Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,234 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love all the items that I bought. Arrived quickly and very well packaged. Team very helpful and I cannot wait to visit this fabulous shop again soon. Thank you”

Helpful Report

Posted 5 years ago

Hi Stuart, Thank you so much for taking the time to leave a review. I'm so pleased you loved all the products you purchased from us! We can't wait to invite all our customers back to the store very soon! Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Beautiful candle holder, packaged very well, very pleased with product”

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Posted 5 years ago

Hi there, Thank you so much for taking the time to leave a review. This fawn candle holder adds true scandi elegance to your space and can double up as a single stem vase too! Thanks again, Jasmine, Team LD x

Posted 5 years ago

“A beautiful Nordic teapot was delivered on a Sunday within 2 days (ahead of suggested 3 days ) but alas the teapot spout had broken . Planned to call Lillian Daph Monday morning but emailed them photos of the damage alongside good packaging of box within a box with additional corrugated cardboard cushioning . Within an hour the owner emailed and confirmed a new one would be in the sent by courier again Monday morning . We chatted on Monday and the perfect new pot arrived before midday Tuesday . Lovely company - products are super and customer relations are simply pleasant and efficient . Online shopping can be such pleasure when such honest folk are running businesses .”

Helpful Report

Posted 5 years ago

Hi Richard, Firstly can I just apologise again for the fact that your teapot arrived broken! We always try our best to get the balance between sustainable packaging that looks after the planet whilst also protecting your products so that they arrive in one piece. I'm so pleased to hear that this issue was resolved promptly, we're always happy to help here at LD. Thank you so much for such a glowing and honest review, I will pass on your message to the owners. Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Fast delivery, everything as advertised and arrived in good condition. Really pleased.”

Helpful Report

Posted 5 years ago

Hi there, Thank you so much for taking the time to leave a review. We always try our best here at Lillian Daph to describe and photograph all our products as accurately as possible so that you can shop online with the ease and confidence of shopping in store. Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Excellent service and my lovely wife loves our new set of tables......helps that we know the staff.....”

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Posted 5 years ago

Hi Mark, Thank you so much for taking the time to leave a review. We love hearing from customers online. So glad to hear your wife loves the new side tables (we hope you do too!) Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Great little place for lovely gifts”

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Posted 5 years ago

“First time order online. Excellent service, fast delivery and order arrived well packaged.”

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Posted 5 years ago

Hi Annie, Thank you so much for taking the time to leave a review. It's so great to hear that on your first online order with us you received excellent service and quality we strive for at Lillian Daph. We always want online to feel as easy and personal as shopping in store for our customers. Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Purchased the milking stool. Delighted with the look and quality of the package and couldn’t believe how quickly it was delivered, thank you”

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Posted 5 years ago

Hi Yvonne, Thank you so much for taking the time to leave a review. It's so great to hear that you not only love your new Harry stool but we're also impressed with the service you received. Thanks again, Jasmine, Team LD x

Posted 5 years ago

“I love my sculpture it was delivered sooner than I expected. It was packaged so well to keep it safe. Your website is amazing I will definitely be ordering from you again. Thank you for everything. Fabulous.”

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Posted 5 years ago

Hi Nicola, Thank you so much for taking the time to leave a review. I'm so glad you loved this Victoria sculpture! They are one of our best sellers so its great to hear you loved it too. Thank you so much for shopping with us, we look forward to seeing you again soon! Best Wishes, Jasmine, Team LD x

Posted 5 years ago

“Bought as a gift, the recipient was very happy with these! Thank you :)”

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Posted 5 years ago

Hi Hannah, Thanks for taking the time to leave a review. I'm so pleased to hear you loved these dried flowers. Its such a great gift idea, an alternative to a bouquet that lasts longer! It's great to hear the receiver of your gift loved them too! Best Wishes, Jasmine, Team LD x

Posted 5 years ago

“Beautiful Dried Bunny Tail Grass. Just what I wanted. Goes perfectly in the vase I purchased from Lillian Daph a few months ago. I love every purchase from this gorgeous little shop.”

Lillian Daph 5 star review on 25th February 2021

Helpful Report

Posted 5 years ago

Hi Sally, Thank you so much for taking time to leave a review (and a great picture of your products!). I love how you've styled this bunny tail grass and glass vase together its a great look! Thanks again! Jasmine, Team LD x

Posted 5 years ago

“Quality is excellent and came in a very cute package! The colour is true to photo too which was such a relief!!”

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Posted 5 years ago

Hi Nafesha, Thanks so much for taking the time to leave a review. I'm glad to hear you love this bedding set! We always try our best to make sure we portray the colours, materials and details of our products with accurate photography wherever possible to give you confidence when shopping online with us! Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Lovely shop, well curated with great and unusual stock. Can’t say I truly enjoy buying online so can’t wait until the shop is up and running as normal.”

Lillian Daph 5 star review on 24th February 2021

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Posted 5 years ago

Hi Liz, Thank you so much for taking the time to leave a review - and the great picture of Saltburn! We can't wait to invite all our customers back to shop in store soon when its safe to do so - hopefully not much longer now! Thanks again, Jasmine, Team LD x

Posted 5 years ago

“The product high quality with a good price,ordering delivery again fast efficient and securely packed. Impressive service”

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Posted 5 years ago

Hi Susan, Thank you so much for taking the time to leave a review. It's great to hear how impressed you were with the service we provided and the quality of your new mugs too! Thanks again, Jasmine, Team LD x

Posted 5 years ago

“I was delighted with my marble side tables and the beautiful cornet lamps. The quality of all the pieces I collected is excellent and i would highly recommend. The whole process was so smooth and Craig was so lovely with it. I can't wait to browse in the shop again.”

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Posted 5 years ago

Hi Ann, Thank you so much for taking the time to leave a review! You've picked some really great product combinations and I'm so glad you're pleased with the quality of everything. I will pass on the message to Craig about how pleased you were with the service he provided! We can't wait to open our doors and invite you back to shop again soon, Thanks again! Jasmine, Team LD x

Posted 5 years ago

“Quick delivery and well packaged. Website easy to navigate. Thank you”

Lillian Daph 5 star review on 22nd February 2021

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Posted 5 years ago

Hi Edith, Thanks so much for taking the time to leave a review(and the great picture of your new vases!) I love to see how customers have styled products their own way. This trio is a great combination. Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Fabulous product, great service and quick and organised delivery.”

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Posted 5 years ago

Hi Ann, Thank you so much for taking the time to leave a review. I'm glad you loved the Victoria sculpture, its a really fun and unique home accessory! Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Absolutely beautiful kitchenware and the service was great.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave a review. It's great to hear you love our kitchenware collection. Glad to hear you experienced the great service we strive for at LD too! Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Absolutely brilliant service and products.”

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Posted 5 years ago

Hi Nadia, Thank you so much for taking the time to leave a review. I'm glad you love our carefully curated product selection and had a great customer service experience with us. Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Fast delivery, awesome product- very boho chic, so happy xx”

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Posted 5 years ago

Hi Kirsty, Thank you so much for taking the time to leave a review! So glad to hear you loved our curated dried flower handtie! You're right they're a great boho textural accessory for your home! Thanks again, Jasmine, Team LD x

Posted 5 years ago

Lillian Daph is rated 4.9 based on 2,234 reviews