Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,064 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Table lamp delivered damaged, a waiting reply from customer service.”

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Posted 8 months ago

Good afternoon, I'm sorry to hear your light was damaged, my colleague in customer service has sent a replacement light fitting. Kind regards Customer care team

Posted 8 months ago

“Great product choice and unbelievable delivery time....can't fault this company at all”

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Posted 8 months ago

“Absolutely superb performance from the company. Product is top quality. Delivery super fast. Definitely will be my go to supplier for future products”

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Posted 8 months ago

“Arrived quickly and First impression is positive.. nice style and decent lighting.. obviously need to use it for a week or two to see if it's as good as it looks.”

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Posted 8 months ago

“Nice product, good delivery service.”

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Posted 8 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 8 months ago

“I have bought the same lights from another supplier who turned out to be in Hong Kong. 2 failed within 3 months and they don't want to pay for replacements. Lighting Direct are UK based and sent the 2 new lights within 24 hours at a very competitive price. Hopefully these last a little longer but they do have a manufacturers guarantee.”

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Posted 8 months ago

Good afternoon, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 8 months ago

“Very happy with the service provided. Very quick delivery too. Thank you”

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Posted 8 months ago

Good afternoon, Thank you for your very kind comments. Kind regards Customer care team

Posted 8 months ago

“amazing quality”

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Posted 8 months ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 8 months ago

“Table lamp arrived damaged however LD was quick to respond and replaced the lamp within 48hours Excellent service Love the lamp”

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Posted 9 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 9 months ago

“Great service. Pleased with product although not tried it yet. Good price. Arrived on time”

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Posted 9 months ago

“Quite pleased with the light itself but not the 6 inches of cable that came with it. Not nearly enough.”

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Posted 9 months ago

Good morning Any customer who is not entirely happy with their purchase can contact customerservice@lighting-direct.co.uk they will help you. Kind regards Customer care team

Posted 9 months ago

“Rapid delivery. Excellent customer service.”

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Posted 9 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 9 months ago

“Easy to navigate website, and prompt delivery. Very satisfied with the purchasing experience.”

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Posted 9 months ago

“A good website. Delivery prompt. Good communication. Love the lights that I purchased and this is the second set that I have bought.”

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Posted 9 months ago

“Very pleased with my new light that I purchased from lighting direct. Thank you. I would highly recommend.”

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Posted 9 months ago

“The lamps were even better than the picture shows and outstanding quality will definitely use again and recommend to others”

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Posted 9 months ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 9 months ago

“Great service, lights arrived when expected.”

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Posted 9 months ago

Good afternoon, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 9 months ago

“Incredible fast delivery. Ordered late afternoon and delivered the next morning. Communication also top class. One tiny blip, no securing ring for the shade. However l will most certainly recommend you and l will order from you again. Thank you and best regards.”

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Posted 9 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 9 months ago

“An excellent company to deal with. Bought two lights in January were both delivered the very next day Would highly recommend.”

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Posted 9 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 9 months ago

“High quality items at fair prices backed up by excellent delivery from fed ex and top notch customer service”

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Posted 9 months ago

Lighting Direct is rated 4.7 based on 17,064 reviews