Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,419 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick payments, no sign up required. Offer pop-ups are a bit excessive.”

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Posted 10 months ago

“Excellent customer service, had slight glitch regarding shipping that they attended to immediately and resolved great service guys. Five stars 🌟🌟🌟🌟🌟”

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Posted 10 months ago

“Nice quality”

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Posted 10 months ago

“Lovely and unique products. Always great quality and good service”

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Posted 10 months ago

“Easy website to navigate!”

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Posted 10 months ago

“not delivered”

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Posted 10 months ago

Hi Beatrice. I hope you are well. We would always try and look into this first. I have checked tracking and it was delivered yesterday lunch time. The picture shows it being left next to a white/grey Victorian post box. Would this sound familiar. I can forward the picture on for you if needed. Best wishes Craig

Posted 10 months ago

“Easy ordering process”

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Posted 10 months ago

“Gorgeous homeware items and personable customer care team.”

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Posted 10 months ago

Hi Kate, Thank you for taking the time to leave a review. Could we just check if you had an issue with your order. I can see that delivery had failed today with the courier which no reason was given for this. I know at this time of the year it is understandable to busiest for them but I have raised a case on this for you to make sure it is delivered on the next working day. Best Wishes, Craig

Posted 10 months ago

“Love this shop! it has everything you would ever need for the home or when buying a gift. Exceptional customer service.”

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Posted 10 months ago

“Order has not been delivered and DHL is returning to sender”

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Posted 10 months ago

Hi Iain Apologies for the trouble with the delivery. Having checked the tracking it looks like delivery was attempted twice |(26th and 27th) and on both occasions the driver was unable to make a successful delivery. Unfortunately the driver has felt he was unable to leave the parcel anywhere safe and it has automatically gone on to be returned which all couriers do when a delivery fails a number of times. Best wishes, Team LD

Posted 10 months ago

“I will wait to see what the mug looks like before a review thank you”

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Posted 10 months ago

“I love your shop in Saltburn - it was a lovely surprise to find you online too!”

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Posted 10 months ago

“Very prompt delivery. Well packaged wooden chess set! What a lovely little message to receive in the parcel & little extra gift, so thoughtful. Thank you, keep up the good work Lillian Daph!”

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Posted 10 months ago

“Smooth transaction from start to finish. Quick delivery and very happy with my new painting.”

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Posted 10 months ago

“Ok”

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Posted 10 months ago

“Online shopping was easy and the item arrived in a much larger than needed box, but well packaged and intact ! Great job, thank you”

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Posted 10 months ago

“Good”

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Posted 10 months ago

“👌”

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Posted 10 months ago

“👌”

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Posted 10 months ago

“Easy to order & very quick delivery. Little bit more expensive than some around but totally worth it. Very realistic looking fruit. Would definitely order again.”

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Posted 10 months ago

Lillian Daph is rated 4.9 based on 2,419 reviews