Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,967 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 13th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty good I would say. I ordered from here because they had the best offer on a light fitting I wanted. Ordering process was easy without complications. Delivery was a day late but I am putting it down to the Christmas rush. Overall very good and yes i would use again if the price was right.”

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Posted 6 years ago

“The service was very good I received the item very prompt But when it came to test the item it didn't work!!! We were very disappointed”

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Posted 6 years ago

“Good lighting for the price”

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Posted 11 years ago

“Good service easy to use website with quick delivery”

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Posted 9 years ago

“Fast but using hermes is a bad move. Box came really badly damaged”

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Posted 5 years ago

“Good fast delivery easy transaction good website”

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Posted 11 years ago

“Simple instructions to connect it up”

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Posted 8 years ago

“Good, quick response.”

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Posted 6 years ago

“Very good product and value for money. Good service too.”

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Posted 8 years ago

“The service is OK could do better if everything is sent together.”

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Posted 5 years ago

“The service was very good, just a shame when I got the lights the bulbs they were broken and I had to go down town to get 2 more, the sales guy did change them but it was really hard to get 1 extra out of him. I still think I should have got a little bit more for the time and petrol it cost me to go down town.”

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Posted 11 years ago

“It would have been excellent except for Fedex who delivered the parcel at a neighbour's but failed to leave a card so we received it 2 days later than promised.”

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Posted 10 years ago

Delighted you are so pleased with your fititngs. I can understand your disappointment with regard to receiving your consignment two days late and for this I apologise. Your comments regarding the delivery have been passed on to FedEx for investigation and we are expecting an explanation as to why no card was left. Patricia Mullane Customer Care Team Leader

Posted 5 years ago

“Good photos on the web site. Product matched the photos. Delivery prompt as programmed. Product matched my existing lights as intended. All good”

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Posted 8 years ago

“Prompt delivery received ahead of expected delivery date.”

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Posted 11 years ago

Many thanks for taking the time to leave feedback. We do ask our customers to check their purchases within three days of receipt and inform us immediately in the rare event there is a problem. We would have happily replaced this unit if given the opportunity before installation. Patricia Mullane Customer Care Team Leader

Posted 5 years ago

“Very good service, value for money & prompt delivery.”

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Posted 9 years ago

“Prompt delivery. Item well packed.”

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Posted 12 years ago

“I was disappointed with the delivery company that stated a date and time which they did not comply with, and said that they said I was out and would deliver next day, which they did. However, it was the same driver, so I asked her if she tried to deliver my parcel and she said "no". So I am not impressed with DPD for being dishonest, hiding the short comings of their own company..”

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Posted 7 years ago

“Service was prompt and as advertised”

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Posted 8 years ago

“the light arrived on time and very well packaged,”

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Posted 8 years ago

“I had to get intouch with the Company as my purchased didn't arrive in the suggested time frame, but had a quick response . The light arrived quickly after contact.”

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Posted 12 years ago

I am sorry the delivery did not arrive within the estimated delivery time period but am glad it followed shortly after. I hope you would think of us should you need any lighting in the future. Regards Jayne Bates customerservice@lyco.co.uk Tel 08433177820

Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,967 reviews