Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,967 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 13th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There prices are competitive and delivery was fast but the courier they used virtually destroyed the box the lights came in.”

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Posted 6 years ago

“Good service, thank you!”

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Posted 11 years ago

“Basically all good, but delivery charges very high and the bulbs were massively over-packed - even given they are fragile.”

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Posted 11 years ago

“quick and easy!”

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Posted 11 years ago

“Tried to get some info on the product by e-mail with little success. Eventually a phone call got what I was after.”

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Posted 12 years ago

“ASSEMBLY INSTRUCTIONS ARE ABYSMAL, GLASS WAS NOT LAMINATED CLEARLY OF A POOR CHINESE CONSTRUCTION THAT USES SCREWS TO RETAIN GLASS - INSERTS WHICH CHIP GLASS EDGES.”

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Posted 9 years ago

“Good”

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Posted 9 years ago

“Brilliant service. Quick delivery and item well packed”

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Posted 11 years ago

“The service was very quick and efficient and we received our order very promptly.”

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Posted 7 years ago

“Needed to return item customer services was very helpfull”

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Posted 9 years ago

“A nice, clear, stylish website and a very good service.”

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Posted 10 years ago

“Very good products, Said all were in stock but unfortunately only had part of the order, just a shame I had to wait a week for rest of them”

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Posted 10 years ago

“All arrived as planned. Box was not very strong in which delivered, but light OK”

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Posted 9 years ago

“Delivered all lights in a timely manner. One was incorrect and it was changed instantly”

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Posted 7 years ago

“Straightforward to order. Delivered in tact within stated delivery period. Based on this experience I would order from Lighting Direct again.”

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Posted 8 years ago

“Lighting Direct great, FedEx extremely poor. Third order third problem with FedEx.”

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Posted 10 years ago

“Good quality products and good price with fast delivery. A wide range of items which is why I keep buying from Lighting Direct.”

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Posted 5 years ago

“Pretty good but disappointed about the delay between order and delivery. I am not sure knowing would have changed my purchase but...”

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Posted 8 years ago

“Very pleased with quality of product, exactly as advertised. Items arrived well packaged and when promised. Have not given 5 stars as unable to amend delivery date when purchasing online. Wanted to delay delivery by one day but as everything automated unable to do so. Did contact Customer Services who explained this but still an irritation.”

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Posted 9 years ago

“Good service. Quick delivery”

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Posted 9 years ago

Lighting Direct is rated 4.7 based on 16,967 reviews