Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,065 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,065 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy, light is good but delivery by FedEx was very bad. Next day delivery turned out to be five working days later.”

Helpful Report

Posted 11 years ago

Thank you for your feedback. I am glad you are pleased with your purchase. We sell many of these due to the quality and competitive price. It is disappointing that you experienced a delay with regard to delivery. My colleagues looked into this when you notified us and it appears to have been caused by an error on behalf of the driver hence we upgraded your delivery free of charge. In the rare event that things do not go to plan we do our utmost to rectify the matter as speedily as possible. I hope you were satisfied with Lighting Direct's immediate response once we became aware of the problem. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“A very professional company with no problems encountered. Easy to navigate website. Good all round shopping experience. Packaging excellent.”

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Posted 11 years ago

Thank you for taking the time to leave such all-round positive feedback regarding your experience shopping with Lighting Direct. We look forward to you shopping with us again very soon. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“Quick delivery excellent service”

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Posted 11 years ago

“quick efficient delivery, sound uncomplicated website well done”

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Posted 11 years ago

Thank you for your valuable feedback. I am sorry that you are not entirely satisfied with your purchase. Providing these have not been fitted and you have the manufacturers packaging you can of course return them for a refund. Please ring our customer care team on 0843 3177820 for details of this very straightforward process. I will also be bringing your comments to the attention of the purchasing team. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“Received on time and well packed. Advanced notification on delivery given.”

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Posted 11 years ago

“Exceptional and speedy service. Genuinely exceeded expectations...will use again and recommend to others.”

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Posted 11 years ago

“Quick service - very good”

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Posted 11 years ago

“Quick service.”

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Posted 11 years ago

“first time use and was impressed by speed of posting and delivery of goods.”

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Posted 11 years ago

“Excellent service helpful on the phone and arrived the next day.”

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Posted 11 years ago

“Excellent Service. Ordered two outside lights from them. Delivered by next day FedEx. Well packaged.”

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Posted 11 years ago

“Excellent service, great prices and next day delivery. Thank you.”

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Posted 11 years ago

“Delivery and communication is excellent”

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Posted 11 years ago

I am sorry you were disappointed with your purchase and have noted your comments. This fitting has now been received back by us under our "Change Your Mind Guarantee" which allows items to be returned within 14 days for a refund once they have not been fitted, and are as new. I very much look forward to you shopping with us again soon. Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“A seamless service from ordering to receiving the lighting the next day! An absolutely flawless service - thank you so much!”

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Posted 11 years ago

Your comments are much appreciated by the whole team! Thank you. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“very good and speedy service, web site very easy to use .”

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Posted 11 years ago

“The price was excellent with quick delivery. The items came well packed to protect the product. And we were kept informed of our order with regular emails”

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Posted 11 years ago

“Very good reange, everything from value ranges to really designer looks”

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Posted 11 years ago

Thank you for your lovely comments. We place a lot of emphasis in not only the quality of our products but also that it has a broad appeal, ranging from the classic to the contemporary, all priced very competitively. We are delighted you are so pleased with your table lamp. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“Very good, no nonsense”

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Posted 11 years ago

“very happy”

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Posted 11 years ago

“Easy ordering and goods arrived in record time!”

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Posted 11 years ago

Lighting Direct is rated 4.7 based on 17,065 reviews