Loft Storage Room Company Reviews

Name: Loft Storage Room Company
Rating: 4.93

4.9 Rating 661 Reviews

99 %

of reviewers recommend Loft Storage Room Company

Company Reviews

Metrics

4.9

Based on 661 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Loft Storage Room Company 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

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“We had 2 surveyors attend and an architect before works started and we were not made aware of the issue with the location of the water tank resulting in emergency fees as work couldn’t continue without the relocation of the plumbing. Not provided plans of what the space would look like, electric sockets not in the correct place and the work finished at 10pm Monday night and they phoned 9:30am the next morning wanting payment. Got told they don’t provide plans unless there is an issue, did get the emergency call out for the plumber reimbursed but if we were aware of the issue we could have got it done a lot cheaper. The positive is the builders and the electrician were fantastic and worked to the plan and despite the tight deadline they did get all the work done to a great standard.”

Helpful Report

Posted 2 months ago

We are delighted you are happy with the finished roof room and the completion to your strict deadline. Unfortunately, the unforeseen plumbing costs were unavoidable. Prior to the project commencement your roof was supported by a single horizontal roof collar. In our experience almost all changes to the arrangement requires us to only replace the original support(s) in the same location, the water tank was located elsewhere so our surveyors and architect disregarded it as not interfering with the proposed works. It was only when the design was sent to the structural engineers for justification that we were informed that the roof was inadequately supported by modern day standards and significant due diligence was required on our part to ensure the final design was safe and compliant. It was deemed insufficient to install a single beam with two props which we quoted for initially, but required 3 beams with 6 props, one of which was where the water tank was located. We duly completed this significant additional work at no additional costs to yourself. Despite this extra work requiring days of additional labour, we understood your profession required the deadline to be absolutely adhered to. We therefore also incentivised the team, together with an additional installer from another team, to also work on the Saturday and on the bank holiday Monday, the team leader also returned by himself on the Sunday to ensure the deadline was met without compromising on quality. We also reimbursed you for the initial call out charge by your plumber to assess the scope of the work. Unfortunately, the quotation by your plumber was not shared with us so we cannot advise whether it was exorbitant or fair. We hope you are now aware that you paid only a third of what it would have cost you for the structural alterations, had the original house build been structurally sound and hope it may give you some comfort that the financial saving was significantly more than the cost of the plumber, irrespective of what he charged. We thank you sincerely for your business and do hope you now feel we have been more than fair in how we dealt with an unforeseen and extremely rare circumstance.

Posted 3 weeks ago

“The fitters arrived on time and refurbished my loft with new insulation, boarding, ladder, safety rail and light. They did an excellent job, finished in the alloted time and left leaving the place clean an tidy. Very pleased with the result and the Loft Storage Room Company who completed the job at a very reasonable price. I would certainly recommend them.”

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Posted 2 months ago

“I recently used Loft Storage Room Company and couldn’t be happier with the experience. From start to finish, their customer service was excellent, with clear and consistent communication throughout the process. The team completed the work quickly and efficiently without compromising on quality. The standard of workmanship is outstanding, and it’s clear they take pride in what they do. I’m very happy with the end result and would highly recommend them to anyone looking for reliable and professional loft work.”

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Posted 2 months ago

“I have nothing but good things to say about The Loft Storage Floor Company and wouldn’t hesitate to recommend them. Everyone I interacted with whether on the phone or in person couldn’t have been more helpful, friendly or professional. They are all a wonderful bunch. The quality of the work is superb and I am so happy with the end result and finally being able to store things safely and securely in the marvellous unlocked space which will know allow my all of the living space in my house a chance to breathe instead of being cluttered. Thanks so much to everyone there. Brilliant!”

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Posted 2 months ago

“From the person who provided quote to the 2 lovely gentlemen who completed the loft work (plus the electrician) so efficiently and professionally, thank you. The price was competitive and the work is solid. Will recommend 100%.”

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Posted 2 months ago

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Posted 2 months ago

“Highly recommended. Happy with the work completed - grateful that snags were resolved quickly and without difficulties. Appreciated that they went out of their way to ensure our attic was done to a high standard and that we were satisfied with the work. Attic is now a bright clean space we’re happy to use.”

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Posted 2 months ago

“The Loft Storage Room Company were professional and a very polite team who have done a great quality job for us. We would recommend recommend them to others.”

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Posted 3 months ago

“Very professional, tidy, on time and excellent workmanship. Would recommend to all.”

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Posted 3 months ago

“So pleased with the work carried out by Loft Storage Room Company. Everything was explained to me from day one. From enquiry, to initial visit, to quote and then installation. The teams who carried out the works were polite, funny and curtious. They looked after my property and cleared up beautifully. I would highly recommend this company if you are thinking of having your loft boarded - finally, very competitive prices.”

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Posted 3 months ago

“Excellent service - recommended!”

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Posted 3 months ago

“Very good quality of work. Good communication. Took away old loft ladder and all packaging so no mss left. Price fair.”

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Posted 3 months ago

“Well organised company, straightforward visit to give a quote. All admin clearly explained. The three men worked hard to get the job done with no fuss. They used dust sheets. Tidied up afterwards. They handled the planks an boards carefully, there are only a few minor marks on the wallpaper.”

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Posted 3 months ago

“Brilliant from first contact to finished job. Pleasant to talk to, giving good, fair advice. All work carried out efficiently and left tidy. Very satisfied and highly recommend xx”

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Posted 3 months ago

“From the first visit to measure up, to the follow up quote and secure deposit payment to the actual job was an efficient and quality experience. Its reassuring that they set and live up to the highest of standard. I would be more that happy to recommend The loft storage room company. Thank you for a job well done, at a good price and on time.”

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Posted 3 months ago

“Very responsive sales team. Easy to organise and confirm an install date. Multiple payment methods. Friendly and efficient team of installers.”

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Posted 4 months ago

“Punctual tidy and a very good job”

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Posted 4 months ago

“From start to finish very pleased with the work carried out and quality. Josh, Tom and Ben all good lads and knowledgable in the rolls.”

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Posted 4 months ago

“Please pass on our thanks and wanted to give some feedback about the fitter who was excellent, professional, courteous and a pleasure to have had fitting it- super job.”

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Posted 4 months ago

“Excellent communication, Job well done and very clean highly recommend”

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Posted 4 months ago

Loft Storage Room Company is rated 4.9 based on 661 reviews