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Lighting Direct Reviews

4.7 Rating 17,064 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,064 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

“Excellent service”
Helpful Report
Posted 11 years ago
“Handled problem re VAT efficiently and effectively”
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Posted 11 years ago
“Fast delivery and good quality product”
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Posted 11 years ago
“Easy ordering, prompt dispatch, well packaged”
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Posted 11 years ago
“small mix up at start bur very quickly rectified”
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Posted 11 years ago
“The spotlight arrived quickly, was what I ordered and is now in the garden. I'm happy!”
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Posted 11 years ago
“The sales team were very helpful. The wrong items were delivered . This problem was dealt with promptly ,and a new delivery arranged.”
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Posted 11 years ago
“Arrived quickly and well packaged”
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Posted 11 years ago
“.”
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Posted 11 years ago
“Glass of very poor quality”
Helpful Report
Posted 11 years ago
Thank you for getting in touch. I am sure it must have been very disappointing when your electrician had the mishap with the lamp. This is a sturdy product with sealed-in glass to ensure it is weatherproof and has been a very popular choice with many of our customers. As a gesture of goodwill I will be getting in touch with our suppliers to inquire as to whether we can get this repaired for you and will contact you directly with an update as soon as I have one. Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 6 years ago
“great website, speedy delivery, well packaged, would recommend”
Helpful Report
Posted 11 years ago
Thank you Rachael for your kind comments. Congratulations on your product choice - it is indeed a lovely fitting and even more so when illuminated. Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 6 years ago
“Very speedy service. Goods arrived when stated.”
Helpful Report
Posted 11 years ago
“Prompt delivery. Items as described but the light bulbs included were screw type where's the light fittings required bayonet type bulbs. I did not think this worth pursuing and went and bought the correct bulbs elsewhere.”
Helpful Report
Posted 11 years ago
Thank you for getting in touch. Apologies that you were sent the incorrect bulbs with your product. I understand you have already bought the correct ones elsewhere however I will today be despatching two with the cap fitting that you should have received with your purchase. Kind Regards, Patricia Mullane Customer Care Team Leader
Posted 6 years ago
“good value, good communication and quick dispatch”
Helpful Report
Posted 11 years ago
“Very good have used again-- fast delivery”
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Posted 11 years ago
“Rapid delivery service”
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Posted 11 years ago
“Fast and efficient purchase”
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Posted 11 years ago
“Efficient service.”
Helpful Report
Posted 11 years ago
“Quick efficient delivery”
Helpful Report
Posted 11 years ago
“Very fast and efficient.”
Helpful Report
Posted 11 years ago
Lighting Direct is rated 4.7 based on 17,064 reviews