LockRite Locksmiths Reviews

5 Rating 3,025 Reviews
99 %
of reviewers recommend LockRite Locksmiths
5.0
Based on 3,025 reviews
Shipping & Delivery
Average Delivery Time
Next Day
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read LockRite Locksmiths Reviews

About LockRite Locksmiths:

Need a local locksmith you can trust?
Call us now on 0800 0612 677 or visit https://www.lockrite.org to find a LockRite locksmith near you.

LockRite have a strong focus on customer service and are ranked within THE BEST companies in the locksmith category on Trustpilot by TrustScore and number of reviews.

24 Hour Locksmith Service

LockRite's nationwide network of local locksmiths are on-call 24 hours a day. Available for all types of locksmith work, including lock-outs, emergency entry, lock changes, lock repairs & upgrades, burglary repairs and more.

Smart Security

In addition to traditional locksmith services, we install and maintain the latest digital smart locks and smart security for homes and businesses. This includes smart locks for timber, PVCu and composite doors, such as the Yale Linus, Yale Conexis and Yale Keyless smart locks. Smart alarms, such as the Yale smart home alarm, and the latest smart CCTV security systems.

DBS Checked & Work Guaranteed

All of our locksmiths are DBS checked for your peace of mind and our work is guaranteed with a 12 month manufacturers warranty on all parts and 90 days guarantee on all workmanship

Local Locksmiths

Our highly trained and experienced locksmiths live within the locality they serve or close enough for a short commute. Not only does this mean they can be with you very quickly, but it also means you are helping to support a local business that has an interest in your community.

