Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,041 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,041 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Clear website, easy ordering, rapid delivery, and decent quality fittings, so exactly what I needed.”

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Posted 8 years ago

“Our package (3 m track lighting ) despite being well packaged and marked fragile was damaged by the carrier. Phoned customer service and absolutely no quibble or discussions replacement sent next day. Customer Service at its best”

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Posted 8 years ago

“Ordered 4.30pm and recieved 10.30 the next morning. Well packaged and item exactly as described.”

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Posted 8 years ago

“Very efficient service”

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Posted 8 years ago

“Great prices much better than other online stores. Description clear correct of product. Missed first delivery my fault. Called customer services to find when it will be delivered next, very helpful lady. Arrived with no damage. Packaged extremely well on arrival. Great experience from buying to delivery.”

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Posted 8 years ago

“I was unable to remove the diffusing screen or the back plate from the bathroom shaver light I purchased. I called customer services (toll free number which is good) and left a message but no reply so I called again the following day. After the second call that day I spoke with the technical expert who immediately arranged for a replacement light to be sent for delivery the following day. True, to his word, it came as promised. This one I could remove the diffusing screen and backplate easily. I would certainly use them again as, except for the sluggish response by customer services, I was very satisfied with the outcome.”

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Posted 8 years ago

“Great service, fast delivery, excellent price.”

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Posted 8 years ago

“Reasonably quick delivery. Good prices. Although one of the bulbs was broken. Which wasn?t worth the hassle of chasing it up for a replacement.”

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Posted 8 years ago

“Excellent quality. Good service.”

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Posted 8 years ago

“Kept in contact 're purchase. Wrong postcode given by mistake”

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Posted 8 years ago

“Easy web site and huge range. Very efficient process, prompt delivery”

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Posted 8 years ago

“Light arrived on time and looks so good on our Victorian home - and didn't cost us an arm and a leg for authenticity! Thank you!”

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Posted 8 years ago

“Delivered on time. Well packaged so no damage. Easy to order online. No complaints!”

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Posted 8 years ago

“Light arrived promptly and with fittings provided it was easy to install. It is just the right size for a single picture and it looks good in place and being switched is a bonus.”

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Posted 8 years ago

“all good nice site fast delivery”

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Posted 8 years ago

“Great shopping experience. Needed a specific style of light for the outside of my home and found the exact one I was after in their vast array of products. After placing my order I very quickly received my selected light in a very well packaged box. Would recommend.”

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Posted 8 years ago

“1st class seller. Items arrived very quickly. Thank you.”

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Posted 8 years ago

“Prompt & polite service & keeping me informed - much appreciated!”

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Posted 8 years ago

“Great service fast delivery”

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Posted 8 years ago

“Was really concerned at ordering Stril lights via delivery as had numerous failures with other providers, but i really needed a specific light so had to give it a go. To be honest i opened the package expecting to have to send them back and No they were in perfect working order. I know where i will be buying by lights in future”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 17,041 reviews