Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,046 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,046 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Helpful chat with your expert online.before ordering. Nice lights, simple and fresh.”

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Posted 8 years ago

“The lights I bought were a really good bargain, good service would use again, thank you”

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Posted 8 years ago

“Customer care did not believe I had bought the items at 20% off in the Black Friday sale. When I responded that I was right, and had received theee more emails offering the sale I received a very rude response, so I would not buy from you or recommend you to others again. A pity, as I like your products, but customer care is more important”

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Posted 8 years ago

“Good price very fast delivery.”

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Posted 8 years ago

“Excellent service. Fast delivery.”

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Posted 8 years ago

“Easy ordering, kept up to date with delivery with great packaging and products.”

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Posted 8 years ago

“Easy purchase and quick delivery. Would use again.”

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Posted 8 years ago

“Very good trust worthy company the Lucide flux bar led light is really smart light very well made and finished of in nice Matt black very well packaged too overall very happy with lighting direct and product”

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Posted 8 years ago

“Yes I would recommend to all.I liked your communication,the messages on my mobile phone,when I phoned to ask about no bulbs delivered with the wall lights,the lady was helpful,explaining they came from another warehouse..Many thanks,I now wait for my electrician to come and fit them.”

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Posted 8 years ago

“Easy to navigate web site. Excellent choice of lighting in all price brackets and efficient service. I needed to change my delivery address within an hour of delivery slot with no problem.”

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Posted 8 years ago

“Very reasonably priced bulbs which came in a good timr”

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Posted 8 years ago

“The website is well laid out and easy to order from. Prices are competitive. Delivery was fast and delivery was always made within the one hour time slot.”

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Posted 8 years ago

“Goods delivered quickly and in good order”

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Posted 8 years ago

“Excellent service. Goods arrived on time and very well wrapped. Emails were sent confirming due delivery dates and even a one-hour time slot for when they would arrive at my front door.”

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Posted 8 years ago

“Delivered the next day good product. Like the lighting remote.”

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Posted 8 years ago

“Easy to buy. Reliable and keeps you informed evRy stRp of the way. thank you.”

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Posted 8 years ago

“Unfortunately the product concerned has been returned. No faults, BUT website photo did not accurately represent the sheer size and weight, thus not appropriate. Returns procedure clear and worked well. Customer Service staff extremely helpful and professional. One complaint. Packaging was absurd. Internal box containing product was only 25% of the size of the outer shipping carton. Difference in cubic space made up with 78, yes 78, inflated plastic air bags. Outer carton could have contained an extremely large microwave cooker rather than a single pendant light fitting. Ridiculous waste of materials and negative environmental impact. To compound the absurdity, I was told "return it as you received it". So stupid!”

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Posted 8 years ago

“Excellent”

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Posted 8 years ago

“The website was easy to use with clear details. Delivery came when stated with a flexible delivery company.”

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Posted 8 years ago

“Good price. Well packaged. Prompt delivery with 1 hour delivery slot. Perfect.”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 17,046 reviews