Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,921 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, great communication and the light fittings and bulbs purchased are very good quality.”

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Posted 4 years ago

Thank you for taking the time to comment it is appreciated. Laura

Posted 4 years ago

“Good service”

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Posted 4 years ago

Thank you for taking the time to comment. Laura

Posted 4 years ago

“Excellent service. Arrived in no time.”

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Posted 4 years ago

We are very grateful for your feedback. Laura Customer Service Advisor

Posted 4 years ago

“The ordered item came surprisingly fast and in great condition. Highly recommend this company.”

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Posted 4 years ago

Thank you for your very kind comments. Laura Customer Service Advisor

Posted 4 years ago

“Great choice of products on an easy & clear website. Our outdoor lamp is exactly what we wanted & looks great. Would not hesitate to recommend this company.”

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Posted 4 years ago

Thank you so much for your lovely feedback. Kind regards, Camille Customer Service Advisor

Posted 4 years ago

“Ordered at lunchtime arrived the next morning great product and service.”

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Posted 4 years ago

We are delighted you are so pleased with your purchase. Kind regards, Camille Customer Service Advisor

Posted 4 years ago

“Great choice of lighting at competitive prices. Easy to order online and delivery was prompt. I would happily use this company again.”

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Posted 4 years ago

Thank you, we look forward to you shopping with us again soon. Kind regards, Camille Customer Service Advisor

Posted 4 years ago

“Good website, massive choice, delivered on time and well packaged.”

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Posted 4 years ago

We very much appreciate you getting in touch Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Easy to use website with good choice of bulbs. Ordering process is easy, quick and efficient. Delivery is very prompt.”

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Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Couldn't fault the excellent service from Lighting Direct. Products had been accurately described online and arrived promptly and well-packaged. Recommended!”

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Posted 4 years ago

Thank you, we look forward to you shopping with us again soon. Laura Customer Service Advisor

Posted 4 years ago

“Product as advertised and delivered the next day”

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Posted 4 years ago

You are very welcome. Thank you Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“A well-priced bedside lamp, works well, looks good, very speedy delivery.”

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Posted 4 years ago

We are delighted you are so pleased with your purchase. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Great light fittings. Quick delivery”

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Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“A floodlight fitting that I purchased from Lighting Direct and installed failed. Just one call to Lighting Direct, Debbie, advising of the problem resulted in an immediate positive response, a full refund and help with choosing and alternative replacement. Excellent service which is such a pleasure to experience nowadays. Thank you Debbie.”

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Posted 4 years ago

Thank you on behalf of the team Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“I only ordered my light on Monday this week and it arrived the following day without any issues whatsoever. Prompt, reliable service. Thank you!”

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Posted 4 years ago

You are very welcome. Thank you. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Great service 👏”

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Posted 4 years ago

That’s very kind. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Fast, efficient, good communication, well packed and product exactly as described”

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Posted 4 years ago

“Ordered and received a lovely light, in super speedy time. I had an issue with a bulb and the customer service team were prompt with their reply and a replacement sent the next day. Not put the light up yet, but it’s lovely, quality. So far, experience is excellent, would buy again from Lighting Direct and happy to recommend.”

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Posted 4 years ago

“All went well and as expected. It was a challenge to find this type of light for standard bulbs rather than LED. This product met our requirements exactly. The product is of very good quality and the delivery was on time. Overall no issues so did not need to contact the seller with any queries.”

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Posted 4 years ago

“Ordered the items on the Thursday and received them the next day, we have used LD before and will keep using them as the service is five star and the delivery was on time.”

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Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,921 reviews