Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,064 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Fast delivery and best price”

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Posted 11 years ago

“All good thank you”

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Posted 11 years ago

Thank you for taking the time to commment. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“sorry the cost to send back the shade was crazy £6.00 to return by post which I have not come across before with other items I have ordered online, sorry but would not use you again once bitten twice shy.”

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Posted 11 years ago

I am sorry to read you appear to have had a disappointing experience shopping with Lighting Direct. We offer a 14 day "Change Your Mind" Guarantee which allows customers to examine products in their own home and can then be returned if required. Customers can make their own arrangements to get the products back to us or avail of the service we offer via FedEx which is £5.99 plus VAT. For this price the item is collected from a specified address, which does not have to be the original delivery address and means that customers can have parcels collected from their place of work or a neighbour's if that is more convenient. We believe this reliable, flexible service is very competitively priced however it remains the choice of the individual whether to use it or not. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“Nice to have a free bulb but who needs 50 w for the garden? Had to go out and buy 2w led”

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Posted 11 years ago

“service was prompt”

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Posted 11 years ago

“Excellent delivery within one day of ordering.”

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Posted 11 years ago

“delivered. next day, great service”

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Posted 11 years ago

“Excellent next day delivery.”

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Posted 11 years ago

“Prompt delivery and packaged really well.”

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Posted 11 years ago

“Excellent communications and delivery was prompt and accurate.”

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Posted 11 years ago

“Speedy delivery and excellent communication”

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Posted 11 years ago

Your comments are much appreciated. Thank you very much. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“Bought online. System fine.”

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Posted 11 years ago

“Would use them again”

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Posted 11 years ago

“excellent service. Quick and helpful when speaking to a real human being on the phone!”

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Posted 11 years ago

“Service excellent. One unit arrived with a glass piece broken. Replacement despatched immediately for next day delivery - couldn't ask for better service.”

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Posted 11 years ago

“Extra fast delivery and a high quality, good value product.”

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Posted 11 years ago

“good company”

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Posted 11 years ago

“Very good service with fast delivery and well packed items.”

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Posted 11 years ago

“Would have been excellent but delay on delivery caused difficulties finishing work”

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Posted 11 years ago

“Easy and very prompt deliver at good prices”

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Posted 11 years ago

Lighting Direct is rated 4.7 based on 17,064 reviews