Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,016 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 31st July 2026

Anonymous

Anonymous // 01/01/2019

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“Have not recieved my goods, total scam! Had a message saying my good were delivered and i was in all day working the other side of the front door. i have video evidence on no one coming to the property front or back. the links on the track my order on fed ex say that it is outside of the us and canada so i cannot do anything. i keep getting told they will come back to me with a solution and they dont. i am not calling them again. i am contacting my bank and trding standards. scam company.”

Helpful Report

Posted 7 months ago

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. I can confirm that we have sent you out a replacement order on the 18/12/25 Kind regards The customer care Team

Posted 7 months ago

“Very easy to order. Delivery took very little time and was very efficient.”

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Posted 7 months ago

Thank you, we very much value our customer’s feedback. Kind regards The customer care Team

Posted 7 months ago

“Brilliant product and super speedy delivery”

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Posted 7 months ago

“Very pleased with quick delivery and quality of product, which surpassed my expectations and was a quarter of the price of well known lighting competitor. Will use Lighting Direct again in future.”

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Posted 7 months ago

“Good products, quick delivery.”

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Posted 7 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 7 months ago

“Had just what I wanted at a fair price. Delivered the next day which was great. Not installed lights as yet but they do look lovely.”

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Posted 7 months ago

“Thank you, very pleased. Good prices, next day delivery. It works!”

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Posted 7 months ago

“The lights that i ordered are not sighted straight so getting them straight is not going to work. Ie the mounting of the light in base is out of sink.”

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Posted 7 months ago

“I am unable to write a review as the item I ordered on Dec 1 has still not been delivered on Dec4, despite being charged for next day delivery”

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Posted 7 months ago

“Fast delivery of outside lights. Well packaged.”

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Posted 7 months ago

“Super service”

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Posted 7 months ago

“Unfortunately these lights are not fit for purpose, the weight it far to heavy for the magnet and all four fell down, taking with them paint and plaster as well has damaging the pictures underneath. Complete waste of money, and now I have to fix all the damage which they have created.”

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Posted 7 months ago

“Not put up yet, purchased antique brass effect - but they are black with literally a few brush strokes of antique brass paint - but they just look black - nothing like photo. So disappointed as I spent ages trying to find the colour I wanted to go with my decor.”

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Posted 7 months ago

“As a returning customer, I knew that I'd be able to rely on Lighting Direct to deliver quality products quickly and without any drama. I couldn't ask for a better supplier.”

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Posted 7 months ago

“Very pleased! Super fast delivery and great products.”

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Posted 8 months ago

“Excellent quality products delivered promptly.”

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Posted 8 months ago

“Great service, delivery before I expected. Kept me informed along the way and my lights are just beautiful and great value for money.. Thank you would definitely recommend”

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Posted 8 months ago

“Great company - slick website and speedy delivery. Many thanks”

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Posted 8 months ago

“The product listing pages we not clear enough on the product so I had to return it. Having a $6.50 returns fee is not acceptable vs. your competitors like Amazon. Who not only offered the option to pick up from my home but it's also free. Delivery and returns cost sales and business. Because of this and the extra hassle of having to go to a drop off, at my expense. I am not likely to buy from you again. Your returns policy needs to meet retailing benchmark of Amazon.”

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Posted 8 months ago

“Easy website,with vast range,, quick delivery by FEDEX rather than usual sloppy delivery companies. Even arrived early. Whats not to like”

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Posted 8 months ago

Lighting Direct is rated 4.7 based on 17,016 reviews