Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,063 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Great products, prompt delivery.”

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Posted 10 years ago

“Very helpful. Prompt delivery as promised”

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Posted 10 years ago

“Good website. Easy to order”

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Posted 10 years ago

“Quick efficient delivery, can't ask for more.”

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Posted 10 years ago

“Very quick and efficient from order to delivery.”

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Posted 10 years ago

“lightning delivery”

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Posted 10 years ago

“Service was ideal, delivered on the day.”

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Posted 10 years ago

I am so sorry that your experience shopping with us was not what it should have been in terms of the product you received. I have to apologise whole heartedly and unreservedly as we made a mistake here. Having investigated it would seem that after a recent warehouse move, a small amount of stock due to be returned to our suppliers got placed alongside new stock in error. We are currently looking into how your item slipped through the packing process given as you say the box did not look new. It would seem a case of whatever could go wrong did go wrong and I understand you must have been very disappointed when your received your order. I have unfortunately been unable to contact you by telephone today however have already despatched a replacement fitting to you. Further details are in the email I have sent directly to you. Thank you for your feedback and again please accept our apologies. Kind Regards, Patricia Mullane Customer Care Manager

Posted 6 years ago

“Excellent fast service and quality products.”

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Posted 10 years ago

“Easy process but clearly no pride in quality of product”

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Posted 10 years ago

This is indeed very disappointing to read. At Lighting-Direct we take immense pride in what we do - sourcing top quality products at a range of prices, to providing first class customer service. Prior comments from customers on this very forum speak for themselves. Any customer receiving a purchase that does not meet expectations can contact us with the confidence that our Customer Care Team will go the extra mile to resolve the matter to their satisfaction. I am sorry we were not given the oportunity to address this for you before now. Your feedback will of course be brought to the attention of our suppliers and I will contact you directly to ensure this matter is resolved to your satisfaction. Thank you for taking the time to comment. Kind Regards, Patricia Mullane Customer Care Manager

Posted 6 years ago

“First class service from start to finish”

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Posted 10 years ago

“Quick and excellent value - thanks”

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Posted 10 years ago

“Excellent service. Ordered 3.30 pm delivered 9.10 next day.”

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Posted 10 years ago

“Great next day service”

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Posted 10 years ago

“great value”

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Posted 10 years ago

“Very quick delivery lights up looks really nice works just fine nice looking worth the money I paid very happy”

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Posted 10 years ago

“Excellent web site. Easy to order”

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Posted 10 years ago

“A well packed item, delivered very quickly, very pleased.”

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Posted 10 years ago

“Next day service was great as I was able to get the job done out of the way”

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Posted 10 years ago

“Brilliant next day service.”

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Posted 10 years ago

“Sent regular updates as to when I would receive my goods.”

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Posted 10 years ago

Lighting Direct is rated 4.7 based on 17,063 reviews