NO CALL OUT FEE - DBS CHECKED LOCKSMITHS - WORK GUARANTEED - 24 HOUR - TOP RATED

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Very responsive and friendly service. Just what you need when your security's been compromised.
Helpful Report
(1575) - Posted 3 months ago
It's always a pleasure to be able to help in times of need Anonymous, great to know how happy you were. Thanks for sharing your review here, we appreciate it. Kind regards, Rob.
Posted 3 months ago
Great work carried out by Paul. Only price more than expected.
Helpful Report
(1420) - Posted 8 months ago
Hi Debra, thanks for sharing how happy with Paul's work you were, it's great to know this. We are concerned to hear that the price was more than expected Debra. You should have been advised of the rates during your initial enquiry and then you should have been provided with an estimate by Paul when he was onsite. He should have waited for your approval before starting any work and advised you during the job if the price was going to change from the estimate due to any unforeseen problems. You should also have been made aware that there is VAT and any materials used to be added to the hourly rates when the bill is calculated. This is all designed to ensure our valued Customers don't have any nasty surprises when the final bill is presented. We apologise if this was not your experience. If it wasn't your experience please feel free to contact our Customer Service Team, on 0800 0612 677, and ask to speak to the Manager so we can investigate this for you. Kind regards, Rob.
Posted 8 months ago
Very helpful, quick repair
Helpful Report
(1566) - Posted 1 year ago
Great to hear Dale, thanks for your business and your review, kind regards, Rob.
Posted 1 year ago
Fixed lock but door still not working properly as door dropped and locksmith said he could not fix it.
Helpful Report
(142) - Posted 1 year ago
Thanks Adele for sharing your review here, we are sorry that your problem was one we were unable to help with on this occasion, kind regards Rob.
Posted 1 year ago
Very good service, very friendly and prompt, would highly recommend.
Helpful Report
(931) - Posted 1 year ago
Great to hear you were so pleased with the service provided you would recommend us Nicholas, it makes us very happy to hear. Thanks for using Lockrite we appreciate it. Best regards, Rob.
Posted 1 year ago
Fast efficient service. Derek went out of his way to find a lock that was no longer made. Very happy with manner and service.
Helpful Report
(1297) - Posted 1 year ago
Thanks for sharing how very happy you were with Derek's service Anonymous, great to hear how he efficiently went out of his way to help you. Thanks also for your valued business, we appreciate it. Kind regards, Rob.
Posted 1 year ago
good job done, but thought it was a bit pricey.
Helpful Report
(1333) - Posted 1 year ago
Hi Anonymous, thank you for taking the time to post your valuable feedback here. We are pleased to hear that you were happy with the service provided although we are sorry that you thought it was a bit pricey. We do strive to provide the level of service our customers deserve at a competitive price and you should have been given clear guidence on our pricing before any work was undertaken. We aim to always provide customers with an estimate and wait for approval before starting any work. This includes ensuring customers are fully aware that there is VAT and any materials used to be added to the hourly rates when the final bill is calculated. Should this have not been your experience please feel free to reach out to our Customer Service Team on 0800 0612 677 so we can look into this further. Kind regards, Rob.
Posted 1 year ago
Service was fine, prompt to arrive and quick to do the job. However, the operative asked if I was a pensioner; and when I said yes, he said I would receive a 10% discount. When I looked at the bill it does not seem to have any discount applied. Can you please look into this?
Helpful Report
(516) - Posted 2 years ago
Hi Stephen, I am just looking back over some older reviews and notice yours has not been acknowledged here. I trust your discount concern was dealt elsewhere previously, however should this have not been the case please still reach out to our Customer Service Team on 0800 0612 677 so we can make things right for you. Kind regards, Rob.
Posted 1 year ago
Very professional, wore mask and gloves which are unfortunately necessary at the moment. Resolved lock problem quickly. Price seemed fair.
Helpful Report
(1210) - Posted 2 years ago
Thanks for taking the time to review our locksmith service. Your feedback is greatly appreciated. Best regards, James
Posted 2 years ago
Excellent efficient service! The locksmith was very friendly and was easy to get hold, good customer care
Helpful Report
(438) - Posted 2 years ago
Hi Sarah, thank you for choosing Lockrite to help you and for taking to share your positive experience, it is always great to hear when our customers are pleased with the service we provided. Kind regards, Rob
Posted 1 year ago
Efficient friendly service. Very knowledgeable about locks and maintenance.
Helpful Report
(1479) - Posted 2 years ago
Thanks Hazel for taking the time to share your great feedback, we are happy you found the service provided was so efficient and friendly and thank you also for choosing Lockrite. Best regards, Rob.
Posted 1 year ago
The tradesman work was exemplary and he was a really great guy. I would have no hesitation recommending this person to fix you locks. but there needed to be better communication with LockRite themselves
Helpful Report
(1206) - Posted 2 years ago
Hi Anonymous, I have been looking back through older reviews and see yours hasn't been acknowledged here, for that I do apologise. We are happy to hear the service you received on the ground was exemplary however we are concerned to hear that you found an issue with the communication leading up to that point. I trust this was looked into at the time, as we do pride ourselves on clear communication and our Customer Service, however please feel free to reach out to our Customer Service Team on 0800 0612 677 if you would like to discuss this further or still have any concerns. Kind regards, Rob.
Posted 1 year ago
Arrived when expected. Assessed the job and explained what was required and carried out the work.
Helpful Report
(1530) - Posted 2 years ago
Hi Anonymous, thanks for taking the time to provide your positive feedback here and for your business, we are very pleased to hear you were so happy with the service we provided. Best regards, Rob.
Posted 1 year ago
Very thorough service from your engineer. He resolved the issue and provided great advice and information on the product.
Helpful Report
(1293) - Posted 2 years ago
Hi Anonymous, thanks for letting us know how thorough a job our locksmith did for you, your valued feedback is much appreciated, as is your business, kind regards, Rob
Posted 1 year ago
Very helpful. Completed job quickly & to a high standard
Helpful Report
(1636) - Posted 2 years ago
Thanks for taking the time Claire to let us know how pleased you were with our service, we were very happy to have been able to help you. Kind regards Rob.
Posted 1 year ago
was very thorough and arrived very promptly
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(1294) - Posted 2 years ago
Hi Anonymous, so glad to hear you found the service we provided for you prompt and very thorough, thanks for allowing us to help you. Best regards, Rob.
Posted 1 year ago
Good, polite and efficient speedy response to an elderly neighbours problems. Would recommend this Locksmith to any of my friends. I know where to go for my own needs in the future. Thankyou Ian for your help!
Helpful Report
(1329) - Posted 2 years ago
Hi Anonymous, it is always a pleasure when we can help someone and thank you for trusting Lockrite to help you. We are so pleased to hear what a great job Ian did for you and it is always so nice when a customer takes the time to tell us they will use us again, kind regards, Rob.
Posted 1 year ago
Excellent service, would definitely recommend.
Helpful Report
(1575) - Posted 2 years ago
Thanks for taking the time to share your review Anonymous, we are so happy to hear you found the service we provided to you excellent and that that you would definitely recommend us. Thank you for choosing Lockrite, best regards, Rob.
Posted 1 year ago
Very efficient and a very nice and polite
Helpful Report
(1352) - Posted 2 years ago
Hi Anonymous, great to hear you were so happy with the help we provided for you and thanks for choosing Lockrite. Best regards, Rob
Posted 1 year ago
Was disappointed when I found out total price of job after it was completed. Customers should be advised TOTAL after Vat+ Labour charge at time of quote ...so theres no surprises Not quoted a price thats minus all that . I would not of gone ahead with lockrite had I known.
Helpful Report
(1235) - Posted 2 years ago
We're sorry if there was some confusion over the pricing of a job on this occasion. Our team typically provide an accurate quote before carrying out any work and make it clear whether VAT is or isn't included in the price. We would never choose to mislead a customer. We've sent you a private message to obtain more information about the job in question so we can investigate this further. Best regards, James
Posted 2 years ago
LockRite Locksmiths is rated 4.97 based on 3,025 reviews