Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,419 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money”

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Posted 1 year ago

“This is a second order l have placed of large Norwich large cup and saucers Ordering was efficient and easy. Delivery on time quality really good. A very satisfied customer”

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Posted 1 year ago

“All worked out perfectly.”

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Posted 1 year ago

“Competitively priced and interestingly varied curated goods. Extremely fast delivery”

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Posted 1 year ago

“excellent”

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Posted 1 year ago

“What a wonderful experience with Lillian Daph from start to finish. We got in touch with a very short turn around window for our nursery furniture and the team were so so happy to help and managed to get us our chest of drawers, wardrobe and shelf way ahead of the predicted time. Not only that, Craig from their team went above and beyond with some usage tips for the nursery furniture. Delighted with the results.”

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Posted 1 year ago

“Amazingly curated.”

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Posted 1 year ago

“Can't wait to visit again:)”

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Posted 1 year ago

“The best quality”

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Posted 1 year ago

“Great staff”

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Posted 1 year ago

“Lovely store and website”

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Posted 1 year ago

“Amazing service as always”

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Posted 1 year ago

“Very helpful when I had a question”

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Posted 1 year ago

“Beautiful, unique and contemporary products at a great price. I’m so happy with my floor lamp. It’s exactly what I’ve been looking for, but couldn’t find elsewhere. Exceptional customer service too.”

Lillian Daph 5 star review on 21st July 2025

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Posted 1 year ago

“Never disappointed. Amazing products and service”

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Posted 1 year ago

“Always good!”

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Posted 1 year ago

“a terribly thought out process with the courier service, they call 50 times, do not read messages with a detailed explanation. They take away personal time, even in cheaper stores there are no problems with delivery, here I had to spend 4 hours of my own time to "babysit" the courier, the store should take into account that even the most beautiful furniture is not worth such stress with ill-conceived logistics, I will think 10 times next time before ordering anything else”

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Posted 1 year ago

Hi Kseniya, Thank you for this feedback back from which I can see you have had some issues with the courier. We will be looking into this on Monday and speak with them directly. This is really unlike them as they are usually super efficient at both delivering on time and communication along the way. It's always more challenging with furniture deliveries than the likes of smaller orders that we are able to send with DHL on a next day service. BJS are an award winning 2 man courier so I'm really shocked and disappointed to hear you have had a bad experience. I'm sure you can appreciate it's completely out of our hands once the order has left us but it's why we choose to use BJS as they usually provide a great service for us. Apologies again and I will look into this with them. On another note I'm glad you love your new piece of furniture. :) If you would like to pass on any further information or to speak with us directly please email us on sales@lilliandaph.co.uk Best wishes Craig

Posted 1 year ago

“Beautiful shop and the online service was excellent”

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Posted 1 year ago

“Beautiful and unique bamboo bookcase. It works really well in our nursery. Great selection of items at Lillian Daph.”

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Posted 1 year ago

“Good”

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Posted 1 year ago

Lillian Daph is rated 4.9 based on 2,419 reviews