Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,401 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,401 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 1 year ago

“First purchase from this company and their delivery provider DHL has just pulled the "we tried to deliver to you today" nonsense - they didn't, I have an intercom which let's me know when someone tries my door. I hope this isn't a bad sign re receiving my product.”

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Posted 1 year ago

Hi Gerry, Thank you for taking the time to reach out. I am so sorry that this has happened, obviously this is a little out of our hands but I will reach out to DHL now who will hopefully get in touch with the driver. I can see from the tracking image that they have taken a picture of your main entrance door. They are saying that a calling card has been left which will either explain that they will try again tomorrow or it may have been taken to a collection point. Apologies again, Team LD

Posted 1 year ago

“I don’t have my tea pot yet, still waiting for it to arrive….”

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Posted 1 year ago

Hi Cindy. I'm sorry to hear that your teapot hasn't arrived yet. These invitation emails are automatically sent when we fulfill an order and with the majority of our orders being in the uk people would have received the order before receiving this email asking you to review. I can see your order was placed as a pre order and with your delivery address being in the United States unfortunately delivery does take a few days rather than next day which we ship here in the UK. Hopefully you will receive your order soon as it was dispatched late this week. Best wishes Team LD

Posted 1 year ago

“Very easy to shop”

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Posted 1 year ago

“NOT the easiest order to make”

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Posted 1 year ago

Hi, Thank you for taking to time to leave us a review. I'm sorry to hear that you found our site difficult to place an order. Was it anything in particular that was causing an issue at checkout so we can look to see if it is something we can improve on? Thanks again. Team LD

Posted 1 year ago

“Lovely blanket and quick delivery- thank you”

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Posted 1 year ago

“When visiting Saltburn I love to visit the store. The people friendly and helpful and they have a great choice of beautiful things for the home. And a lovely coffee shop to enjoy. Great meeting place”

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Posted 1 year ago

“Love the product and very quick delivery!”

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Posted 1 year ago

“Excellent seevice”

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Posted 1 year ago

“I don’t usually buy online, the website and payment was really easy to use. I’m looking forward to collecting my beautiful cushions from the Lillian Daph ??”

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Posted 1 year ago

“Great store with beautiful things”

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Posted 1 year ago

“Great service, excited to take delivery in a few weeks. Best Anil”

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Posted 1 year ago

“Brilliant stock and service :)”

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Posted 1 year ago

“Such a beautiful shop x”

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Posted 1 year ago

“Love the smell of this product”

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Posted 1 year ago

“Wonderful shop and experience”

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Posted 1 year ago

“Beautiful store”

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Posted 1 year ago

“Gorgeous items. I will be very happy if my order arrives tomorrow please.”

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Posted 1 year ago

“I absolutely love all things Lillian Daph. The store and products are so different from other home brands and I always find something beautiful and unique for my home. I am obsessed with the quality of the products and you can really tell that the team take such pride in curating the best possible selection for their customers. Everyone is super friendly and the something about it being a family run local business just makes you feel at home when you’re shopping. I love this store and it’s been such a fab addition to the local area! My absolute go to for anything home related”

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Posted 1 year ago

“Lovely item, arrived super quick and in great condition. Item was also out of stock everywhere apart from here so thank you as I desperately needed it for a gift!”

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Posted 1 year ago

Lillian Daph is rated 4.9 based on 2,401 reviews