LockRite Locksmiths Reviews

Name: LockRite Locksmiths
Rating: 4.97

5.0 Rating 5,540 Reviews

99 %

of reviewers recommend LockRite Locksmiths

Company Reviews

Metrics

Info

5.0

Based on 5,540 reviews

Shipping & Delivery
Average Delivery Time	Next Day
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About LockRite Locksmiths:

Need a local locksmith you can trust?
Call us now on 0800 0612 677 or visit https://www.lockrite.org to find a LockRite locksmith near you.

LockRite have a strong focus on customer service and are ranked within THE BEST companies in the locksmith category on Trustpilot by TrustScore and number of reviews.

24 Hour Locksmith Service

LockRite's nationwide network of local locksmiths are on-call 24 hours a day. Available for all types of locksmith work, including lock-outs, emergency entry, lock changes, lock repairs & upgrades, burglary repairs and more.

Smart Security

In addition to traditional locksmith services, we install and maintain the latest digital smart locks and smart security for homes and businesses. This includes smart locks for timber, PVCu and composite doors, such as the Yale Linus, Yale Conexis and Yale Keyless smart locks. Smart alarms, such as the Yale smart home alarm, and the latest smart CCTV security systems.

DBS Checked & Work Guaranteed

All of our locksmiths are DBS checked for your peace of mind and our work is guaranteed with a 12 month manufacturers warranty on all parts and 90 days guarantee on all workmanship

Local Locksmiths

Our highly trained and experienced locksmiths live within the locality they serve or close enough for a short commute. Not only does this mean they can be with you very quickly, but it also means you are helping to support a local business that has an interest in your community.

NO CALL OUT FEE - DBS CHECKED LOCKSMITHS - WORK GUARANTEED - 24 HOUR - TOP RATED

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LockRite Locksmiths 5 star review on 23rd January 2026

Anonymous // 01/01/2019

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“Very relieved when I couldn’t lock my door tonight... one phone call and Iain was at my door within the hour. Good job, prompt service, reasonable cost... More than happy!!”

Helpful Report

(1217) - Posted 6 years ago

“Said "after entry" in the receipt. The door was already open when he arrived. He tried to get snapped key out of cylinder but Couldn't get snapped bit of key out. unscrewed one screw to take cylinder lock out and replaced Charged £90 . (£65 labour charge for 20 minutes work), (cylinder lock £13 to £16 on ebay and that's for a YALE one) But no call out charge 😃 Gave him £100 cash which he asked "did I want change"? Which I replied "YES " But no call out charge 😃 Best get a quote 1st before you ask them to attend Wish I did”

Helpful Report

(1566) - Posted 6 years ago

Hi Paul, I have been looking back over some older reviews and noticed that yours had not been acknowledged here. I am pleased that we were able to solve your problem and thank you for your feedback. However I am concerned to hear, and do apologise, that you were left with some confusion about the service we provided and price charged. To help clarify your first concern with “after entry” being noted on the receipt. This was simply a term used by the locksmith to show that the door was already open and that he did not have to gain entry to the premises, either non-destructively or destructively in order to provide the service to you. Regarding your confusion about a call-out charge. I do see you acknowledge you were only charged for the work provided, which included a one hour minimum labour charge and that no extra charges were added to your bill such as an extra call-out charge. To try and clarify this further, Lockrite does NOT add a call-out charge for traveling to a customer or diagnosing the problem, we only charge for any work a customer chooses to have undertaken and this is what happened in your case. To try and help address your final concern about getting a quote first. This should have been your experience as we endeavour to keep our prices competitive and upfront. We strive to always provide customers with an estimate and wait for approval before starting any work. We also aim to ensure customers are fully aware that there is VAT and any materials used to be added to the hourly rates when the final bill is calculated. I do hope this has helped clarify the unfortunate confusion that arose with our provision of the service to you, I also trust that all this was properly addressed for you in the past. However please feel free to still reach out to our Customer Service Team on 0800 0612 677 should you still have any questions or concerns about the service you received. At Lockrite we do want all our customers to be happy with the service we provided to them. Kind regards, Rob

Posted 5 years ago

“Dealt with Adrian several times and can’t recommend him and lockrite enough. Very professional work and service! Thank you”

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(857) - Posted 6 years ago

“Excellent service from Freddie.good communication and arrived within a few hours of calling. Fixed the problem, tidy efficient. Would highly recommend.”

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(1079) - Posted 6 years ago

“Super service, the fitter came very quickly and was excellent. Highly recommended and would use again.”

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(785) - Posted 6 years ago

“Quick, Professional and Courteous.”

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(1479) - Posted 6 years ago

“Prompt and polite. I was very pleased with your work.”

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(1298) - Posted 6 years ago

“I love my new lock! It's amazing! Jon is brilliant, very professional and super helpful. I can't recommend enough. I was apprehensive about installing a smart lock but its secure, safe and super easy to use. Makes life easier.”

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(1101) - Posted 6 years ago

“Absolutely brilliant service from Ian. Great communication, got the job done promptly. Would definitely use him again. Very happy customer”

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(1329) - Posted 6 years ago

“Alan was extremely professional and helpful. In a short space of time he sorted out 3 doors/locks for us. It's great that he comes with so much equipment in his van. I would certainly recommend!”

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(761) - Posted 6 years ago

“A true hero, after a client had accidentally locked her cat inside whist on holiday for 1 week, James came within 10 minutes and on a Sunday afternoon. Despite struggling to open the locks due to the client having left keys in the door, he gained entry and a very hungry and thirsty cat was rescued. Extremely reasonably priced to. I don;t know what I would have done otherwise. Thank you again James for your professionalism you definitely saved the day (and the cat!).”

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(1479) - Posted 6 years ago

“Great service, Great efforts and courteous too. Definitely will be a repeat customer if ever I am in need again”

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(1352) - Posted 6 years ago

“Andrew was friendly, professional and very efficient. I'm very pleased with his work and would recommend him to anyone.”

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(1263) - Posted 6 years ago

“Excellent service. Kept me informed throughout. Highly recommended. Thank you for helping my neighbour, she was so upset when she realised she lost her key.”

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(1728) - Posted 6 years ago

“Friendly reassuring and efficient. Very clear contact phone call what options would be. Realistic time frame for job. Would recommend.”

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(1479) - Posted 6 years ago

“Had a problem with pieces falling off a double glazed external door rendering it unsecure. From first contact to completion of job was approx 1.5 hours excellent professional service would totally recommend”

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(761) - Posted 6 years ago

“Asked James from LockRite Locksmiths to assess and if possible repair a 10 point locking personnel door for one of our clients. We had 2 previous locksmiths have a look at the issue without success. Thankfully James quickly diagnosed the issue and resolved without any fuss, would highly recommend.”

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(1479) - Posted 6 years ago

“Exceptional customer service from Ian, he was efficient and professional. A credit to his trade, thank you very much indeed.”

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(1217) - Posted 6 years ago

“He was very professional and prompt. I will use him again”

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(1352) - Posted 6 years ago

“I was very impressed with Tony. He was very thorough and gave excellent service.”

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(1352) - Posted 6 years ago

LockRite Locksmiths is rated 5.0 based on 5,540 reviews