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LockRite Locksmiths Reviews

5.0 Rating 4,042 Reviews

99 %

of reviewers recommend LockRite Locksmiths

Company Reviews

5.0

Based on 4,042 reviews


Shipping & Delivery
Average Delivery Time	Next Day
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About LockRite Locksmiths:

Need a local locksmith you can trust?
Call us now on 0800 0612 677 or visit https://www.lockrite.org to find a LockRite locksmith near you.

LockRite have a strong focus on customer service and are ranked within THE BEST companies in the locksmith category on Trustpilot by TrustScore and number of reviews.

24 Hour Locksmith Service

LockRite's nationwide network of local locksmiths are on-call 24 hours a day. Available for all types of locksmith work, including lock-outs, emergency entry, lock changes, lock repairs & upgrades, burglary repairs and more.

Smart Security

In addition to traditional locksmith services, we install and maintain the latest digital smart locks and smart security for homes and businesses. This includes smart locks for timber, PVCu and composite doors, such as the Yale Linus, Yale Conexis and Yale Keyless smart locks. Smart alarms, such as the Yale smart home alarm, and the latest smart CCTV security systems.

DBS Checked & Work Guaranteed

All of our locksmiths are DBS checked for your peace of mind and our work is guaranteed with a 12 month manufacturers warranty on all parts and 90 days guarantee on all workmanship

Local Locksmiths

Our highly trained and experienced locksmiths live within the locality they serve or close enough for a short commute. Not only does this mean they can be with you very quickly, but it also means you are helping to support a local business that has an interest in your community.

NO CALL OUT FEE - DBS CHECKED LOCKSMITHS - WORK GUARANTEED - 24 HOUR - TOP RATED

LockRite Locksmiths 5 star review on 19th April 2024

LockRite Locksmiths 5 star review on 2nd June 2023

LockRite Locksmiths 5 star review on 2nd June 2023

LockRite Locksmiths 5 star review on 17th May 2023

LockRite Locksmiths 5 star review on 7th March 2023

LockRite Locksmiths 5 star review on 7th March 2023

LockRite Locksmiths 5 star review on 16th August 2021

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite when I phoned, phoned an hour before arrival and arrived when he said he would. Professional in the way he worked. Would reccomend his services”

(1575) - Posted 4 hours ago

“Very happy with the service provided by Wesley. Although the job wasn’t urgent Wesley called me within half an hour of my calling the call centre. He came to fix promptly as he was in the area and the issue was diagnosed quickly and the job done swiftly. I would use Lockrite again. Thank you Wesley.”

(1802) - Posted 2 weeks ago

“Jim is very friendly, he is very professional and gives out good advise, w have ued him before and will do so again if needed.”

(1510) - Posted 3 months ago

“Efficient and professional.”

(1685) - Posted 6 months ago

Thanks for leaving a review, your feedback is always appreciated. Jake

Posted 6 months ago

“Good work done. Locksmith told me what he as repaired told me why my back door had the problem.”

(1005) - Posted 1 year ago

“Good work done. Locksmith told me what he as repaired told me why my back door had the problem.”

(1005) - Posted 1 year ago

“Professional job from Beginning to end.”

(1235) - Posted 1 year ago

“Very responsive and friendly service. Just what you need when your security's been compromised.”

(1575) - Posted 2 years ago

It's always a pleasure to be able to help in times of need Anonymous, great to know how happy you were. Thanks for sharing your review here, we appreciate it. Kind regards, Rob.

Posted 2 years ago

“Great work carried out by Paul. Only price more than expected.”

(1420) - Posted 2 years ago

Hi Debra, thanks for sharing how happy with Paul's work you were, it's great to know this. We are concerned to hear that the price was more than expected Debra. You should have been advised of the rates during your initial enquiry and then you should have been provided with an estimate by Paul when he was onsite. He should have waited for your approval before starting any work and advised you during the job if the price was going to change from the estimate due to any unforeseen problems. You should also have been made aware that there is VAT and any materials used to be added to the hourly rates when the bill is calculated. This is all designed to ensure our valued Customers don't have any nasty surprises when the final bill is presented. We apologise if this was not your experience. If it wasn't your experience please feel free to contact our Customer Service Team, on 0800 0612 677, and ask to speak to the Manager so we can investigate this for you. Kind regards, Rob.

