Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,915 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely first class. Extremely fast delivery. Excellent communication. Very professional company. Wouldn't hesitate to use again. Thank you.”

Helpful Report

Posted 3 years ago

Much appreciated - thanks so much. The Customer Care Team

Posted 2 years ago

“Easy to order and super quick delivery, with clear helpful instructions to follow if this is not what we wanted. Not fitted yet but will be interesting to determine the battery life.”

Helpful Report

Posted 3 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Very quick delivery, good quality lights and reasonable price. Well done”

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Posted 3 years ago

Many thanks for getting in touch. The Customer Care Team

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Kept informed of anticipated delivery date, parcel arrived on time. Great light, instructions a bit hazy but installed okay. Not yet had to re-charge so can’t comment on ease of that.”

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Posted 3 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 2 years ago

“Excellent service and top product will use again”

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Posted 3 years ago

Thank you so much, Michael, for your 5 star rating and kind words of "Excellent service and top product will use again." We truly appreciate your loyalty and we look forward to serving you with your future needs. The Customer Care Team

Posted 2 years ago

“Managed to find a match for a broken lamp at a good price. Delivered quickly - although delivery service left a bit to be desired.”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Huge range of fixtures and some simply stunning designs in practically every area of lighting. Extremely quick despatch and delivery in well packaged box, great quality. Highly recommended.”

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Posted 3 years ago

“Excellent service! Fast delivery and great product!.. thank you.”

Helpful Report

Posted 3 years ago

You are more than welcome. The Customer Care Team

Posted 2 years ago

“A clear website. Ordering was easy and delivery quick. I am very pleased with the light bulbs”

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Posted 3 years ago

Thank you so much for your comments. The Customer Care Team

Posted 2 years ago

“I was very impressed with this transaction, and with the confirmation of the order and delivery.”

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Posted 3 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“I found that the majority of outside wall lights do not have Dusk to Dawn sensors. So a search on the web ended with the discovery of an LED Bulb with a sensor inbuilt. This was ordered online with Lighting Direct and was delivered after a couple of days. It works brilliantly, no pun intended. It only cost £12.49 including delivery. Much cheaper than buying a new lamp.”

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Posted 3 years ago

Delighted you found exactly what you needed. The Customer Care Team

Posted 2 years ago

“Hi very pleased with spot lights, came really quick and look great thanks”

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Posted 3 years ago

You are welcome! The Customer Care Team

Posted 2 years ago

“Ordered on line and the item was here within two days excellent service, light is dearer than most on line, but I bought these lights before and so far they have not misted up (Yellowed) so I bought another one which I hope will last as long as the others, as many cheaper versions after a while the plastic will go yellow and block the light, with the old ones I am gonna try and paint the plastic white to see if that works and put them elsewhere in my garden”

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Posted 3 years ago

Thank you so much for taking the time to offer feedback. The Customer Care Team

Posted 2 years ago

“Excellent service, super fast delivery and great products. Overall very happy and would definitely use again. Thank you”

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Posted 3 years ago

We look forward to you shopping with us again very soon. The Customer Care Team

Posted 2 years ago

“Ordered a porch light and it arrived the next day - Great value and great service”

Helpful Report

Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Brilliant service. Light arrived next day, exactly what I wanted. Will use Direct Lighting again.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Next day delivery - very efficient”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

Thank you for your feedback. The Customer Care Team

Posted 2 years ago

“great service and very nice lamps”

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Posted 3 years ago

Thank you - much appreciated. The Customer Care Team

Posted 2 years ago

“Came across lighting direct by google ads, best decision i made by ordering my solar lights. Fast and packaging was excellent.”

Lighting Direct 5 star review on 19th November 2022

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Posted 3 years ago

Lovely! Thank you for sharing the image with us. The Customer Care Team

Posted 2 years ago

“Good light. Very easy to install. Quick delivery. Perfect for the garage.”

Helpful Report

Posted 3 years ago

Many thanks for your order. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,915 reviews