Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.92

4.9 Rating 1,807 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 1,807 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with our cushions and throw. Unfortunately the tea light arrived damaged, but I was refunded immediately. Will definitely use again - hopefully when some out of stock cushions are back in.”

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Posted 2 years ago

“cool”

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Posted 2 years ago

“Just what i was looking for and good competitive prices”

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Posted 2 years ago

“The limited edition print I wanted wasn't on the website so I contacted them, they found it put it up and posted it out to me super quick -good communication all round -well done !”

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Posted 3 years ago

Hi Vix, Thank you so much for taking the time to leave a review! Apologies that you couldn't find what you were looking for at first but I'm so pleased to hear we were able to fulfil your order once you contacted us. Thanks for shopping with us, I hope you love the new art work. Best Wishes, Jasmine, Team LD x

Posted 3 years ago

“Fab clock, with a great delivery”

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Posted 4 years ago

Hi Matt, Thank you so much for taking the time to leave a review. The marble wall clock is a personal favourite for being stylish, sleek and practical! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Lovely product”

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Posted 4 years ago

Hi there, Thank you for taking the time to leave a review. The Isabella candle holder is a personal favourite, I love the colours and finish! Hope to see you again soon. Best Wishes, Jasmine, Team LD x

Posted 4 years ago

“Product has not arrived even though I've been asked to review it and had 2 messages from DPD to say it will be delivered but on checking with them, they've never received it. Lovely lady from Lillian Daphe just called to say that it's been lost in transit and they'll send a replacement. Very happy now!!!”

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Posted 4 years ago

Hi there, Firstly thank you for taking the time to leave us a review. I'm sorry to hear you had a bit of trouble with your order and delivery, sometimes things can be hectic at this time of the year and sadly your order was lost in transit. However, like in your case, we always try to promptly resolve any queries like this, whether that is via phone or email. Your felt decoration should be with you shortly and I hope you love it! I'm glad to hear you're happy now! If you want to discuss anything further you can call us or email us on sales@lilliandaph.co.uk Apologies again, Jasmine, Team LD x

Posted 4 years ago

“Iam being very picky but colour of the large moose didn't quite match the colour of the small moose which I bought from you last year. Other than that,I was very pleased with DPD as they are amongst couriers I've encountered. Moose was well packed as well so I was happy with that.”

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Posted 4 years ago

Hi Willem, Thank you for taking the time to leave a review. We're glad you're pleased with the service we provided for you. However, I can only apologise that you were a little disappointed with your moose decoration. Unfortunately due to the finish and manufacturing process, the colour can vary on these products and we will make an effort to disclose this in the product descriptions. As you purchased your small moose last year and larger one this year, the items will have been manufactured in different batches, resulting in a colour variation. Hopefully they are still to your satisfaction, if you have any other queries don't hesitate to contact me or Craig on sales@lilliandaph.co.uk Thanks again, Jasmine, Team LD x

Posted 4 years ago

“A lovely selection lovely quality. My grandaughters should love their gifts”

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Posted 4 years ago

Hi Yvonne, Thanks so much for taking the time to leave us a review, we really appreciate it. You've some great items that are sure to make great gifts, we hope your grandaughters love them as much as we do! Thanks again for supporting an independent shop! Jasmine Team LD x

Posted 4 years ago

“My corkscrew is fab Hopefully it will open many bottles for years to come Cheers!”

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Posted 4 years ago

Hi Ian, Thanks so much for taking the time to leave us a review! We love these corkscrews and they make great gifts too! Glad to hear you're happy with your purchase, Thanks again, Jasmine Team LD x

Posted 4 years ago

“Absolutely lovely design but much larger than I was anticipating.”

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Posted 4 years ago

Hi Alex, Thanks for taking the time to review. We love the design of these Broste mugs too! I'm sorry that you found the mug to be bigger than you were expecting. We do always try to add the dimensions onto our descriptions of products so that you are able to check the product is the right fit for you, however sometimes these do get missed off and we will make an effort to rectify this. Just so you know these mugs come in two sizes, you can buy the smaller espresso mug here https://www.lilliandaph.co.uk/products/nordic-sea-stoneware-espresso-mug?_pos=7&_sid=a5067fc2e&_ss=r If you have any more questions do not hesitate to contact us on sales@lilliandaph.co.uk Thanks Again, Jasmine Team LD x

Posted 4 years ago

“Lovely website great service”

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Posted 5 years ago

Thank you for taking the time to leave us a positive review, our little business thrives on word of mouth so thank you!

Posted 5 years ago

“I haven’t received my order yet but service up to now has been good”

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Posted 5 years ago

Hi Kayleigh, Thank You for leaving us a great review, We are sorry to hear that your order took a little longer to arrive. I can see it was delivered successfully yesterday. Thank You again and hope to see you again soon. Have a great day and stay safe. Shelley x

Posted 5 years ago

“The service is always friendly and helpful.”

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Posted 5 years ago

Hi Elaine Thank you for taking the time to leave us a review, it really means the world to us. Stay safe x

Posted 5 years ago

“There is a large range to choose from, and they are good at updating the status of your order. Everything you know is good quality”

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Posted 5 years ago

Hi Henrietta Thank you for your great review, as a small business it means everything to us, especially during this time. Stay safe!

Posted 5 years ago

“My order came very quick I was unable to go to the shop due to lock down”

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Posted 5 years ago

“Nice products, prompt delivery, and the recycled packaging is a big plus! It would be very cool to see more products produced by uk artisans.”

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Posted 5 years ago

“Hi the plate was broken on arrival but everything else was perfect.”

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Posted 5 years ago

“Good service. Lovely products.”

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Posted 5 years ago

Hi Sean, Thank You for taking the time to leave us a great review. They mean so much!! Hope to see you again soon. Best Wishes, Craig

Posted 5 years ago

“Lovely items, seems nice quality with good tactile feel. Very pleased with purchases”

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Posted 5 years ago

Hi, Thank you for taking the time to leave us a review and are thrilled to hear you love your new purchases form us. Thanks again and hope to see you again soon, Craig

Posted 5 years ago

Lillian Daph is rated 4.9 based on 1,807 reviews