Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,419 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous products,lovely atmosphere!”

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Posted 10 months ago

“very helpful on the phone”

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Posted 10 months ago

“super fast delivery”

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Posted 10 months ago

“amazing store and the team are always on hand to help”

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Posted 10 months ago

“lovely choice of interiors and gifts”

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Posted 10 months ago

“great online choice and fast delivery.”

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Posted 10 months ago

“After the courier failed to deliver my order, Lillian Daph sorted it out immediately. Very good personnal service. Order just arrived and beautiful. The shop is a treasure trove of individual classy goods, and they are so friendly and helpful.”

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Posted 10 months ago

Hi Jill. I hope you are well. We would always look into the shipment if you were to have reached out to us first as we don't want to avoid these for obvious reasons. I can see your shipment still shows in transit since Tuesday which is definitely longer than it should have been. If it doesn't move any further today I will raise a case on this and get it looked into. All couriers are a little behind at the moment with the leak season for them so we do expect a little delay but it certainly shouldn't have taken this long. Best wishes Craig

Posted 10 months ago

“Easy peasy”

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Posted 10 months ago

“I have not yet received my parcel, I ordered it Sunday. Tried tracking it but it keeps saying my postcode is invalid, which of course it is not. Hope to get delivery very soon.”

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Posted 10 months ago

Hi Rachel. I hope you are well. Looking into this we have dispatched your order on time and at the earliest we could which was Monday as we do not dispatch on a weekend. I have just tracked the order myself which it shows it has just arrived at the delivery depot today so would presume it should me out for delivery tomorrow which would still mean the delivery is on time our end. The couriers are at a very busy time at the moment but still managing to deliver on time. The postcode which was used for the shipping address is below which has just worked for tracking just now. Let me know if I can help any further. Best wishes Craig

Posted 10 months ago

“Great website and beautiful products,”

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Posted 10 months ago

“:)”

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Posted 10 months ago

“Great web site easy to use”

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Posted 10 months ago

“Lovely store and friendly staff”

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Posted 10 months ago

“Lovely site”

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Posted 10 months ago

“Love this little gem in Saltburn”

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Posted 10 months ago

“Keep up to date re delivery. Lovely customer service . Beautiful light .”

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Posted 10 months ago

“Order came quickly, good products. The order I received was not correct but when I messaged they were willing to help straight away. Have now sent my new order out and let me keep the mistaken item. Would definitely shop with them again.”

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Posted 10 months ago

“Excellent service, as always, from my favourite little independent shop.”

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Posted 10 months ago

“Fantastic product selection and great customer service. Recommended!”

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Posted 10 months ago

“Good service, thank you”

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Posted 10 months ago

Lillian Daph is rated 4.9 based on 2,419 reviews