Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,915 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lights look fabulous delivery was exceptional. Many thanks”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Delivery quick, my husband and I, can see when we go to the bathroom, now.”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Order arrived as promised. No hassle. All good service & reliable. Thank you”

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Posted 2 years ago

Thank you for your order and your feedback. The Customer Care Team

Posted 2 years ago

“Easy to order and efficient delivery”

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Posted 3 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 2 years ago

“Fabulous lamp thank you”

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Posted 3 years ago

Delighted you are so pleased with you choice. The Customer Care Team

Posted 2 years ago

“An exceptional company to order from. Order arrived next day. Very well packaged a very good service. Highly recommend.”

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Posted 3 years ago

Many thanks and thank you also for your order. The Customer Care Team

Posted 2 years ago

“Anyone who can promptly deliver a well-packaged lampshade during relentless postal strikes deserves congratulations. I have not opened the box containing the shade - it is a gift - so I can't comment on the product but the service is first class.”

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Posted 3 years ago

You comments are very much appreciated. We worked very hard to ensure our customers orders arrived as speedily as possible during a very challenging time. The Customer Care Team

Posted 2 years ago

“Great service, really happy with my light. Speedy and precise delivery too.”

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Posted 3 years ago

Many thanks for your very kind feedback. The Customer Care Team

Posted 2 years ago

“Easy website. I have ordered this lighting before, glad it was still available. Good service. Good quality light.”

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Posted 3 years ago

Many thanks and thank you for coming back to Lighting-Direct. The Customer Care Team

Posted 2 years ago

“First class service, arrived on time, received email to say it's on its way, will definitely buy from again.”

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Posted 3 years ago

We look forward to you shopping with us again. The Customer Care Team

Posted 2 years ago

“Very happy with the website, the shipping, and the products I purchased. No need for additional communication, complete experience was hassle free and satisfactory.”

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Posted 3 years ago

What lovely feedback - thank you so much. The Customer Care Team

Posted 2 years ago

“Saw this uplighter online. It arrived within two days and beautifully packed. Really delighted thanks”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Good quality and fast efficient delivery”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Very good service. Good choice . Delivered very quickly. Have used many times now always good service”

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Posted 3 years ago

Many thanks for your repeated custom. The Customer Care Team

Posted 2 years ago

“Good service arrived in the time frame stated, and light bulbs packed in they own boxes”

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Posted 3 years ago

Thank you for taking the time to comment. The Customer Care Team

Posted 2 years ago

“My order came on time. It was packed well and everything in it was in good order. I have tested the lights and bulbs and all work.”

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Posted 3 years ago

Many thanks The Customer Care Team

Posted 2 years ago

“Excellent delivery service. Lights are excellent. Great product.”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Good quality products, arrived very quickly and easily. Very happy.”

Lighting Direct 5 star review on 30th November 2022

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Posted 3 years ago

Thank you - delighted you are so pleased with your choice. The Customer Care Team

Posted 2 years ago

“Haven't put the light up yet, but all looks well. Delivered when they said it would be and it was very well packed. Thank you”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“I couldn't find replacement fluorescent bulb. Lighting Direct had such a large selection So pleased to find exactly the one I needed. Well described. Easy to order and pay for. Immediate despatch promised. Bulb arrived securely packed within 2 days.”

Helpful Report

Posted 3 years ago

Many thanks for your order - delighted you are pleased. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,915 reviews