review Paul!

Posted 5 years ago

“Advisor didn't give up when things weren't going our way. She kept us informed at all stages”

Posted 5 years ago

Thanks for the great feedback Neil - The L&C Team

Posted 5 years ago

“Really happy with the service we received from L&C. Chris & Alex made the process so much easier and explained everything throughout. With being a busy Community Nurse, it's not always possible to make contact over the phone, but L&C dealt with most things via email, ensuring that I could respond when convenient. Me and my husband would highly recommend L&C. Friendly, reliable service. Thank you, Claire & Ryland Roberts”

Posted 5 years ago

Thanks for sending us such a great review Claire - much appreciated - The L&C Team

Posted 5 years ago

“Friendly and helpful staff. No fees. Good advice. Mortgage approved. Thank you.”

Posted 5 years ago

Thanks for giving us such a great review Robert - The L&C Team

Posted 5 years ago

“From start to finish, I was very impressed with how well I was treated as a customer. My first phone call involved discussing my specific needs, and the following day I was contacted and was given a mortgage that was absolutely perfect for me. The service and communication was impeccable throughout and I wouldn't hesitate to apply for my next mortgage through London and Country”

Posted 5 years ago

Thanks Christopher. Glad it was a really positive experience for you! The L&C Team.

Posted 5 years ago

“excellent communication and friendly staff always on call to answer any questions quickly and efficiently”

Posted 5 years ago

Thanks for the positive review. The L&C Team.

Posted 5 years ago

Thanks for the great review - The L&C Team

Posted 5 years ago

“Wrong product”

Posted 5 years ago

“Takes the hassle out of searching for the most relevant available mortgage rate and application.”

Posted 5 years ago

Thanks for the positive review!

Posted 5 years ago

“Good advice and great overview of the market”

Posted 5 years ago

Thanks! The L& C Team

Posted 5 years ago

“Really great advice from Tim Newton at L&C. No hard sale, not pushy, listened to all our requirements and provided some fantastic advice. Thanks Tim!”

Posted 5 years ago

Thanks for such a positive review Nial!

Posted 5 years ago

“Good advisor with advise. Professional and very supportive. Even if you Keep bugging them.:-)”

Posted 5 years ago

Thanks for a great review Zameer!

Posted 5 years ago

“If I could put 0 stars I would.. trust me. So this seems like a good idea, the form is straight forward to fill in. Got a call from an “experienced mortgage broker” within 10 minutes who ran through the details of my form. Took all the details including height and weight. And promised a callback Monday at 4.30. Low and behold, I got a call back exactly as I was promised. Again. Great experience so far. So Tuesday, I emailed my mortgage broker. No response. I then called and proceeded with my agreement in principle application. I heard nothing from my broke & then got email confirmation yesterday from Atom Bank (suggested lender) . I received contact from my Case worker today when checking I noticed the property price and deposit amount did not match what was discussed. So I called to query this stating I did not want to speak to my mortgage advisor so I was due a callback from his supervisor Dan. My phone rang shortly after with my mortgage broker explaining he had applied to a company that doesn’t lend under a certain property value. My offer was accepted in writing on Tuesday and he was informed of the amount but still signed me up for this company. I then asked what to do and he confirmed I would need to increase my deposit amount and potentially increase my offer. WHY WOULD I SPEND MORE THAN WHAT MYSELF AND THE SELLERS ARE HAPPY WITH? I then called and spoke to someone from the switchboard who assured me I’d get a callback to discuss my complaint. An hour later, no callback. I called again spoke to another switchboard agent called Amy who I told I did not want to speak to the mortgage broker I was dealing with originally. She assured me that she would escalate this. Then phone call from Sean the mortgage broker to ask if I wanted to proceed with another lender. I told him I did not want to proceed with L&C and requested my details are removed and my application is cancelled. I also advised that this is due to his error, falsifying figures just to make some commission at my expense. Will not deal with this company or Sean Bohill ever again.”

Posted 5 years ago

Hi Rayhannah I'm sorry to hear this and understand Sean's supervisor has already contacted you to clarify the situation. If there is anything else we can do to help please let us know at socialmedia@landc.co.uk. Thanks , L&C

Posted 5 years ago

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L&C - London & Country Mortgages is rated 4.7 based on 1,466 reviews