Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,915 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really fast delivery… Item was very good quality and the price was cheaper than other places. Considering the over picture light I ordered is battery operated, it really does let out a lot of light. I will be back!”

Lighting Direct 5 star review on 19th November 2022

Helpful Report

Posted 3 years ago

Delighted you are so pleased and thank you for sharing the image. The Customer Care Team

Posted 2 years ago

“Really pleased with my lantern , Delivery on time v well packaged. Only negative is have ordered a second one and been charged £10 more for the same item! Two days later!!”

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Posted 3 years ago

Thank you for getting in touch. Unfortunately the promotion was finished when you purchased again. Pleased you are so happy with your choice. The Customer Care Team

Posted 2 years ago

“Quick delivery, great product, what else can you ask for!”

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Posted 3 years ago

Many thanks for offering such positive feedback. The Customer Care Team

Posted 2 years ago

“Very quick delivery. The outer box was crushed but the items inside were fine. Items look great. Not fitted them yet so can't speak about their functionality.”

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Posted 3 years ago

~Thankyou for your feedback. Sorry to hear the package did not arrive in the pristine condition expected. The Customer Care Team

Posted 2 years ago

“Non, je ne regrette rien.”

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Posted 3 years ago

Many thanks! The Customer Care Team

Posted 2 years ago

“We are delighted with the quality of our wall light fittings. They were delivered within the time quoted. one of the light bulbs was broken inside the package but other then that an excellent service.”

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Posted 3 years ago

Thank you - sorry to hear one of the bulbs was damaged and had to be replaced. The Customer Care Team

Posted 2 years ago

“The whole process was 1st class with delivery in 2 days. The item purchased was of excellent quality and very good value for money.”

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Posted 3 years ago

Thank you so much for your order. The Customer Care Team

Posted 2 years ago

“All delivered safely. All as ordered. Good service. Recommended.”

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Posted 3 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Item was as good as the reviews I read on the website and the delivery was super quick”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Great advice and good value decking lights. Looking forward to installing them soon.”

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Posted 3 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 2 years ago

“Great product, happy with the quality. Communication excellent throughout, delivered on time.”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Very helpful when I contacted them about some solar lights I'd ordered. Turned out they were no longer available but I was offered lots of alternatives and my other item on the order was delivered promptly the following day.”

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Posted 3 years ago

Thank you for your feedback - we look forward to you shopping with us again soon. The Customer Care Team

Posted 2 years ago

“Fast delivery, very good packing very pleased with the lights will definitely use Lighting Direct again.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Have ordered a couple of times from this supplier... Easy site and ordering is simple. And delivers on time”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Have bought lights from u before. Very pleased with lights and speedy service”

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Posted 3 years ago

You are more than welcome. The Customer Care Team

Posted 2 years ago

“Bought a new shrimp pir light which was delivered the next day. Previously one developed a fault 3 years after purchase. I sent an email which was replied to by phone within 2 hours to check on my address. A replacement was despatched which arrived the next day. A quality company with good prices and fantastic customer service.”

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Posted 3 years ago

Thank so much for the very positive feedback. The Customer Care Team

Posted 2 years ago

“Very speedy delivery and lights were exactly as stated, really nice.”

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Posted 3 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Excellent. Thank you.”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Fast delivery arrived earlier than expected, easy to use website”

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Posted 3 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Good price, prompt delivery. Haven't installed the light yet but it looks to be a good quality product.”

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Posted 3 years ago

Many thanks for your custom. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,915 reviews