“Overall I was left very disappointed as the great reviews led me to believe I had picked a winner. However; there were some major issues encountered and despite some very big promises there was little done to follow through on a lot of those promises. We ended up with an average job I would probably have expected to pay half what we did for based on our overall experience.
- The first sub contracted team were not great and ran out time so didn't finish the job - they were replaced with "the best" the company had and a promise of starting again was made if needed but this never happened. They just "finished off".
- Quality of finish was poor - I was told it was fine as I was only using it for storage! See images. Examples include screws sticking out, access panels not square and "bridging panels" not fitting well and not part of main structure so have no integrity.
- Rubbish brushed into loft cavity with insulation! Perhaps investing in a hoover would be an idea. I'm assuming I have an added fire risk for free with my project!
- What was said and done couldn't be further apart. They seem a bit clueless and maybe a small company taking on a bit too much and are out of their depth.
My advice is to be very clear on what you are getting and the level of quality finish you expect. I would never use this company again and have recommended to others that have mentioned wanting to board out their loft to find someone else.”