Loft Storage Room Company Reviews

Name: Loft Storage Room Company
Rating: 4.93

4.9 Rating 661 Reviews

99 %

of reviewers recommend Loft Storage Room Company

Company Reviews

Metrics

4.9

Based on 661 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Loft Storage Room Company 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

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“We had quotes from various companies and Loft Storage Room was very competitive, with some additional extras thrown in. The customer service was excellent and even when there was a challenge to resolve it was resolved quickly. I would highly recommend them to create the loft space you want, they did a great job on mine.”

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Posted 2 days ago

“Very happy with the overall service and work carried out. After making an enquiry online a survey date was booked in the same day, and the quote from the survey was in my inbox within 24 hours, any queries I had were always responded to promptly and politely. The two workers who came to do the work were lovely, very quick, and tidied up after themselves. Would definitely use again and be recommending to others, thanks all!”

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Posted 1 week ago

“The staff were unfriendly and the work that was asked to do was not done. The materials used were the cheapest they could find. When trying to contact the office they said they phone back but never did. Every time when called they said they look into it but that never happened, very disappointed paid a lot of money for the work.”

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Posted 1 week ago

If you were a verified customer we could reach out to you privately to discuss this, but you are not. It is our understanding from your review that you apparently paid us a lot of money, for work we did not carry out and yet you note the materials we used (for the work we did not carry out) are not only cheap but actually the cheapest we could source. And that not only are our office staff / Installers unhelpful and unresponsive but also unfriendly. And yet you still paid us for work we did not carry out. You are clearly not a customer of ours as your experience does not align with our excellent customer service, our respect for our customers, our use of the highest quality of products or our basic company values. Perhaps you have us confused with a another loft company?

Posted 1 week ago

“We had a surveyor visit our property and received a quote within 24 hours, which was impressively quick. Although the general wait time was 2–3 weeks, they had a cancellation just three days later, and we were able to take advantage of the earlier appointment. Alex and Glenn carried out the work, and they were both extremely professional. They completed the job to a very high standard, listened to our requirements, and made sure everything was left clean and tidy before they left. Based on the excellent service we've received, we've already requested quotes for a few more jobs and hope to use their services again soon. A special mention also goes to their office team, who were polite, efficient, and kept us updated throughout the process, including letting us know exactly when the team was due to arrive. Overall, a fantastic experience from start to finish.”

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Posted 1 week ago

“Excellent work, very efficient too.”

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Posted 2 weeks ago

“Arrived on time very professional worked so hard they did a wonderful job The transformation was amazing we went from a tatty unsafe dark attic to a beautiful open space with a fitted wooden flooring These guys know their job cleared up spotless”

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Posted 2 weeks ago

“Quality of the work was excellent, the guys were quick, polite and tidied everything up. Overall a really professional job and we’re really pleased - thank you.”

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Posted 2 weeks ago

“The whole process of having a loft ladder installed and the attic re-insulated and boarded went extremely smoothly. Everyone was polite and efficient and the work was completed promptly and the attic never been so clean and tidy. Highly recommend.”

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Posted 2 weeks ago

“Fantastic service, reliable and professional. Very impressed by their quality of finish. Staff all polite and courteous and work finished within expected timelines and tidied every day causing minimal disruption. No hidden extras in their quotation and project managed stress free. I am really pleased with the final result , this storage room is going to be such a huge benefit to my whole family. Couldn’t recommend more .”

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Posted 4 weeks ago

“Very professional service. Loft ladder installed to a high standard despite the need for two visits due to a somewhat awkward location. Communication was good throughout.”

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Posted 1 month ago

“The Loft Storage Room Company is exceptionally easy to work with. They provided a survey and then a detailed quote. The work was done to a very high standard, and the staff worked even through the extreme heat wave. We had them do the loft in our old house, and were impressed, so when we moved house, years later, we had them come to the new house, too.”

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Posted 1 month ago

“Very good service carried out by very competant fitters. The temp in the loft was in the upper 30s but they insisted they get the job done. A couple of snags which were put right the next day. We are very happy with our new loft ladder.”

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Posted 1 month ago

“I had my loft dust proofed by the loft storage room company. Very pleased so far with the job done, only time will tell if it works. Very friendly installers, worked fast and efficiently. I would definitely recommend this company , good communication . More reasonably priced than another company .”

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Posted 1 month ago

“Great communication and great work done by their installer. Would highly recommend this company.”

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Posted 1 month ago

“The loft storage company did an amazing job, they fitted new hatch door and ladder and completed the job in excellent standard. They were professional from start to finish!”

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Posted 1 month ago

“Would Highly recommend if you’re looking at your Lift !! Excellent service from the initial survey and then the communication with the office to the Guys arriving at the time quoted the work they did was Superlative!! Would use and refer every time 👍🤞”

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Posted 1 month ago

“Professional from start to finish. We are very happy with the work. The loft is exactly as planned. The only problem we had was: One of the workman did not turn up on a day we were expecting. However we rebooked and an excellent job was done.”

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Posted 1 month ago

“After dealing with several loft companies for surveys and quotes we were impressed with Loft Storage Rooms approach. From when we placed and order to the completion of boarding our loft the service and installation has been excellent. We are very pleased with the end result which has given use useful additional storage space.”

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Posted 1 month ago

“Exceptional workmanship, communication and tidiness. The work has been done very fast and with a high quality. We had our loft turned into a boarded storage space and now we can enjoy an uncluttered house. I would recommend Loft Storage Room Company to a friend”

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Posted 2 months ago

“The Loft Storage Company executed the project at 33 Stonecoat Road with seamless efficiency, adhering to timelines and delivering a high-spec outcome. Their execution enhanced the asset’s value, and we’d endorse them for any future development scope where reliability and quality are key deliverables.””

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Posted 2 months ago

Loft Storage Room Company is rated 4.9 based on 661 reviews