Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“Very fast delivery. Excellent service. All items as expected. thank you”

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Posted 9 years ago

“I receive the grout I ordered quickly, lots of communication keeping me updated on progress. Good service all round”

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Posted 9 years ago

“Great service providing professional products Thanks guys”

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Posted 9 years ago

“One of the coloured grout bags arrived open with a great deal of it missing, it didn't even look torn, but cut, as if it had been cut across when opening a bag. Wrote to them to no avail. Won't be using them again.”

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Posted 9 years ago

Yaiza , we replied to you on 10th December via email requesting an image of the damaged product which we would have been happy to replace. Please check your junk email folder just in case. In the meantime please contact us directly if you still wish to persue replacement product.

Posted 9 years ago

“Excellent service. Great helpful advice over phone. Easily understood website. Very fast delivery Definitely 5 star”

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Posted 9 years ago

“Wrong tiles were sent the first time but the correct tiles arrived the next day. The tiles were as expected.”

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Posted 9 years ago

We're a bit confused as we don't supply tiles through our online store at this time. Could you please recheck your Lilley Tile and Stone order and the review. Many Thanks.

Posted 9 years ago

“Very helpful on the phone and the delivery was very quick . Very happy to use them again if needed.”

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Posted 9 years ago

“Fast delivery, very good service”

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Posted 9 years ago

“Very efficient, well packaged, very quick delivery, good product.”

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Posted 9 years ago

“Very helpful, efficient service and good value. I will be back. Many thanks.”

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Posted 9 years ago

“Never used Lilley T&S before but they had the products I needed (Mapei dampproof membrane and tape). Had problem with the order which the team sorted quickly and seamlessly. Would definitley recommend them for customer service.”

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Posted 9 years ago

“We ordered the goods Friday and arrived Monday. Excellent service”

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Posted 9 years ago

“Great price for the ditra mat with ability to order per meter. Quick delivery.”

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Posted 9 years ago

“Good price. Goods arrived in 24 hours”

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Posted 9 years ago

“Fantastic service and prices. I had a complicated pallet and courier delivery to Ireland. Stu provided assistance every step of the way. Wonderful personal service that I am more than happy to recommend.”

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Posted 9 years ago

“Efficient service - order arrived within 2 working days. Much quicker that advertised.”

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Posted 9 years ago

“Helpful people and deliver on time, good prices too”

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Posted 9 years ago

“Good prices, great communication, speedy delivery Perfect”

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Posted 9 years ago

“Great value and delivery on time. I look forward to doing more business with Lilley Tile and Stone.”

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Posted 9 years ago

“Efficient and quick delivery, excellent communication and tracking, faultless, Thank you.”

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Posted 9 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews