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Lighting Direct Reviews

4.7 Rating 16,994 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,994 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Two lights for outside our garage. Ordered on Thursday, delivered on Friday. Just brilliant service. The price also was more than reasonable
Helpful Report
Posted 7 months ago
We are delighted you are so pleased with your purchase Thank you for leaving us a 5-star review, We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 7 months ago
The lights are good quality and there is a great selection. Delivery was prompt. The delivery cost was excessive especially as the extra charge for separately delivering the bulbs was not stated at the outset so I did not know until the bulbs had been dispatched. I would have cancelled this part of the order had I been advised.
Helpful Report
Posted 7 months ago
Thank you, we very much value our customer’s feedback Please , contact customerservice@lighting-direct.co.uk to discuss Regards, Customer Care Team
Posted 7 months ago
Great delivery and on time
Helpful Report
Posted 7 months ago
Thank you so much for your lovely feedback Regards, Customer Care Team
Posted 7 months ago
Good value for money. Very quick delivery, but maybe too quick as item has imperfections.
Helpful Report
Posted 7 months ago
Any customer who is not entirely happy with their purchase can return this under our 30 day return process, contact customerservice@lighting-direct.co.uk they will help you. Kind regards The customer care Team
Posted 7 months ago
I can’t fault the service. My order arrived quickly direct from the manufacturer. Well packaged in perfect condition. Best price too, and I looked around. I would definitely recommend
Helpful Report
Posted 7 months ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team
Posted 7 months ago
Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service and your purchase Regards, Customer Care Team
Posted 7 months ago
It said when we bought the light it was in stock . You took our money. Then told us it would be months before our light could be delivered. NOT GOOD!!!!!!!
Helpful Report
Posted 7 months ago
Good morning, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Kind regards Customer care team
Posted 7 months ago
We are sorry you feel our service has not met your expectations however we will make sure to take your feedback on board to improve ourselves Regards, Customer Care Team
Posted 7 months ago
Excellent product and prompt delivery, would definitely recommend.
Helpful Report
Posted 7 months ago
Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 7 months ago
Pretty little lamp, but a little smaller than I expected.
Helpful Report
Posted 7 months ago
Good morning, Many thanks for taking the time to comment. Kind regards Customer care team
Posted 7 months ago
I am delighted with not only my new gorgeous lamps, but also the service I have received. Very polite, friendly customer service lady assured me about delivery after a slight query over when my order would arrive. Sure enough all the emails came through as she said, and I received my delivery on the day I was expecting. Thankyou so much, I'm literally thrilled with my new lamps, they are just perfect in my front room, and they didn't break the bank either!
Helpful Report
Posted 7 months ago
Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team
Posted 7 months ago
i am very happy with my purchase. The lamp is very good quality and finish . it looks amazing with the light bulb
Helpful Report
Posted 7 months ago
Thank you, we very much value our customer’s feedback Regards, Customer Care Team
Posted 7 months ago
Super fast delivery and the lights I bought were great quality for the price.
Helpful Report
Posted 7 months ago
Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 7 months ago
Online layout very easy to follow and ordering was good
Helpful Report
Posted 7 months ago
Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team
Posted 7 months ago
Great service from start to finish
Helpful Report
Posted 7 months ago
We are delighted to hear that you are pleased with the service you have received. Thank you Regards, Customer Care Team
Posted 7 months ago
Good service very pleased
Helpful Report
Posted 7 months ago
Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 7 months ago
Great pictures lights perfect good quality and easy to fit
Helpful Report
Posted 7 months ago
Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team
Posted 7 months ago
Great Product and arrived very quickly
Helpful Report
Posted 7 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 7 months ago
I have never delt with lighting Direct before but found the service extremely excellent and the price very competitive. Well done.
Helpful Report
Posted 7 months ago
Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 7 months ago
Spoke to a very nice man on the phone. Who sorted my order great service.
Helpful Report
Posted 8 months ago
Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 8 months ago
Ordering online was easy with my G9 lamps being delivered promptly within 18 hours of placing my order. Excellence! Nothing more to say!
Helpful Report
Posted 8 months ago
Perfect. As described and good price. Delivered promptly.
Helpful Report
Posted 8 months ago
Lighting Direct is rated 4.7 based on 16,994 reviews