Posted 2 years ago

“Very helpful, quick repair”

(1566) - Posted 3 years ago

Great to hear Dale, thanks for your business and your review, kind regards, Rob.

Posted 3 years ago

“Fixed lock but door still not working properly as door dropped and locksmith said he could not fix it.”

(142) - Posted 3 years ago

Thanks Adele for sharing your review here, we are sorry that your problem was one we were unable to help with on this occasion, kind regards Rob.

Posted 3 years ago

“Very good service, very friendly and prompt, would highly recommend.”

(931) - Posted 3 years ago

Great to hear you were so pleased with the service provided you would recommend us Nicholas, it makes us very happy to hear. Thanks for using Lockrite we appreciate it. Best regards, Rob.

Posted 3 years ago

“Fast efficient service. Derek went out of his way to find a lock that was no longer made. Very happy with manner and service.”

(1297) - Posted 3 years ago

Thanks for sharing how very happy you were with Derek's service Anonymous, great to hear how he efficiently went out of his way to help you. Thanks also for your valued business, we appreciate it. Kind regards, Rob.

Posted 3 years ago

“good job done, but thought it was a bit pricey.”

(1333) - Posted 3 years ago

Hi Anonymous, thank you for taking the time to post your valuable feedback here. We are pleased to hear that you were happy with the service provided although we are sorry that you thought it was a bit pricey. We do strive to provide the level of service our customers deserve at a competitive price and you should have been given clear guidence on our pricing before any work was undertaken. We aim to always provide customers with an estimate and wait for approval before starting any work. This includes ensuring customers are fully aware that there is VAT and any materials used to be added to the hourly rates when the final bill is calculated. Should this have not been your experience please feel free to reach out to our Customer Service Team on 0800 0612 677 so we can look into this further. Kind regards, Rob.

Posted 3 years ago

“Service was fine, prompt to arrive and quick to do the job. However, the operative asked if I was a pensioner; and when I said yes, he said I would receive a 10% discount. When I looked at the bill it does not seem to have any discount applied. Can you please look into this?”

(516) - Posted 3 years ago

Hi Stephen, I am just looking back over some older reviews and notice yours has not been acknowledged here. I trust your discount concern was dealt elsewhere previously, however should this have not been the case please still reach out to our Customer Service Team on 0800 0612 677 so we can make things right for you. Kind regards, Rob.

Posted 3 years ago

“Very professional, wore mask and gloves which are unfortunately necessary at the moment. Resolved lock problem quickly. Price seemed fair.”

(1210) - Posted 3 years ago

Thanks for taking the time to review our locksmith service. Your feedback is greatly appreciated. Best regards, James

Posted 3 years ago

“Excellent efficient service! The locksmith was very friendly and was easy to get hold, good customer care”

(1728) - Posted 4 years ago

Hi Sarah, thank you for choosing Lockrite to help you and for taking to share your positive experience, it is always great to hear when our customers are pleased with the service we provided. Kind regards, Rob

Posted 3 years ago

“Efficient friendly service. Very knowledgeable about locks and maintenance.”

(1479) - Posted 4 years ago

Thanks Hazel for taking the time to share your great feedback, we are happy you found the service provided was so efficient and friendly and thank you also for choosing Lockrite. Best regards, Rob.

Posted 3 years ago

“The tradesman work was exemplary and he was a really great guy. I would have no hesitation recommending this person to fix you locks. but there needed to be better communication with LockRite themselves”

(1206) - Posted 4 years ago

Hi Anonymous, I have been looking back through older reviews and see yours hasn't been acknowledged here, for that I do apologise. We are happy to hear the service you received on the ground was exemplary however we are concerned to hear that you found an issue with the communication leading up to that point. I trust this was looked into at the time, as we do pride ourselves on clear communication and our Customer Service, however please feel free to reach out to our Customer Service Team on 0800 0612 677 if you would like to discuss this further or still have any concerns. Kind regards, Rob.

Posted 3 years ago

“Arrived when expected. Assessed the job and explained what was required and carried out the work.”

(1530) - Posted 4 years ago

Hi Anonymous, thanks for taking the time to provide your positive feedback here and for your business, we are very pleased to hear you were so happy with the service we provided. Best regards, Rob.

Posted 3 years ago

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LockRite Locksmiths is rated 5.0 based on 4,042 reviews