Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,921 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly. Wonderful range.”

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Posted 4 years ago

We very much appreciate you getting in touch. Kind Regards Laura

Posted 4 years ago

“Efficient service. Exactly as ordered. Quality reall good.”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. Kind regards Laura

Posted 4 years ago

“Good range, good price, rapid delivery.”

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Posted 4 years ago

Thank you, we look forward to you shopping with us again soon. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“really good choice, arrived quickly and the lamp was just what we wanted. ordering another one”

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Posted 4 years ago

We are delighted you are so pleased with your purchase. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Great lighting as I have a small garden plenty of light for what I need thankyou”

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Posted 4 years ago

You are very welcome. Thank you. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Excellent service, easy on line ordering. Very quick delivery. Wall lights good quality. Will recommend and definitely buy from lighting direct again.”

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Posted 4 years ago

Thank you, we very much value our customer’s feedback. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Excellent fast service , good quality product”

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Posted 4 years ago

We are delighted you are so pleased with your purchase. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Ordered shaving mirror light late afternoon Thursday, was with me shortly after lunch Saturday after being kept in the picture at every stage of the delivery. Super slick! and by the way the light was up and running the following morning and I am as pleased with the light as I am the service . Many Thanks!”

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Posted 4 years ago

Thank you for your very kind comments. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Quick delivery. No-nonsense returns policy. Will use again”

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Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“You get what you order, good quality bulbs and tubes.”

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Posted 4 years ago

Thank you on behalf of the team. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Lovely lights which arrived well packed and next day delivery. I am delighted.”

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Posted 4 years ago

We are delighted you are so pleased with your purchase. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Wonderful lights, delivered in less than 24 hours!”

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Posted 4 years ago

Many thanks for taking the time to comment. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you, we look forward to you shopping with us again soon. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Good selection & easy ordering system, goods arrived very quickly & well packaged”

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Posted 4 years ago

Thank you so much for your lovely feedback. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Very fast service. The product is good too. The light is bright, soft and dimmable which is pleasing . The 'Brass' Lamp does need to be treated with care but once in place looks great. The heads of the provided screws snapped off during tightening the bracket. I used UK screws which solved the problem”

Lighting Direct 5 star review on 21st August 2021

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Posted 4 years ago

Thank you for taking the time to comment. Laura

Posted 4 years ago

“Ordering via the website was easy and delivery swift. Packaging was excellent allowing fit the fact the lamp was a breakable item. Most of it was recyclable too.”

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Posted 4 years ago

Thank you for your comments they are are appreciated. Laura

Posted 4 years ago

“Superb service. Light bulbs well packed and speedy delivery.”

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Posted 4 years ago

Thank you for taking the time to comment. Laura

Posted 4 years ago

“well designed easy to install good all-around light”

Lighting Direct 5 star review on 17th August 2021

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Posted 4 years ago

Thank you for your comments they are appreciated. Laura

Posted 4 years ago

“Great service and quality”

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Posted 4 years ago

Thank you for taking the time to comment. Laura

Posted 4 years ago

“quick and easy to order and a very quick delivery”

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Posted 4 years ago

Thank you for your comments they are are appreciated. Laura

Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,921 reviews