L&C - London & Country Mortgages Reviews

Name: L&C - London & Country Mortgages
Address: Unit 26 (2.06) Newark Work, 2 Foundry Lane, Bath, Bath and North East Somerset
Rating: 4.67

4.7 Rating 1,466 Reviews

93 %

of reviewers recommend L&C - London & Country Mortgages

Company Reviews

Metrics

Info

4.7

Based on 1,466 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

L&C - London & Country Mortgages 5 star review on 7th September 2017

Xiaorong

Anonymous

Anonymous // 01/01/2019

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“Great service, competent and professional.”

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Posted 6 years ago

“THE Service is excellent with regular updates about the application is been done by the advisor.”

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Posted 6 years ago

“I have found dealing with L & C very easy. They have been excellent at communication and thoughtful and considerate regarding my financial needs and finding the best mortgage to suit me. I have no hesitation in recommending them.”

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Posted 6 years ago

“Very happy with the service my advisor Matthew coley provided. He kept me informed with all the processes and returned calls if he wad unavailable. He did not mind my constant phone calls.”

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Posted 6 years ago

“I was very impressed with Howard my mortgage advisor, he made me aware of all the options and explained it in a simple way to ensure I made the right choice. Howard kept me up to date and went the extra mile when needed. Once passed over to a case manager it's great to have a single point of contact and the online portal is a great tool. Will use L & C when I'm due to remortgage. Thanks !”

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Posted 6 years ago

“Excellent service, would definitely recommend.”

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Posted 6 years ago

“Very helpful, proactive, clear and efficient”

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Posted 6 years ago

“Jason very professional also Case Manager very prompt with info and emails 100% recommend Anthony & Margaret”

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Posted 6 years ago

“Extremely easy to deal with, found me the deal that was best for me and sorted everything out for me, very pleased.”

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Posted 6 years ago

“This is my second time using L&C for my mortgage, on both occasion I have been given fantastic advise and options. I have always been kept upto date and contacted when convenient to me. I will be using L&C again. Thank you”

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Posted 6 years ago

“Very polite and professional service the best service I have received from anyone for years.”

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Posted 6 years ago

“keep present standard”

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Posted 6 years ago

“Happy with L&C, friendly staff, good products and the best mortgage that I had could gotten”

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Posted 6 years ago

“Delt with very quickly.”

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Posted 6 years ago

“Mortgages offered and reasons why explained clearly. It took the hassle out of searching various web pages and re-entering information. Process went fairly smoothly and were additional information required then emails and calls to discuss. I had applied for multiple mortgages with my own and Buy to let mortgages so i found it a little frustrating being asked for the same information and it seems L&C didn't share / talk to each other.”

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Posted 6 years ago

“Using London and Country made my life a lot easier in trying times. The choice of mortgages and the help to which I received was very good and competitive. The whole process was easier than I expected. They offered good customer service and very friendly. This is the second time I have used them.”

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Posted 6 years ago

“My experience of L&C has been a very positive experience. They have made a dream come true by getting my mortgage put in place. I can only say thankyou”

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Posted 6 years ago

“I have to say that the mortgage advisor from L&C was great. We had some credit issues and the advisor was well informed, talked me through everything we will need to provide and reviewed our credit files to see if we can get a mortgage. He responded quickly to emails and always returned my calls. As you can imagine, there are always a lot of questions on the way. Once we had the recommendation, we were handed over to a case worker to help us through the mortgage application. Unfortunately, from then on the process became very long and painful. The case worker was not responding to our calls. Email responses were delayed, vague and mostly not actually answering our questions. The mortgage company's processing times were nearly two months, but nobody told us that at the start, L&C case worker made many mistakes on the way, not passing on some of our paperwork, which was delaying the process. It was very stressful, as at one point, we nearly lost the property. The whole process took 3 months and I would not put myself through it again. I have to say that I would approach L&C for advice but not apply for a mortgage through them again.”

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Posted 6 years ago

Thank you for taking the time to review our service, and for feeding this back to us. We're sorry to read this. If you would like to make a complaint we can assist with that - simply email us an account of events, along with your full name, address and case number to socialmedia@landc.co.uk.

Posted 6 years ago

“Good friendly, fast service would recommend”

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Posted 6 years ago

“L&C worked efficiently to find me the most suitable mortgage for my needs.”

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Posted 6 years ago

L&C - London & Country Mortgages is rated 4.7 based on 1,466 reviews