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Lillian Daph Reviews

4.9 Rating 2,194 Reviews
97 %
of reviewers recommend Lillian Daph
4.9
Based on 2,194 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lillian Daph Reviews
Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Anonymous
Anonymous  // 01/01/2019
Really happy with the product. It arrived quickly and was well packaged. Would buy from Lillian Daph again
Helpful Report
Posted 6 years ago
Hi, Thank You for taking the time to leave us a review, they mean so much to us! We are glad you love the product and it arrived safely to you. Thanks again, Have a lovely Christmas and Best Wishes, Craig
Posted 6 years ago
Great delivery, just a bit shocked with the amount of packaging for such a small box, especially in the current climate of trying to save our planet.
Helpful Report
Posted 6 years ago
Hi Louise, Thank You for taking the time to leave us a great review. We have since stopped putting any paper void fill in the boxes that we have for the reed diffusers :) . We hope you love your new Amber and Moss scent. Thanks again, Have a great Christmas and Best Wishes, Craig
Posted 6 years ago
Purchase was from a wedding list. Not able to send with a message or who the gift was from. I assume they will know from the billing name.
Helpful Report
Posted 6 years ago
Thank you so much for your review and for choosing us to buy your gift from. We’re sorry if it was unclear, however at checkout there is an option to leave a message with your order. Alternatively if you had contacted us via email or telephone we would have gladly added a personalised message within your order. Many thanks LD
Posted 6 years ago
All good. Would be better if there were other delivery options rather than next day at £6.95 a pop.
Helpful Report
Posted 6 years ago
Hi, Thank You for taking the time to leave a positive review and we hope you liked your purchase. Unfortunately we charge only what we are charged from the courier and we are trying hard to get those costs down. Offering another shipping such as a 2-3 day option is something we are currently looking into. Thanks again, Craig LD
Posted 6 years ago
The cushions were of good quality and they fit perfectly with all my white linen bedding . They arrived quickly. I’ve been in store and always made small purchases and found the service Luke warm . Online could be the way forward .
Helpful Report
Posted 6 years ago
Hi Julie, Thank You for taking the time to leave a positive review. We are glad you love The Oli ruffle cushions with your bedding. We are sorry you feel our in store service is luke warm. Personal in store service and a friendly welcome is something we strive for; we would hope our in store experience is one to remember and one you can certainly recommend us for, so hearing you feel otherwise is disappointing. We are so passionate about what we do and the whole reason behind setting up the store was to bring an experience like no other and interact with interior lovers like ourselves. Again we apologise that your experience of our service what not quite what you would have hoped for. We look forward to seeing you in store soon. Thanks again Craig
Posted 6 years ago
Lillian Daph is rated 4.9 based on 2,194 reviews